Ratings and Reviews for jparrboro.co.uk
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Merchant Ratings
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We are Middlesbrough leading independent Timber & Builders Merchants ✔ Over 2,800 quality trade products ✔ Enjoy Free Delivery in the NE over £100
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| Merchant | jparrboro.co.uk |
| URL | https://www.jparrboro.co.uk |
| Email | |
| Phone | |
| Address | Blue House Point Road, Portrack Industrial Estate
Stockton on Tees, TS18 2PJ |
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Plasterboard delivered in a couple of days and protected by cling film wrapping so everything great.
Barry M. 5/28/2018 at 09h22
Ordered 17th May. Delivery expected 22nd. Rang at 4.30pm. Told by female it would be here before 5pm. She didn't ask for details, but I gave her my name, address and 'phone and she said she'd let me know. Nothing! At 6.15pm I rang office and left a message on the answerphone asking to be called. On 23rd driver delivered part of the order at 7.15am. Told driver that it was short and he said I'd have to call office. Rang them at 7.30am and told it would be looked into.It arrived 24th. Dreadful!!
Bill C. 5/26/2018 at 12h34
Thank you for your review, unfortunately our driver ran out of hours on 22nd due to a delay on another site, our sales office had already gone home so we couldn’t call you to advise, as you say the goods went out to you at 7.15am the next morning less 5 of the 65 fence boards ordered, which followed at a time as agreed.
jparrboro.co.uk 6/1/2018 at 13h01
Great price and service.
Mr R M N. 5/24/2018 at 16h10
Although the items are not readily available and have to be ordered in the service delivery is excellent and I was kept up to date with my order. The staff were very helpful with all enquiries I had to make.
Andrew W. 5/22/2018 at 09h45
Delivered 1 bag short, called them twice, “we’ll call you back...“ still not got a call, or the goods!
Steve F. 5/19/2018 at 16h44
Thanks for your feedback, our salesman Steve spoke to you on Thursday morning the day of delivery and made out paperwork to drop off the single bag that was missing, it was to be dropped off today. After a call to us on Sunday a member of staff brought you the bag and a free one that day on his way home, hope all sorted now.
jparrboro.co.uk 5/23/2018 at 15h21
Fast delivery, good prices and quality products.
Riverside Red. 5/16/2018 at 15h31
From ordering to to receiving my order was easy to do online .when materials arrived i was asked where i wanted to place the sand he lifted it as near as i wanted it driver was spot on we were well pleased.
Kevin h. 5/14/2018 at 13h56
Very helpful and friendly service.
Keith D. 5/13/2018 at 20h40
Perfect Service.
Zbigniew K. 5/13/2018 at 08h04
Excellent delivery service! Driver was first class and extremely helpful. Full marks all round! Products were all very good.
William Craig C. 5/11/2018 at 18h13
Three days to deliver and only two miles from depot ..not good.
Ken A. 5/6/2018 at 21h44
Thanks for your comments, our normal lead time is 1 max 2 days but during the week leading up to the bank holiday it was extremely busy and your delivery went to three days, we did advise this to you shortly after your order was placed.
jparrboro.co.uk 5/10/2018 at 17h30
Prompt and as helpful as usual.
Thanks.
Neil Pearson P. 5/6/2018 at 19h44
Ordered on line very straight forward, e-mail thanking for order and advising delivery date. Delivered on date as prmissed by friendly helpful driver.
Ne happy customer.
Dennis G. 5/5/2018 at 22h22
Used this company many times always a great service.
Ian F. 5/3/2018 at 04h16
Great service.
Robert J. 4/30/2018 at 19h27
Arrived on time and in good condition excellent service.
Bryan C. 4/30/2018 at 18h44
Top notch, product was in perfect condition and was delivered quickly and with a loud knock as requested!
Paul T. 4/30/2018 at 16h27
Delivered as arrange. Driver very helpful. Good quality. This is the second time I have placed a large order and had no problems. Would not hesitate using your services again.
DAVID D. 4/30/2018 at 13h17
Ordered a fence panel and plaster. Order delivered to billing address instead of delivery address. Phoned and let Parrs know. Transport Manager supposed to be calling me.. no phone call and now stuck with problem of moving a fence panel that is needed elsewhere. Mistakes happen but a returned call would have helped.
David W. 4/28/2018 at 21h45
Morning
Re the review can you reply :
Apologies, yes it was human error, we did call your number approximately 2.30pm on Friday afternoon after you called us with the issue but unfortunately there was no answer. As a gesture we have issued a refund for the panel.
Dave
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jparrboro.co.uk 4/30/2018 at 16h40
Excellent service.
John b. 4/28/2018 at 14h15
Efficient and cost effective.
James D. 4/25/2018 at 16h51
Arrived earlier than expected.. Placed the chippings as far up the drive as he could for me.. Good service.
Ian L. 4/22/2018 at 14h29
Had to call the company for delivery date. After speaking to them the item was delivered the next day by a friendly helpful delivery driver.
Damion S. 4/22/2018 at 14h10
I can't comment too much as I received a full refund the next morning as this product has been discontinued by the manufacturer.
JS. 4/20/2018 at 15h56
All items arrived on the day and in good condition. The delivery man was nice and jolly and helped me lift the heavier MDF board into the garage. I only placed the order on Friday and delivery was on the Monday as requested. My only comment would be that it is not clear (at least to me) whether items shown on line include VAT. This is only evident when you pay at the end. I did complete an online request for this but have never had a reply. Otherwise up to Parrs great service and value.
David C. 4/18/2018 at 12h04
Good Morning David
Thank you for your order and the excellent review, also i have added to our website, including vat to make it clearer for future and returning customers .
Thank you Simon.
jparrboro.co.uk 4/18/2018 at 14h45
Have used Parrs many times, the service, price and quality of materials are excellent. First class service.
Dave H. 4/11/2018 at 17h49
Good communication delivery on time
always get good service friendly and knowledgeable.
Ian carter c. 4/11/2018 at 11h06
It is super easy to order online. You choose your delivery date and you get your delivery first thing.
Excellent quality slate and now the garden looks amazing.
María Pilar R. 4/11/2018 at 08h36
Great service received when requested no issues.
Racheal B. 4/10/2018 at 20h22
I always use Parrs. Excellent service and delivery. Competetive prices, especially timber and very good quality.
G W. 4/9/2018 at 08h15
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