Ratings and Reviews for Aquamax
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Merchant Ratings
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Supply of Aquamax Bedding
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Excellent customer service, great product!
Rebecca S. 4/6/2018 at 16h36
Excellent service and customer care especially when things don't go quite to plan. Lovely delivery man.
Karen M. 2/26/2018 at 20h21
Excellent customer service, always good to have a chat with Paul.
Minimal storage needed for whole pallet (smaller then a big round hay bale).
Delivery and driver excellent.
Jayne C. 2/23/2018 at 11h06
Great service a few bags damaged and open not reported this yet.
Sally R. 2/8/2018 at 15h39
Excellent product and excellent service.
Kat J. 1/30/2018 at 18h13
Very happy overall but 5 of the bags had got holes in them on the bottom of the pallet and so the contents had spilled out and the bags were therefore not full.
JOCELYN S. 1/29/2018 at 15h36
Should have been on a double pallet. Can't fault the product or the customer services.
Christine H. 1/11/2018 at 17h41
Customer service was awesome.
Debra. 12/23/2017 at 15h55
It was easy and quick to order my pallet of Aquamax, and I was pleased that my delivery was on the day requested so I could be there to receive it. Aquamax made the ordering process quick and easy, and I was given details of the delivery company to enable me to make contact to confirm a time for delivery. The delivery was on time. I have absolutely no complaints in relation to customer services and the delivery of my bedding. Aquamax is a pleasure to deal with.
Nicola P. 11/4/2017 at 20h32
Excellent product drastically reduces stable odours.
Linda N. 11/3/2017 at 16h16
Have used Aquamax for over a year now and wouldn't go back to my previous wood pellet brand. Easy to order, appreciated the phone call from Paul to check that the lorry could deliver down our narrow lane, and a friendly and helpful delivery driver too! :-).
Sara W. 10/31/2017 at 19h17
Fantastic product, prompt service and lovely delivery man who went above and beyond by putting the pallet in the barn for me (they are meant to just drop it on the curb).
Ania W. 10/28/2017 at 19h18
Great fork.
Lynn M. 10/26/2017 at 14h28
Arrived next day.
Frances L. 10/22/2017 at 12h07
Absolutely love this product; by far the best pellet bedding which I have used. Makes a very easily maintained, clean, odour free bed and keeps my horse clean too! Excellent value for money as it lasts a long time. Great customer service and very considerate delivery, thank you very much.
Catherine N. 10/13/2017 at 11h25
Aquama is a superior product. I have tried various cheaper wood products for my horses beds but have found aquamax more cost effective. It costs more per bag but last twice as long before having to top the bed up. It fluffed up better than anything else I have used. Will be sticking with Aquamax as I love it and so does everyone that uses it at my yard.
Sandra M. 10/11/2017 at 22h42
Great service, Paul was so helpful. The product seems great- easy to use, easy to store, and smells amazing!
Amelia G. 10/10/2017 at 15h06
Great product very helpful in attempt to make delivery but actual lorry sent was 18 tonne even though 7.5 was requested! That said driver was helpful and delivery did happen and the product is excellent.
Joanne V. 10/4/2017 at 23h39
Actual product was excellent as usual, but around 10% of the bags had holes in them meaning some of the bedding leaked out. The order did not arrive on the day it was supposed to. I phoned twice to check on it and was told that they were delayed but would ring if they couldn't make it. They didn't ring. The next day I happened to ring just in time to get it shipped that day but if I had rung 5 minutes later if would have not been shipped until the following week.
Sarah. 10/3/2017 at 17h38
Sarah, I am sorry to hear about the broken bags on delivery and the customer service from the delivery company. As you can see from other reviews many customers love Aquamax and their only disappointment is delivery. Our warehouse always looks to ensure the bags leave in good condition. It is so frustrating when some delivery companies do not recognise the meaning of customer service. I will certainly compensate you for some lost bedding with your next order.
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Aquamax 10/3/2017 at 21h05
I am really happy with Aquamax. I have friends who have been persuaded to try cheaper alternatives and have regretted it. I won't be making that mistake.
Sam E. 9/26/2017 at 22h35
Great bedding delivered very quickly. 1 bag was damaged in transit but Paul has replaced it with another bag which was very kind. Beautiful bedding, does exactly as they say and smells so fresh. Would definitely recommend to anyone.
Carolyn H. 9/26/2017 at 19h57
Swift service, amazing product and fabulous friendly and knowledgeable customer care.
Joanna H. 9/23/2017 at 16h03
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. 9/19/2017 at 23h26
Great customer service. I love this bedding it is so easy to use and the best bedding for dust and odour suppression, I add one dry bag a week to existing bedding which makes it ideal for minimising the muck heap and the impact on my purse.
Jayne M. 9/15/2017 at 04h29
Excellent service, very quick delivery.
Caron C. 9/14/2017 at 08h51
Easy online ordering. Delivery fast and on day of choice. Excellent customer service. Order every year from aquamax and always good service and excellent product.
Carly I. 9/13/2017 at 17h38
Great product, great service.
Sue R. 9/13/2017 at 15h48
Usual super service, thank you.
Jayne E. 9/11/2017 at 13h47
Very quick delivery. delivery service was good with correct sized vehicle and a great driver who could not have been more helpful. would have scored 5 BUT for two bags split open on the pallet.
Ron W. 8/26/2017 at 21h20
Brilliant, good communication, fast dispatch, excellent pricing.
Karen A. 8/20/2017 at 22h10
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