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Ratings and Reviews for grand-illusions.com

Merchant Ratings
5.0 1
4.7
 
 
URLhttps://www.grand-illusions.com
Customer Review
5.0 / 5
Everything perfect.
Paolo L. 5/21/2020 at 15h47
Customer Review
5.0 / 5
Everything perfect. An item was preordered and shipped fast once in stock. Great packaging.
Jon d. 5/15/2020 at 15h06
Customer Review
5.0 / 5
Local po just sat on it and did not tell me it was there. i had to show them the tracking number to get them to do there job.
CHRISTOPHER T. 5/15/2020 at 00h55
Customer Review
5.0 / 5
Great website and inventory of cool illustrations and puzzles. Will be back again!
Marc C. 5/14/2020 at 16h36
Customer Review
5.0 / 5
Very satisfied.
Max J. 5/12/2020 at 12h57
Customer Review
5.0 / 5
Thank you. I liked all the unusual items.
.
GerG M. 5/11/2020 at 07h50
Customer Review
5.0 / 5
Great product.
Mark. 5/8/2020 at 11h15
Customer Review
5.0 / 5
Great service!
Drew C. 5/4/2020 at 07h58
Customer Review
5.0 / 5
Excellent customer service! The lock was shipped immediately and was received in 2 days!! (UK to US shipping). Will definitely do business with them again!!
Sacha G. 4/29/2020 at 22h24
Customer Review
5.0 / 5
Great customer service !!
Jennifer D. 4/28/2020 at 17h25
Customer Review
5.0 / 5
As always fast shipping, item as described and nothing is to much trouble to them to help or answer questions not my first order and will not be my last.
Jonathan W. 4/25/2020 at 20h59
Customer Review
5.0 / 5
Very swift delivery, friendly service and good communication. Highly recommendable!
Rob K. 4/25/2020 at 19h55
Customer Review
5.0 / 5
Excellent communications, prompt shipping, well packed, would highly recommend, Five Stars !!
William D. S. 4/20/2020 at 21h32
Customer Review
5.0 / 5
As usual, everything is absolutely perfect with grand-illusions!
MARC G. 4/20/2020 at 15h25
Customer Review
3.3 / 5
At the first day the Vortex dom works beautiful and it was amazing to see, how build spirals like glaxies and so on.
But at the sixth day there was a lot of Airbubbles in the Middle of the dom and im afraid, they will be more and more. I had handle the dom very carefull.
I am very sad because it was not cheap.
Claudia. 4/20/2020 at 08h07
Hi

I am sorry to hear that your Vortex Dome was faulty. You should not get air bubbles inside. We will send you a replacement as soon as new stock arrives.
grand-illusions.com 4/20/2020 at 09h59
Customer Review
5.0 / 5
Buy your puzzles here!
Tom R. 4/19/2020 at 18h31
Customer Review
4.7 / 5
Fantastic experience, as always, when dealing with G.I. spoilt by glitch in the despatch system. To get an email saying 'your package has been despatched - here is the tracking details' (I am paraphrasing that bit) is good. However when the delivery company says 'we are awaiting your package' for 3 days, it looks like someone is not really in the loop. This is clearly a problem to the service dept at G.I. because it tells customers that there is a glitch somewhere, the parcels are not moving.
Netbat. 4/8/2020 at 16h18
The warehouse is shipping items out pretty promptly, so I think the problem was with the tracking at Royal Mail. To be fair, they are operating under a lot of pressure at the moment. I would hope things will improve once the lock down is over and staffing levels are back to normal.
grand-illusions.com 4/8/2020 at 16h37
Customer Review
5.0 / 5
Brilliant service prompt delivery.
Paul G. 4/4/2020 at 22h21
Customer Review
5.0 / 5
Awesome product, excellent packaging, swift shipping and immaculate service.
Very well done guys!
Stuart W. 3/31/2020 at 14h55
Customer Review
5.0 / 5
5/5.
Jan. 3/28/2020 at 18h13
Customer Review
5.0 / 5
Llevo muchos años comprando productos en grand-illusions y el trato, la rapidez y los productos siempre ha sido excelente.
Manolo V. 3/27/2020 at 08h29
Customer Review
5.0 / 5
PERFECT!!!
Daniel M. 3/19/2020 at 22h59
Customer Review
5.0 / 5
Everything as expected. The products are perfect.

Regards,

Igor Keves.
Igor K. 3/19/2020 at 12h18
Customer Review
1.0 / 5
Not delivered yet. UK.
MaRaC. 3/17/2020 at 08h21
Customer Review
5.0 / 5
Certainly a high quality product. Does what it is supposed to do. I didn't check the item's dimension when I was ordering, and it turned out bigger than what I was expecting- which is good!
Emmanuel C. 3/16/2020 at 07h41
Customer Review
5.0 / 5
Good!
Riccardo S. 3/14/2020 at 16h14
Customer Review
5.0 / 5
I am very happy with the items and happy with the prices and the fast shipping.
Diane S. 3/5/2020 at 13h40
Customer Review
5.0 / 5
Perfect transaction! Will buy again!
Simon C. 3/2/2020 at 18h14
Customer Review
5.0 / 5
Superb service!
Michel. 3/1/2020 at 19h32
Customer Review
5.0 / 5
Never had a great service and super quick delivery like that! Just WOW!
Vanessa K. 2/28/2020 at 23h23