Ratings and Reviews for Plumb2u

Excellent service & perfect replacement for our old shower bar.

The transaction is as it should be. Quick, efficient and no problems with goods.
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Item arrived ok now installed an working ok. Thank you
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Now delivered thank you.

Delivered quickly but sent wrong item. Pump I ordered was not actually in stock and would take too long for them to get and send out.

General communication on the order has been non existent, however prompt response from customer services when contacted about their error.

Disappointed that they have still not refunded me (I had to buy the pump again elsewhere so a significant extra outlay) or would probably have scored higher.

Great service.

Did just what they said arrived quickly no problems.

Good Service and Delivery.

This is cheapest site I found for the same item . Disappointed with one of the nipple was snap during transporting.
Could have wrap up with bobble wrap for protection in future.

Happy customer.

Shipping and merchandise top quality.

Quick delivery.

Great price and excellent customer service. When my goods didn't arrive the next day I was given a full refund of the shipping cost. No questions asked.

Great item dispatched straight away and delivered well ahead of the stated time, my only point is that I paid via Amazon without setting up an account with Plumb2U and so couldn’t work out how to track my delivery and nobody answered the customer service line when I called. Overall excellent service though and will use again, thank you.

Placed an order to a Salamander Shower Pump costing approx £263. Received confirmation of tye order & was sent a kitchen product.
I contacted Plumb2U & was advised the shower was not in stock & I could get a refund. I incurred plumber Call out charges because Plumb2U sent an incorrect product.
Plumb2U did not offer any contributions toward the costs I incurred because of Plumb2U errors and as result will not use Plumb2U again
Very negative experience.

Great price and choice of products, we've yet to fit our boiler but it looks okay, fast delivery, friendly and helpful delivery team.

Prompt efficient ordering process band delivery which as I’m in the trade is important! Will use again now based on that experiance 👍

Fast quick service & delivery!

I'm a returning customer - Plumb2U has the product I need at a good price, dispatch is fast and the packaging was very good (an improvement from previous order). I'll certainly shop here again !

Fast shipping and well packed, The New item (Macerator) is better than the older model it replaced.
Good price. all in all a good deal. Highly recommended.

Fantastic service.

Excellent service, item was delivered on time to a pick up point. Definitely recommend these guys.

Great service. Good email communication and quick delivery - ordered on a Friday; delivered the following Tuesday.

Very good service.

An exceptional and painless transaction from start to finish.


Excellent product


Very professional.

Very good service.

The order arrived within one and half days and securely packaged. Confirmation emails were sent almost immediately, which gives confidence in the purchase even though I placed my order out of working hours. The price from Plumb2U was a lot more cost effective than many other suppliers of the same item, apart from already used or refurbished.

First class service will trade again.

Excellent service I recommend this merchant.

Online purchase which was straightforward to complete. Plumb2 u offered the best price on a industry recognised quality brand.( Salamander Pump) Speedy email update on order progress and quick delivery. Would use again. Many thanks.