Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Order arrived promptly and products were as expected - lovely. I will be shopping again.

Exactly what I needed. Prompt delivery despite the distance.

Ordering online was fast and simple. I received my yarn quickly and without any complications. This is my third order from Jamieson and Smith. I’m a forever customer.

Very rapid response to my order and shipping. The parcel was received (here in Australia) in just one week. The wools are really beautiful and I am looking forward so much to starting on the patterns. I will definitely be shopping here again. Despite the distance, the quality of the yarns and the standard of shipping makes this my 'go-to' place for genuine Shetland wools.

Really like the pattern - I've been looking for a gansey pattern for a while. Usual excellent customer service.

Wool kit came quickly. Pattern VERY easy to read. I have done fair isle before. I think a beginner would find this an easy pattern to follow. I am knitting on four needles because I find it’s better for me.

Customer service via email- great.
Merchandise wonderful.
Shipping communication spot on.

A fast efficient delivery service lovely product.

I am SO happy to be included in the Shetland Wool Week events - even if i can't physically go to Shetland. I am so impressed with the ordering/shipping process and realize that international shopping can be complicated. Cheers!

Very helpful service, replacing initial selection with an excellent alternative.

Beautiful wool and arrived in New Zealand within the week so super fast shipping.

Shipping was prompt and merchandise lovely. I can also vouch for great customer service - see my comment below.

I was impressed by the swift and efficient delivery of the products I ordered. Many thanks!

Big thank you to Jamieson & Smith, ordered the Roadside Beanie Kit and it arrived in 7 days from Shetland all the way to NSW Australia. Fantastic service really impressed.
Have starting knitting and very happy with my progress.

Arrived quickly, well packaged.

I was looking to get wool to fix some moth damage toa jumper that I made over 40 years ago, with wool I bought from the Shetland Wool Brokers by post so many years ago.
I was delighted to find Shetland Wool Brokers now online, and to be able to immediately find the matching shade of 2 ply jumper weight that I wanted.
Deserves more than 5 stars for all categories.
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👍🏽

Ordered a set of two CD's about knitting tips The CD's arrived in good time. Three stars awarded due to the fact that one of the CD's arrived in a used condition, 'heavily scratched' ; it plays.
This was my first order from your company and it might make me think twice about any further orders.

Would definitely order again.

Lovely kit. Will start this when I have finished Guernsey I am knitting. May be a while before I start the stole but will let you know what happens. Always good quality wool and the pattern is clear to follow.. Shipping was quicker than I thought it would be. Very pleased with product.

Super efficient.

Thank you for perfect shipping.

Very fast delivery of a beautiful kit and pattern, thank you.

I am always satisfied with your service, thank you.

Very happy with the service and delivery.

Cards arrived quickly and were well packaged.

Easy to order. Arrived in good condition- particularly pleased to see the pattern protected.
Beautiful yarn. Everything I needed to get started on the project.

These color cards are great! I especially like that the individual yarn samples can be removed to audition color combinations (only problem is remembering exactly where they belong when you put them back onto the card!). Shipping was very quick too, especially since the order had to travel across the pond to the US.

The November Tam kit shipped quickly and arrived in the US within a week. The pattern is well-written, detailed and easy to follow. The yarn is, of course, exquisite. I whole heartily recommend Shetland Wool Brokers to knitters everywhere especially the United States.

Excellent service as always, arrived promptly.