Ratings and Reviews for Aquamax

Really happy with Aquamax. I'm definitely converted. Customer service was great when I contacted them though the delivery was a bit slow with no communication from the courier until I chased Aquamax themselves.

Everything was great except the company delivering the bedding who turned up without calling first to check I would be there despite this being pre arranged.

Delivery got delayed by courier as they had a new driver when it was supposed to be delivered and he was slower than expected. They did bring it out on a Saturday though so pleased about that. Good comms from seller.

Top level product and customer service. Ordered on the Monday and delivery was organised for the Thursday to suit me. Brilliant. It is tricky for the delivery oeople to unload the pallett if it is not at the right end of the lorry as the fork lift is a hand pump type and the turning circle on the lorry was not big enough to manoeuver the oaklet round - so we inloaded by hand. Not a problem!!

First class product - always good service and helpful company to work with.

Excellent service.

Great product. A very easy ordering and delivery process with courteous and helpful delivery drivers.

Order very promptly handled, delivery customised to suite perfectly, product superb at a fair price. What is there not to like.

Requested a 7.5 tonne but sent an 18 tonne. Driver was really helpful and we did manage to unload.

Great product, great service at a competitive price, nothing else to say.

Great product but please sort your deliveries out - pallets always always come on a vehicle far too large to access property, despite me requesting a 7.5t truck only. Leaving me to deal with an angry and frustrated driver AGAIN!!!

Bedding is fantastic, however have still not received my order due to the shipping/transport company used. Informed them days to deliver, phone numbers, and not to use anything over 7.5 tonnes. They tried to deliver once without informing me, in a 18 tonne wagon!! Said would come today at 3.00 no one has arrived and just rang them oh no cannot come today. Still waiting for delivery. Disapointed.

Customer service review is for Delivery firm not Aquamax.

Five Star product and Five Star service..

One very smug pony owner at this time of year, others on our yard using straw are making 2 trips a day to the muck heap, we only make 2 a week! Also no nasty smelling stable rugs and no lingering smells on human clothing, love it, can't wait to use the new crumble.

Great customer service from Paul, even though we reordered on-line. Big thumbs up to the delivery company as well.

Try it, you won't be disappointed, we weren't .

Phenomenal product!

Hi. Love the product and delivery was swift. However, the pallet that the bags were loaded on to had quite a few protruding nails and was quite battered. As a result, all the bags on the bottom layer were torn and I now have about half a bag of pellets on my gravel.

Easy to muck out. My messy horse doesn't plough it all up , so a good firm base gets established and I just whip out the pooh lying on the top and a bit of wet and job done so quickly. No wasted bedding gets thrown out. And - its not dusty. A great product.

All good with delivery and product.

As always great efficient service from Aquamax. Good quality products and great customer service.

Less hassle getting the pallet off the lorry this time - common problem is the pallet is put on lorry wrong way round for the driver to get the pallet truck forks under it resulting in a lot of shunting of other goods on lorry and manual taking off bags of pellets to make it possible to move the pallet.

Brilliant stuff !!

Ordered Wednesday delivered Friday, hauler rang to confirm delivery on Thursday driver rang to tell me of exact time of arrival.
Product excellent quality
Aquamax very helpful with tips for setting up bedding.

Quick ,efficient,reliable.

Great Product
Great Customer Service
Very happy customer.

I couldn't be happier with Aauamax, I've converted half my yard! I have an extremely messy grey thoroughbred mare on box rest and she is so clean on this bedding, and I hardly use any. I'm paranoid about horse stable smells and stains and this stuff just doesn't smell! It also is the quickest bedding I've ever mucked out.
The free and fast delivery is a huge bonus.
I never thought I'd be so excited about horse bedding but I love this stuff! I can't imagine ever using anything else.

Love aquamax best pellets by far, they delivered on time and the driver was very helpful. Very happy me and very happy horses.

Brilliant product always use it.