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Ratings and Reviews for Tiles Ahead

Merchant Ratings
5.0 1
4.3Tiles Ahead
 
Wall and Floor Tile specialist based throughout South Wales offering high quality tiles and bathrooms from the world's leading manufacturers including Kudos, Keraben, Metropol, Tavistock, Mira, Utopia Bathrooms and many more.
 
MerchantTiles Ahead
URLhttps://www.tilesahead.co.uk
Phone
AddressTiles Ahead
Unit 2a
Ty Coch Way
Cwmbran
NP44 7HB
Customer Review
1.0 / 5
N/A.
John B. 9/8/2015 at 17h12
Customer Review
1.0 / 5
I am considering purchasing ~50m2 of tiles. The sample sent (95 x 95mm Kairos Bianco) frankly will give me no indication of whether to consider purchasing these tiles. I would appreciate your opinion/advice. Thanks.
Gillian K. 8/30/2015 at 19h14
Thank You for your comments.
Our sample service on our website does state that samples will be approximately 10x10cm, however, you are able to call us and purchase one whole tile if this will be more helpful towards making your decision.

Thank You.
Tiles Ahead.
Tiles Ahead 9/3/2015 at 16h38
Customer Review
5.0 / 5
Very good service. arrived quickly. Will be purchasing tiles from the store.
Yvonne P. 8/29/2015 at 09h50
Customer Review
5.0 / 5
At last a company that does what it says it will do. Tiles came on time and none were damaged. The tiles were exactly as described on the web site. Completely satisfied with the service I received and will certainly use this company again.
Ann C. 8/14/2015 at 01h31
Customer Review
5.0 / 5
I have used Tiles Ahead a couple of times now. Having searched the internet for the best price, Tiles Ahead were by far the most competitive. They ring you to book delivery and the goods arrived on time very well packaged on a pallet.
Ejaz M. 8/8/2015 at 22h31
Customer Review
5.0 / 5
All items in stock and available for collection immediately. When I arrived to collect they found the order straight away and loaded my car for me. Excellent service and all items very high quality. Would definitely recommend.
Anne B. 8/8/2015 at 13h16
Customer Review
5.0 / 5
Fast delivery. Item exactly as described. Sample tile received. Excellent.
Matt p. 7/12/2015 at 22h08
Customer Review
4.0 / 5
Tile sample received not wihte enough needed to be brilliant white.
Gordon R. 6/17/2015 at 11h42
Customer Review
5.0 / 5
.
Holly C. 5/10/2015 at 08h51
Customer Review
4.7 / 5
Great service great tiles. I did have a few broken ties but they were replaced swiftly and customer services were very helpful.
Charmaine G. 4/29/2015 at 18h47
Customer Review
3.0 / 5
Not had item yet, had email to say back in stock 5/5. I have asked if they can guarantee delivery before 17/5 waiting reply to email.
Karen C. 4/23/2015 at 22h09
Hi Mrs Clement,
We have been waiting on a response from our Haulier with regards to due date of our Spanish Shipment.
They have confirmed that we will be receiving our shipment between Wed and Fri of next week and this will give us plenty of time to get your order despatched to you before the WC 17/5/15.
As soon as we receive the shipment next week we will prepare your order for despatch and contact you to arrange a delivery date with you.
If you have any more questions please contact sales.
Tiles Ahead 4/24/2015 at 15h37
Customer Review
5.0 / 5
Excellent service and advice. Would recommend.
Damon R. 3/18/2015 at 16h08
Customer Review
4.0 / 5
Prompt service, easy to pre-order sample tile online and received sample in only 2-3 days, sample was not what we was looking for on this occasion, but id definately use tilesahead again. Great service. X.
Samantha b. 3/13/2015 at 09h41
Customer Review
5.0 / 5
Fantastic service and a very quick delivery.
Gary R. 2/21/2015 at 12h21
Customer Review
1.0 / 5
Item not in stock, replied to email no answer yet, monies still not refunded. exceptionally bad customer service.
Anonymous. 2/3/2015 at 00h13
Good Afternoon Mr. Thomas.

