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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.8Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
4.3 / 5
Due to high demand dispatch was a little slower than usual and also customer service response times.
Overall very happy with the products.
Charles H. 7/13/2020 at 20h14
Customer Review
5.0 / 5
Good packaging and shipping is fast.
John Charles S. 7/13/2020 at 19h30
Customer Review
5.0 / 5
This is my second purchase from this company. Was happy with the first purchase so knew that I wanted to use this company again.
PHILIP D. 7/13/2020 at 13h20
Customer Review
5.0 / 5
Excellent service from Drawerboxes. They contacted me to double check the measurements I had provided which was really helpful as I was a couple of millimeters out. Checking this prior to manufacture has resulted in drawers that fit perfectly. Very well packaged, although a lot of cardboard for recycling there was no plastic used.
The drawers themselves are very sturdy and the soft close is a very smooth action. Definitely worth installing to maximize usable cupboard space.
Jo G. 7/13/2020 at 10h26
Customer Review
5.0 / 5
Great service and delivery time
Made to perfection.
Jonathan W. 7/12/2020 at 10h28
Customer Review
5.0 / 5
Brilliant service and excellent product.
Kings. 7/12/2020 at 10h03
Customer Review
5.0 / 5
Great service even when I changed my order last minute it still arrived on time. Excellent quality product
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Valerie L. 7/10/2020 at 23h03
Customer Review
5.0 / 5
Great product and brilliant customer service. The rails were missing upon opening but were with me the next day excellent service.
Phill J. 7/9/2020 at 22h23
Customer Review
4.3 / 5
Product arrived and fitted the next day, clear instructions very good.
Jerry H. 7/8/2020 at 17h20
Customer Review
5.0 / 5
Excellent product - great service- very well packaged. Will buy again.
Alistair F. 7/7/2020 at 22h39
Customer Review
5.0 / 5
A superb product and a great company to deal with. I needed two drawers to help reconfigure a kitchen cabinet, and all my questions were answered, and the product arrived well packaged using DPD parcels, and all the bits look well made, with very clear instructions. It took me a day to fit (I'm not very DIY) and I am really pleased with the results.
Kevin G. 7/7/2020 at 17h12
Customer Review
5.0 / 5
Ordered in June, arrived within 2 weeks. Love the draws, good and sturdy.
Sam C. 7/7/2020 at 12h38
Customer Review
5.0 / 5
Really good product. Works well and fits well.

Personal notes: I would recommend measuring really well - I measured 2mm too narrow and needed to use card to bulk up behind the runners to make it fit.

The written assembly instructions it were not easy to follow, but the official videos on youtube helped me figure out what I needed to do.

Customer service was amazing - from answering all my questions before ordering up until helping me figure out how to make it fit after my incorrect meas.
Marilu P. 7/7/2020 at 09h28
Customer Review
5.0 / 5
Great service, quality and product.
Matthew P. 7/4/2020 at 19h00
Customer Review
5.0 / 5
Great product, got exactly what we ordered, fitted well...happy customer.
Denise W. 7/4/2020 at 17h10
Customer Review
5.0 / 5
Excellent speedy service. thanks
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Alan H. 7/4/2020 at 13h22
Customer Review
5.0 / 5
Excellent product great support.
Richard. 7/3/2020 at 17h14
Customer Review
5.0 / 5
Ordered a drawer carcass to replace the existing one which had broken. New one fits perfectly.
John D. 7/3/2020 at 12h06
Customer Review
5.0 / 5
Good customer service.
Thomas G. 7/3/2020 at 01h36
Customer Review
5.0 / 5
Great product.
Graham D. 7/2/2020 at 10h43
Customer Review
4.3 / 5
Just the job. Excellent customer service picked up i had made an error in measuring and gave me chance to check again.
David S. 7/1/2020 at 13h22
Customer Review
5.0 / 5
Arrived on time


Excellent quality


Great service.
Pauline H. 6/30/2020 at 14h08
Customer Review
5.0 / 5
Very good product, but that is from the manufacturers, however in this case backed up by great customer service form Drawerboxes. They kept me informed on progress, double checked some measurements that might have been wrong and delivered when promised. Best price I could find on the internet and I would definitely use again.
David Goodwin. 6/28/2020 at 12h33
Customer Review
5.0 / 5
Very happy with the service I received.
Helen R. 6/28/2020 at 09h15
Customer Review
4.7 / 5
I assume perhaps due to lockdown etc it took a week before things started moving with out any indication of where we where or expected delivery dates, once started moving good.
Expected delivery dates would be good.
Kieran K. 6/27/2020 at 10h23
Thanks for the feedback. We have updated the delivery page on our website all the way through lockdown. Unfortunately, due to shortage of staff, our stated target lead time increased to 7 working days, and sometimes we went slightly over this target. We offer our apologies for the times we have gone over our stated target. We do appreciate your business and patience throughout this difficult time.
Drawerboxes.co.uk 6/27/2020 at 18h51
Customer Review
5.0 / 5
These drawer boxes are easy to assemble and install - all the right bits and pieces come with them. Instructions are logical and easy to follow.
This was our second order. We are about to order a third. Going step by step has worked well for us - we can see exactly the combintion of deep and shalloe drawers to suit our kitchen layour.
Richard C. 6/26/2020 at 15h20
Customer Review
5.0 / 5
High quality product and top service all the way through. Thanks to you all.
Adam P. 6/26/2020 at 14h42
Customer Review
5.0 / 5
Wish I could give more stars for the performance from this company. Made to perfection with quality components and exact measurements. It works really well and is a really tough, robust, great looking drawer. The fixing together and install was made simple too with the great online video instructions ( even to a complete novice like me) The customer service was second to none with follow up emails at every stage, fantastic, thankyou drawerboxes. Will be using you again can't recommend enough.
Dale P. 6/24/2020 at 21h31
Thanks for a very uplifting review! The team appreciate the recognition of all their hard work.
Drawerboxes.co.uk 6/24/2020 at 21h39
Customer Review
5.0 / 5
Great service, items perfect..
David L. 6/24/2020 at 14h42
Customer Review
5.0 / 5
Great produce and service. I even put the wrong measurements in so I emailed and the order was corrected, no fuss at all. Wil definitely use them again.
Richard P. 6/24/2020 at 14h41