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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.8Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
5.0 / 5
Brilliant product, added to an existing set of boxes in a larder. Pretty quick too, shorter than the expected time, which is excellent in a pandemic.
Alison P. 3/3/2021 at 16h32
Customer Review
5.0 / 5
No complaints really. It took longer for the order to be fulfilled than I was expecting, but I wasn’t in a hurry. (Probably Covid related).
I had ordered Blum items from Drawerboxes before, so was aware that the drawers are good quality. I have assembled the drawers, and the quality is good.
David D. 3/2/2021 at 20h28
Customer Review
5.0 / 5
Item arrived in perfect condition was easy to assemble and fitted!
Simon r. 3/2/2021 at 17h40
Customer Review
3.7 / 5
Very well made and the instruction videos made the whole fitting process pretty straight forward. There are cheaper options but you pay for what you get! Would highly recommend.
David H. 3/2/2021 at 16h28
Customer Review
5.0 / 5
Excellent company with first class product. Very friendly and helpful. Had a problem with drawer width due to misunderstanding about dimensions, but they supplied replacement parts without any quibble and by next day delivery.
Dennis F. 3/2/2021 at 12h33
Customer Review
4.7 / 5
Good quality and good customer service, a bit slow on delivery/ lead time. Would recommend! Good job drawerboxes.co.uk.
Alin P. 2/28/2021 at 18h31
Customer Review
4.3 / 5
Great service did what it said on the tin.
Nick M. 2/28/2021 at 13h22
Customer Review
3.3 / 5
The drawer boxes were well made and accurate. Delivery was slower than quoted and email went unanswered.
Colin T. 2/27/2021 at 20h25
Thanks for the review. Apologies, We were further delayed by the heavy snow and freezing temperatures which caused a backlog at DPD local depots.
Drawerboxes.co.uk 2/28/2021 at 16h44
Customer Review
5.0 / 5
Can recommend both the company and the product.
PAUL K. 2/25/2021 at 17h08
Customer Review
4.0 / 5
Slow to ship, quick delivery when shipped, good product.
Joe N. 2/24/2021 at 21h58
Customer Review
5.0 / 5
Easily installed with full instructions. Installation video helpful.
James W. 2/24/2021 at 17h41
Customer Review
4.0 / 5
A little slow on delivery - but likely Covid to blame. Otherwise the normal top service.
Lawrie H. 2/23/2021 at 18h55
Customer Review
5.0 / 5
Fantastic products, easy to install, excellent instructions & amazing customer service. I can't recommend these people highly enough.
Gerrard R. 2/23/2021 at 13h25
Thanks for a fantastic review!
The entire team has worked non stop to keep standards high. This is appreciated.
Drawerboxes.co.uk 2/23/2021 at 16h21
Customer Review
4.7 / 5
I'm really pleased with the drawers that I ordered from Drawerboxes. They were easy to measure up and arrived within a few weeks. My husband was able to fit them although it was a bit of a fiddly job and not quite as easy as the videos made it look! An electric screwdriver was a must. The drawers feel like excellent quality and a very messy kitchen cupboard is now neat and tidy.

I rated customer service a 4 as I texted photos with questions (as suggested on the website) but got no reply.
Kate M. 2/22/2021 at 16h49
Thanks for a great review. Apologies for the lack of response to your image text. We are in the early days of improving enquiry processing, and have a high level of orders and enquiries with reduced staff.
Drawerboxes.co.uk 2/22/2021 at 23h07
Customer Review
5.0 / 5
Great shopping experience. The online assembly guides are good. Easy to order.
Mark A. 2/21/2021 at 18h45
Customer Review
5.0 / 5
Great service and excellent product.
Sarah G. 2/20/2021 at 22h35
Customer Review
5.0 / 5
A pleasure to deal with, our order arrived relatively quickly despite the covid pandemic and the drawers were very easy to assemble and install. All the screws etc were included and they function so well, much better than our old drawers. I would have no hesitation in recommending drawerboxes to other people.
James F. 2/20/2021 at 15h26
Customer Review
4.3 / 5
Very good, shipping was a little long but arrive in the allotted time given. Drawer delivered with draw back brackets missing but when I contacted them they was very helpful and I received the brackets the next day. Overall a very good service, I am very pleased. Thanks Drawboxes.
Ian S. 2/19/2021 at 15h23
Customer Review
4.7 / 5
Good service - drawers cut perfectly to size and as described. Printed instructions could be clearer but the videos on the website are very good. Slight delay in production / delivery but nothing major.
William H. 2/19/2021 at 10h16
Customer Review
5.0 / 5
Exactly as described perfect for what i wanted . All good thank you top supplier? great draws easy to fit and work beautifully.
Paul S. 2/18/2021 at 18h29
Customer Review
4.7 / 5
Delivery took a little longer than the stated 10-12 working days, but that is no great surprise in the current situation. When I e-mailed to see if a delivery date was known they were able to update me and the items did arrive by the new date.
Keith T. 2/18/2021 at 17h27
Customer Review
4.7 / 5
My only observation was the wait for the goods, which I was clearly advised of, but we were in a breakdown situation, and even going near the broken drawer, the invalid of an notion for efficiency had one on tenterhooks.
Vic R. 2/17/2021 at 11h16
Customer Review
5.0 / 5
Very easy process to understand.
Giles D. 2/17/2021 at 11h07
Customer Review
4.3 / 5
Great quality drawers which fitted into my cupboard perfectly. Assembly and fitting was fairly straightforward. Supplied instructions were OK but photos were not very clear. I reverted to the very good youtube instructions. There was no mention anywhere of the existence of that so I would recommend that drawerboxes.co.uk put a clear mention on the front page of the supplied paper instructions. Delivery time wasn't great but I can make allowance for the effects of Covid at the moment.
Michael H. 2/17/2021 at 10h43
Customer Review
5.0 / 5
Good service the instructions made it so easy to build and fit.
John H. 2/16/2021 at 15h53
Customer Review
5.0 / 5
Top notch! Fits perfectly and instructions were superb.
Even double checked with me to make sure the dimensions were correct which I thought was superb.
Mike M. 2/15/2021 at 20h30
Customer Review
5.0 / 5
Fantastic product. Really sturdy drawers which have changed a cupboard from a black hole to a set of drawers which glide in and out beautifully. Excellent delivery. Arrived safely. I needed some help to install them as preliminary holes had not been drilled to mark the screw positions. But really thrilled with the finished product.
Ann Shepherd. 2/15/2021 at 16h05
Customer Review
4.7 / 5
Exceptional in every respect.
Norman B. 2/14/2021 at 20h45
Customer Review
5.0 / 5
Did take a couple of weeks to come but we knew that and arrived when we were told. Nice sturdy product. I’m very pleased with the result.
Christine W. 2/14/2021 at 16h30
Customer Review
4.7 / 5
Great quality and reasonably easy to install. Height adjustment allowed the drawers to be aligned nicely with existing kitchen doors. Only gripe was lack of order tracking.
Peter R. 2/14/2021 at 10h32