Thank You for your feedback and patience. Unfortunately our sales staff are unavailable by email on the weekends and any requests or orders we ask to go through to sales@tilesahead.co.uk instead of our info email so another members of staff can collect them. Your refund of £2.00 has been processed. I apologise for any inconvenience this has caused.

Thank You for choosing Tiles Ahead.
.
Tiles Ahead 2/9/2015 at 17h08
Customer Review
1.0 / 5
I ordered a sample tile on 30/12/2014 tried to track my order after waiting till the 06/01/2015 just keeps on saying order being processed the sample was meant to me sent first class.
Heather T. 1/7/2015 at 22h04
Customer Review
5.0 / 5
Very polite, friendly staff who were well informed.
Julie B. 12/10/2014 at 21h13
Customer Review
5.0 / 5
Excellent service!
Melinda B. 11/11/2014 at 16h06
Customer Review
3.0 / 5
I emailed after I ordered to obtain an estimated date for delivery, sadly this was not responded to. This left me wondering if anyone read them. Three times we phoned and three times we were told they were in stock, a delivery date could not be confirmed. The lady on the phone didn't seem interested in our enquiry.
Fortunately the tiles arrived promptly on the day they were due, this was much appreciated.
.
Kate E. 11/1/2014 at 18h49
Customer Review
5.0 / 5
Sample received well protected and on time.
Janet G. 10/26/2014 at 11h29
Customer Review
2.7 / 5
We ordered wall and floor tiles and trim tiles. They were delivered today. I am in my sixties with a disabled husband and the tiles together with pallet were left on my drive for me to carry each very heavy box containing 11 tiles into the house one by one. I was even more unhappy to find the trim tiles not there. I found out that the trim tiles were not in stock and may not be available on time even though we were told the order was complete. I am very unhappy and considering my options.
Linda K. 10/15/2014 at 19h00
Customer Review
1.0 / 5
So far i have had one email to say my order is being processed -needless to say now some five days after paying for and placing my order i have no idea when it will be received, in fact are Tiles Ahead still in business.

Poor very poor - pity we chose it for its prices and the professional looking web site.

Never ceases to amaze me - how wrong you can be.

I have rated accordingly as the systems wont let you give nothing - amazing

James Middleton.
James M. 9/27/2014 at 16h09
Customer Review
5.0 / 5
I had a very helpful response to my email query to customer services
Arrived much quicker than I expected.
Very well packaged.
Nichola g. 9/8/2014 at 22h30
Customer Review
4.3 / 5
Order is as described and very happy. Only downfall was despite reassurance from the sales team someone would contact me an hour before delivery no call was received. Fortunately I just returned from nipping to the local shop when he arrived.
Michelle o. 8/19/2014 at 14h02
Customer Review
2.3 / 5
Expected delivery within 2-3 days as advertised. Heard nothing and tiles arrived a week 10 days after order. Was told, when I chased delivery that they would be sent next day delivery. They did not arrive. When I again telephoned I was told they had smashed on the lorry! Finally received lovely tiles the next day.
At no point during the 10 day wait did the company contact me to keep me. No explanation for the extended wait & I was paying a plumber by the day while he was held up.
.
Allyson B. 8/16/2014 at 14h47
Customer Review
5.0 / 5
Excellent service ....from ordering online ,arranging delivery and receiving order....delivery man very pleasant and helpful.....
Lesley S. 7/19/2014 at 20h42
Customer Review
5.0 / 5
Easy to order, clear communications, good delivery and on time.
N T. 7/17/2014 at 19h31
Customer Review
5.0 / 5
Excellent service
.
David S. 7/2/2014 at 21h52
Customer Review
5.0 / 5
Very pleased with price and service.
NB - I collected from store so I have been unable to mark 'delivery'.
Richard T. 6/29/2014 at 23h31
Customer Review
5.0 / 5
Excellent service and speedy too !
Ian T. 6/26/2014 at 15h21