Ratings and Reviews for www.sitandsleep.co.uk

Really easy process to select and buy, with helpful and knowledgeable staff.

I would HIGHLY recommend S&S for their fantastic customer service and the shipping company were wonderful. We had 5 star treatment from initial phone call to S&S, right through to within 20 minutes of the bed base arriving. You really cannot get a better service.
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When I phoned this company to ask about their Futon beds the person I spoke to was so clear and patient in explaining the different models. He helped me make the decision relevant to what we needed and didn’t just push the most expensive! Delivery was fast and straightforward and we are very pleased with our choice. I would most certainly recommend this company.

Excellent service and delivery.

Because of shipping being only on certain days this could have been tricky, however very good communication from Sit and Sleep to arrange it and then from delivery company to update me .

Good shipping delivered on time, good quality item with good customer service and communication.

Great Futon. Customer service was excellent, as was the delivery. Would highly recommend.

Excellent advice / customer service and very happy with our lovely new sofa bed.

We were really impressed with the service received. Helpful and friendly staff over the phone and delivery team.

Excellent customer service. SitandSleep went the extra mile to guide me on
my product choice and fabric choice. The delivery was also spot on despite some logistical challenges.
All in all a pleasure to deal with and would highly recommend.

Really pleased with all aspects from ordering to delivery of our CUBED 140 Innovation Sofa Bed.
Sit and Sleep customer service was exemplary as were the delivery team.

Dry nice people to deal with. Even though we’re short handed,Andrew made sure I received my futon on time. Very professional, good value and delivered as promised.

Really brilliant customer service after a disappointment re delivery date (check courier info before ordering!) they went above and beyond to get our bed to us before Easter when we had friends staying.
Impressed with value for money and would definitely order again.

Fast and efficient service and an excellent choice of products.

Lovely sofa and great customer service. Team took the time to call and check before despatch. Courier kept us updated and delivered exactly when expected. Highly recommend.

Fantastic help on the phone prior to purchase. Quick shipping and amazing product. Thank you.

I almost never leave product reviews, but this futon mattress is FANTASTIC. It’s much lighter than the old futon of my university years, but still extremely comfortable and firmly supports two people. We are using this futon in our camper van and we love it! The lime green mattress fabric was so retro-cool we bought the additional mattress cover in the same color as the cover of the mattress itself is not removable or washable. So happy with this futon!!

Good product and easily assembled. Good customer service.

Only issue was shipper ignoring delivery week agreed with shop.
Unable to physically try sofa bed almost made me go elsewhere.

Sit and Sleep excels at customer service !
Great quality of product and quick shipping.

This is the 2nd futon mattress I have had from sit and sleep.Excellent quality for a fantastic night's sleep.Kept well informed on what what's happening and where my order was.The delivery was on the dot for the arrival time estimated and the delivery driver was very helpful and polite.

The online ordering process was very easy and the level of customer service was excellent. These are difficult times for supply lines at the moment, but my order was dealt with a personal touch. Very happy.

Good clear website and easy ordering system.
Good range of products and information on website.
Dispatch & delivery as expected, with good communication.

Just as I’d hoped. Well crafted, comfortable, minimalistic and attractive.

Excellent service and delivery.
The sofa bed is comfortable as both settee and as a bed. My husband had to sleep on it for a week when he had Covid so has been thoroughly tested.

Excellent service and excellent sofa. Thank you!

Sit and Sleep provided excellent service at all stages of the purchase: initially dealing with queries in an informatively and then sending fabric samples.

Shipping was trouble free and reliable.

Based on my experience have no hesitation in recommending this retailer.

Prompt delivery, as stated in info and easy to put together.

Very pleased with the communication and the delivery. Drivers even took photos of my view of the sea 😂

Great product - fast delivery.