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Ratings and Reviews for www.sitandsleep.co.uk

Merchant Ratings
5.0 1
4.8www.sitandsleep.co.uk
 
Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
 
Merchantwww.sitandsleep.co.uk
URLhttps://www.sitandsleep.co.uk
Phone
AddressRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Customer Review
5.0 / 5
Lovely to deal with over the phone. Very helpful.
Angie T. 10/16/2020 at 21h35
Customer Review
5.0 / 5
The Futon base and mattress were of very good quality and the customer service excellent and the delivery prompt. It is possible to remove and wash the cover or purchase a separate cover which is an excellent feature. Thank you.
Kerry G. 10/16/2020 at 17h24
Customer Review
5.0 / 5
I would recomend Sit and Sleep. The customer service is excellent - professional and helpful.
I would use this company again.
Charlotte-Catherine R. 10/16/2020 at 15h44
Customer Review
4.3 / 5
Great delivery, packaging fitted up our tricky staircase.
Jennifer S. 10/16/2020 at 15h09
Customer Review
4.7 / 5
Delivery delayed but we were kept informed. Assembly went easily and the futon looks good. Purchased for visitors but with Covid around not yet used.
John P. 10/16/2020 at 15h09
Customer Review
5.0 / 5
Is a really comforatable mattress and is perfect for what I needed.
GRACE W. 10/16/2020 at 15h05
Customer Review
5.0 / 5
Excellent!!!
Graham C. 10/16/2020 at 12h28
Customer Review
4.7 / 5
Love this futon, great service ànd aftercare. Thankyou Andrew and Rob.
Ray G. 10/16/2020 at 12h12
Customer Review
4.7 / 5
Very helpful on the phone, lots of advice, clearly know about their products.
RiMo. 10/16/2020 at 12h08
Customer Review
5.0 / 5
Clear communication, timings as communicated.
Fran. 10/16/2020 at 09h35
Customer Review
5.0 / 5
Very satisfied with all aspects of the transaction.
Good website and ordering process, good telephone and e-mail communications, delivered as promised.
Michael H. 10/16/2020 at 09h29
Customer Review
5.0 / 5
Very pleased with service and goods.
Philip s. 10/16/2020 at 09h08
Customer Review
5.0 / 5
Brilliant service and product for an unusual request for replacement headrest arms. Sit and sleep could not have been more helpful and the customer service was excellent. Very quick delivery. Highly recommend. I first bought futons from sit and sleep eleven years ago and they are still going strong!
Su G. 10/16/2020 at 08h03
Customer Review
5.0 / 5
Excellent customer service, really pleased with the product. Very robust, good quality product. Just what we wanted.
Clear instructions for assembly.
Delivery great - kept us informed of timing and very friendly
Highly recommended

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Peter M. 9/26/2020 at 18h25
Customer Review
4.7 / 5
Super-friendly and very knowledgeable customer service - they really know their stuff.
The support was prompt and very transparent. They agree to make a special shipping arrangement for me, which is normally not done, so I am super grateful for this.
The shipment cost was rather high (i.e. 1/3 of the total cost), but I cannot complain, since it was a special arrangemnet.
THANK YOU, SitAndSleep!
Steffi. 9/23/2020 at 10h31
Customer Review
5.0 / 5
All excellent.
Elaine R. 9/23/2020 at 10h15
Customer Review
5.0 / 5
Good customer service.
Sofa Bed was late in arriving in the UK due to bad weather and Sit and Sleep kept us informed of the situation via e mail.
When the sofa did arrive in the UK they contacted us again giving us a time when it would be delivered.
The sofa was delivered on time and date stated was well wrapped and in perfect condition.
June W. 9/23/2020 at 10h08
Customer Review
3.0 / 5
I was not aware until I received delivery confirmation that the sofa would not be assembled by the delivery team and that the delivery was contracted out.
A month after the Expected date I received my delivery at 6.40 pm in the Evening, infuriating after taking a day off...instructions to assemble require the whole bed to be assembled upside down and then turned over, a struggle with my chronic fatigue and my husbands heart problems, leaving us both struggling for breath and exhausted. .
.
Karen W. 9/23/2020 at 09h53
Customer Review
5.0 / 5
Excellent, stylish product.
Darrell B. 9/23/2020 at 00h12
Customer Review
5.0 / 5
Delivery was made, as scheduled, by a cheerful and helpful IT Distribution driver. The packaging was suitably robust but easy to open. The product is, as described, very good construction and quality. We found the assembly instructions difficult to understand and assimilate but we persevered and completed the assembly with some telephone assistance from Sit & Sleep. They provided excellent service throughout all the phases of our purchase which made for a very positive customer experience.
David B. 9/15/2020 at 18h29
Customer Review
4.7 / 5
Helpful advice and delivery exactly as promised when I ordered.
Philip K. 9/10/2020 at 15h55
Customer Review
5.0 / 5
Very pleased with with quality of the mattress. Perfect for our needs.
Lesley C. 9/5/2020 at 17h04
Customer Review
5.0 / 5
Very good quality product.
Sheila P. 9/3/2020 at 15h25
Customer Review
5.0 / 5
I have to thank "sit and sleep" for their courteous, friendly and efficient manner in dealing with my enquiry and translating it into a manufactured product which met my every expectation when it was promptly delivered and easily assembled on receipt-and is now in use to add comfort and additional accommodation in the guest bedroom.
Definitely a relaxed and hassle-free experience.
John S. 9/2/2020 at 14h33
Customer Review
5.0 / 5
I had searched all over the internet because I wanted all natural fibres without any chemicals,
SitandSleep was the only company I could find that had that type of Futon in their range of products.
It was made to measure, to my choice of requirements in super fast time, and I was also able to collect it myself at my convenience.
. R. 9/2/2020 at 10h45
Customer Review
4.5 / 5
Good service. Shipping not quite as fast as I had wished but, in the circumstances, quite acceptable.
Richard S. 9/2/2020 at 10h26
Customer Review
5.0 / 5
Very good service, delivered when promised. Not very clear assembly instructions though, otherwise everything fine.
Lorna B. 9/2/2020 at 08h56
Customer Review
5.0 / 5
Absolutely fantastic service from initial phone call to delivery of our sofa bed .
Andrew &Robert were super helpful every time we spoke on the phone nothing was a problem for them ,
We chose the Roman 3 seater futon for our narrowboat and it is perfect quality made throughout ,
we have had lots of lovely compliments from family & friends ,we are more than happy with it and would not hesitate to purchase again or recommend Sit & Sleep .
Many thanks to you all once again for all your help. .
Clive S. 8/31/2020 at 09h41
Customer Review
5.0 / 5
Was unsure if it would arrive as promised during lock down but I shouldn’t have worried as the delivery day, time and procedure were exactly as promised, I was so impressed.
What can I say about Sit and Sleep, I was very concerned about ordering and spending with any company due to a few recent disappointments elsewhere during lockdown, however, this was a whole totally different experience.
Almost instant email and phone contact with amazingly knowledgable, helpful and non pushy Andrew, THAN.
Robert B. 8/30/2020 at 15h57
Customer Review
5.0 / 5
Quality product.
Under-sofa drawer would be improved with a handle of some description (rope ?) as it is difficult for older, less able people to get it in and out.
Service would be 100% improved if there was an option for product to be delivered ready assembled, or an option for it to be assembled on site and packing removed.
J J. 8/24/2020 at 16h02