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Ratings and Reviews for www.sitandsleep.co.uk

Merchant Ratings
5.0 1
4.8www.sitandsleep.co.uk
 
Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
 
Merchantwww.sitandsleep.co.uk
URLhttps://www.sitandsleep.co.uk
Phone
AddressRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Customer Review
5.0 / 5
Lovely futon. Very comfortable to sit on. Looks good. We paid for the more expensive mattress and it is very comfortable to sleep on. Good value futon compared to other companies. Good customer support. Would recommend.
Louise L. 11/26/2020 at 13h30
Customer Review
5.0 / 5
Good at keeping customer informed, pleasant delivery.
Lisa C. 11/24/2020 at 01h29
Customer Review
5.0 / 5
Friendly, efficient, knowledgable and patient. You really couldn't ask for a better experience when buying a quality sofa online.
Matthew K. 11/16/2020 at 19h51
Customer Review
5.0 / 5
Superb customer service. Email enquiries were answered promptly with a personal touch. Extremely helpful in arranging shipping to the Isle of Man. I would not hesitate to recommend this company to anyone.
Sally M. 11/6/2020 at 17h16
Customer Review
4.0 / 5
Good shopping experience, only place we could find something that met our requirements in size and style. Fast dispatch of samples to help with choice. Item description could have been better in relation to removable cover. Felt a bit let down by delivery time as while it was dispatched within the 10 days the 'delivery partner' then quoted 4 weeks for deliver which is left for you to arrange with them (not difficult though); to be fair they also delivered it quicker than the 4 weeks when asked.
Graham A. 10/31/2020 at 09h36
Customer Review
5.0 / 5
Good company.
Alasdair N. 10/31/2020 at 02h25
Customer Review
5.0 / 5
First time I've used this company - excellent service. Item I ordered was out of stock and the company gave accurate information as to when a delivery was expected and kept me well informed by email of progress. Sofa bed was excellent quality and well worth the wait. Similarly, delivery company, ITD, gave good order tracking information and delivery driver was helpful and pleasant. I'd have no hesitation using Sit and Sleep again.
Chris W. 10/18/2020 at 09h10
Customer Review
5.0 / 5
Lovely to deal with over the phone. Very helpful.
Angie T. 10/16/2020 at 21h35
Customer Review
5.0 / 5
The Futon base and mattress were of very good quality and the customer service excellent and the delivery prompt. It is possible to remove and wash the cover or purchase a separate cover which is an excellent feature. Thank you.
Kerry G. 10/16/2020 at 17h24
Customer Review
5.0 / 5
I would recomend Sit and Sleep. The customer service is excellent - professional and helpful.
I would use this company again.
Charlotte-Catherine R. 10/16/2020 at 15h44
Customer Review
4.3 / 5
Great delivery, packaging fitted up our tricky staircase.
Jennifer S. 10/16/2020 at 15h09
Customer Review
4.7 / 5
Delivery delayed but we were kept informed. Assembly went easily and the futon looks good. Purchased for visitors but with Covid around not yet used.
John P. 10/16/2020 at 15h09
Customer Review
5.0 / 5
Is a really comforatable mattress and is perfect for what I needed.
GRACE W. 10/16/2020 at 15h05
Customer Review
5.0 / 5
Excellent!!!
Graham C. 10/16/2020 at 12h28
Customer Review
4.7 / 5
Love this futon, great service ànd aftercare. Thankyou Andrew and Rob.
Ray G. 10/16/2020 at 12h12
Customer Review
4.7 / 5
Very helpful on the phone, lots of advice, clearly know about their products.
RiMo. 10/16/2020 at 12h08
Customer Review
5.0 / 5
Clear communication, timings as communicated.
Fran. 10/16/2020 at 09h35
Customer Review
5.0 / 5
Very satisfied with all aspects of the transaction.
Good website and ordering process, good telephone and e-mail communications, delivered as promised.
Michael H. 10/16/2020 at 09h29
Customer Review
5.0 / 5
Very pleased with service and goods.
Philip s. 10/16/2020 at 09h08
Customer Review
5.0 / 5
Brilliant service and product for an unusual request for replacement headrest arms. Sit and sleep could not have been more helpful and the customer service was excellent. Very quick delivery. Highly recommend. I first bought futons from sit and sleep eleven years ago and they are still going strong!
Su G. 10/16/2020 at 08h03
Customer Review
5.0 / 5
Excellent customer service, really pleased with the product. Very robust, good quality product. Just what we wanted.
Clear instructions for assembly.
Delivery great - kept us informed of timing and very friendly
Highly recommended

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Peter M. 9/26/2020 at 18h25
Customer Review
4.7 / 5
Super-friendly and very knowledgeable customer service - they really know their stuff.
The support was prompt and very transparent. They agree to make a special shipping arrangement for me, which is normally not done, so I am super grateful for this.
The shipment cost was rather high (i.e. 1/3 of the total cost), but I cannot complain, since it was a special arrangemnet.
THANK YOU, SitAndSleep!
Steffi. 9/23/2020 at 10h31
Customer Review
5.0 / 5
All excellent.
Elaine R. 9/23/2020 at 10h15
Customer Review
5.0 / 5
Good customer service.
Sofa Bed was late in arriving in the UK due to bad weather and Sit and Sleep kept us informed of the situation via e mail.
When the sofa did arrive in the UK they contacted us again giving us a time when it would be delivered.
The sofa was delivered on time and date stated was well wrapped and in perfect condition.
June W. 9/23/2020 at 10h08
Customer Review
3.0 / 5
I was not aware until I received delivery confirmation that the sofa would not be assembled by the delivery team and that the delivery was contracted out.
A month after the Expected date I received my delivery at 6.40 pm in the Evening, infuriating after taking a day off...instructions to assemble require the whole bed to be assembled upside down and then turned over, a struggle with my chronic fatigue and my husbands heart problems, leaving us both struggling for breath and exhausted. .
.
Karen W. 9/23/2020 at 09h53
Customer Review
5.0 / 5
Excellent, stylish product.
Darrell B. 9/23/2020 at 00h12
Customer Review
5.0 / 5
Delivery was made, as scheduled, by a cheerful and helpful IT Distribution driver. The packaging was suitably robust but easy to open. The product is, as described, very good construction and quality. We found the assembly instructions difficult to understand and assimilate but we persevered and completed the assembly with some telephone assistance from Sit & Sleep. They provided excellent service throughout all the phases of our purchase which made for a very positive customer experience.
David B. 9/15/2020 at 18h29
Customer Review
4.7 / 5
Helpful advice and delivery exactly as promised when I ordered.
Philip K. 9/10/2020 at 15h55
Customer Review
5.0 / 5
Very pleased with with quality of the mattress. Perfect for our needs.
Lesley C. 9/5/2020 at 17h04
Customer Review
5.0 / 5
Very good quality product.
Sheila P. 9/3/2020 at 15h25