Ratings and Reviews for Plumb2u

Excellent customer service!

Easy to order, good price and delivery times as stated.

5/5.

Replaced my old salamander after 15 years of loyal service. The pump was dispatched quickly and at a competitive price.

Fairly prompt shipping BUT arrived in plastic bag with no protection resulting in manufacturer's packing being crushed. Fortunately, no obvious damage to items.

Very good service with fast delivery. Recommended.

Order came without one of the parts. (Vaillant 45deg elbows)
Apparently this was a packing error, but then they didn't have the item in stock and would not be able to ship for 3 weeks.
As this was an essential part of the fitting of a new boiler, the Gas fitter couldn't finish the job and this has cost me for him to come back after I sourced the part from another supplier.
Not very happy.
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Good Pre- order advice and recommendations from the staff.

Very Happy with the shipping and customer service.

Excellent service and very fast delivery.

Fast delivery.

Plumb2U advertised on their website that if the item was ordered before 3pm, it would be delivered next day. The unvented cylinder was not in stock (contrary to the website), so the website advertised 3-5 working days delivery, as it was coming direct from the manufacturer. Delivery was actually 8 working days. I had to re-arrange the plumber twice due to the delivery lies from this company and the mis-leading website.

Do not believe the delivery times if you have a deadline.
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Arrived quickly and looks great. Just waiting to install.

Prompt delivery, as described, no problems at all.

I cant review anything that I havnt recieved please can you refund my money.
S. Martin.

Seems all good just got to fit it now. Good service and price many thanks.

Very swift and reliable service. Trouble free transaction and delivery. Many thanks.

Product arrived on time and very easy to use.

Excellent service, purchase arrived within a couple of days.

As a plumber I’m happy with purchase and will use again.

Excellent service speedy delivery.

The CT85XTR is an excellent quality pump and was delivered well before the expected delivery date.

Very easy and quick to order. Delivery very efficient and product.

Never Arrived.
Needed this for a job, as you do!
Chased it and they said lost in the post. Would send a replacement.
Chased that and they said out of stock. Turns out they never had it and I never got it.
Had to pay through the nose to get some at short notice for the Job.
Would not compensate me.
Wouldn't have been so bad if they had kept me properly informed so I could have bought elsewhere in time.
Wouldn't rely on them, as they dropped me right in it despite ordering in plenty of time.

Order out of stock when required i was informed when new stock arrived delivered next day well done.

Left your poor feedback on trust pilot as I read you conveniently “select” your reviews. Poor company that needs to step up its game.

Good service. Arrived on time. Replaced a previous model which was 13 years old and all works well.

I still haven’t received it yet which is really frustrating.

Great item and service, will use again..

Very pleased with the service and delivery. I ordered just before 3pm on a Friday and the taps arrived on Monday morning.
Excellent.