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Ratings and Reviews for The Stick & Cane Shop

Merchant Ratings
5.0 1
4.9The Stick & Cane Shop
 
 
MerchantThe Stick & Cane Shop
URLhttps://www.stickandcaneshop.co.uk
Phone
AddressUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH54 6PF
Customer Review
5.0 / 5
Items came within the allotted time, well packed.
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Anne H. 5/11/2014 at 19h38
Customer Review
5.0 / 5
Very satisfied with the product and service.
Jerry H. 5/9/2014 at 16h48
Customer Review
4.7 / 5
Excellent prompt service.
Brian. 5/8/2014 at 21h45
Customer Review
5.0 / 5
Excellent customer service.
Helen B. 5/8/2014 at 21h29
Customer Review
5.0 / 5
Great place to buy canes of all description.
Antony G. 5/8/2014 at 21h26
Customer Review
5.0 / 5
Very pleased with my 2 canes
i am especially pleased with my handbag sized cane ,the grip handle is very comfortable , and i would certaiinley recommend these products ,as very GOOD VALUE for price
Thankyou.
Sylvia o. 5/8/2014 at 21h17
Customer Review
4.3 / 5
I have yet t contact you but m order didn't arrive as pair of identical sticks. One is taller than the other and yes to answer that question I have adjusted them to both as short as possible but one is still longer than the other.
Joanne P. 5/8/2014 at 20h03
Customer Review
4.3 / 5
It was shipped over a bank holiday so lol longer to arrive (as expected) but it was still within designated time frame.
The stick itself was worth the money paid. The shortening service had we needed it is a very good idea.
I can't comment on customer service as we had no contact but the item description answered any questions I had and the e mail confirmation and tracking was very good.
Kelly S. 5/4/2014 at 11h41
Customer Review
5.0 / 5
Prompt and efficient delivery - very pleased.
Fits contours of hand beautifully and feels sturdy and well made.
5 positions for height adjustment allows plenty of flexibility for user.
Would purchase again without any hesitation if a future replacement was required. (Actually now have 2 of this item - one for inside use and one for outside use!)
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Kevin C. 5/4/2014 at 11h35
Customer Review
4.3 / 5
I'm a returning customer to this outlet. Great on-line choice of sticks. My order was dispatched less than a day after placing it.
Sadly the delivery process let the side down. Due to the Easter holiday, with a corresponding backlog at the courier depot, my order took longer to arrive than the prescribed time.
James A. 5/3/2014 at 21h07
Customer Review
5.0 / 5
Have not encountered any problem with order or delivery.
Susan S. 5/3/2014 at 13h48
Customer Review
5.0 / 5
Excellent service, delighted with my cane. The quality is great. This is the first time I have needed a walking stick, the information given pre ordering on the web site is really helpful. I ordered my cane, on line, it was quick and very easy. I received my cane earlier than expected. I am very pleased with the quality, and I feel it is good value for the money. I will definitely order from you again. many thanks.
ANNE P. 5/2/2014 at 23h32
Customer Review
5.0 / 5
Very pleased with the prompt deliveryof really nice quality canes.
Geoff P. 5/1/2014 at 23h50
Customer Review
2.3 / 5
I emailed customer support and got no reply. Other than that the stick looks good.

I eventually got a reply from customer support asking for pictures to show the damage which I promptly sent. It has been over two weeks since then and I have had no reply, even after messaging from multiple email accounts. I am very disappointed.
Ranjeev. 4/30/2014 at 12h06
As per item review... We always reply to messages and emails by the next working day. I'm not sure what could have happened in this case... I have double checked the email account and cannot find your correspondence... in future, if you have not heard back from us by the end of the following working day please do try once more to get in touch with us. I have put a replacement aside for you and I have emailed you directly concerning this.
Kindest regards,
The Stick & Cane Shop.
The Stick & Cane Shop 4/16/2014 at 13h24
Customer Review
5.0 / 5
Easy to order, arrived quickly and product is satisfactory. Website easy to navigate and straightforward.
Sue T. 4/27/2014 at 10h55
Customer Review
5.0 / 5
Fast delivery
Good packaging
Good value for money
Customer service was alo very helpful and prompt.
TrixiBee. 4/25/2014 at 21h50
Customer Review
5.0 / 5
Extensive choice. Reasonable costs. Good packaging. Fast delivery. Lovely item.
Emma S. 4/24/2014 at 21h04
Customer Review
5.0 / 5
I cannot believe how much safer these flexyfoot ferrules make walking with sticks.
Daniel M. 4/22/2014 at 21h46
Customer Review
4.7 / 5
Great service and quality as usual.
Patricia H. 4/22/2014 at 11h51
Customer Review
4.7 / 5
All is good. thank you.
Tom A. 4/20/2014 at 12h00
Customer Review
5.0 / 5
Easy online order facility, shipping and delivery fantastic, very happy.
Elaine J. 4/20/2014 at 09h15
Customer Review
4.7 / 5
The seller called me back promptly when I had an enquiry, and was helpful and friendly. The order arrived safely and was just what I was after, albeit slightly more light-weight than I might have wanted. Still, it means it's not too heavy and I can fit it comfortably in my handbag.Thank you. I'd definitely recommend you.
Charlotte S. 4/19/2014 at 18h59
Customer Review
5.0 / 5
Excellent service easy to use site and goods arrived before the date forecast.
Beverley W. 4/19/2014 at 16h43
Customer Review
5.0 / 5
Prompt delivery. Cane as described.
Susan P. 4/18/2014 at 23h45
Customer Review
5.0 / 5
Very cool stick... Thanks.
Philip R. 4/18/2014 at 15h30
Customer Review
5.0 / 5
GOOD SELLER WITH FAST SERVICE AND LOVELY QUALITY CANES.A++++.
ROY E. 4/18/2014 at 11h30
Customer Review
5.0 / 5
Outstanding service.
Valerie M. 4/17/2014 at 22h19
Customer Review
5.0 / 5
Easy to use site, excellent delivery.
Russell D. 4/17/2014 at 18h58
Customer Review
4.7 / 5
This is a useful pouch for carrying a re-tractable walking stick and it looks practical and neat. The only minus point I have found is that it is bulky to clip onto a belt or bag - mainly because of the large handle on the stick. I intend to buy a shoulder strap to clip to the pouch, so I can carry it across my body, rather than having it hanging against my leg and this might be a good addition to the pouch itself. Other than this, I have no complaints.
Barbara C. 4/17/2014 at 18h23
Customer Review
5.0 / 5
Shipping and delivery to Finland was fast. Coloured/multicoloured canes are not available in Finland, so ordering online was the only option for me. I'm very pleased with your selection and the ease of the whole procedure.
Paivi K. 4/17/2014 at 11h23