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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.8Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
4.3 / 5
Arrived and fitted. No problem!
Ross P. 11/24/2020 at 13h43
Customer Review
5.0 / 5
Really good communication and delivered promptly.
Raj L. 11/22/2020 at 14h30
Customer Review
5.0 / 5
Excellent service. Politely advised to review my measurements (Thank you, 4mm is important ) quality product. Highly recommend.
Mark F. 11/21/2020 at 20h25
Customer Review
4.3 / 5
Delivery was a little slower than expected, but otherwise great product.
Geoffrey S. 11/21/2020 at 13h44
Customer Review
5.0 / 5
Fantastic customer service! Received a great advice and help. John saved me from ordering a wrong sizes of drawers and after he reviewed my order everything fits perfectly and matches my egsisting drawers. Thank you! Will recommend to anyone.
Mateusz W. 11/21/2020 at 04h32
Customer Review
4.3 / 5
All fine.
David D. 11/20/2020 at 19h00
Customer Review
5.0 / 5
Arrived on time, well packed, when i contacted Drawerboxes prior to order they were very helpful and explained the detail for the drawers.
Well pleased and will be ordering more Drawers.
John S. 11/20/2020 at 17h49
Customer Review
4.0 / 5
The boxes were well packed, delivered on time and assembled easily. Quality product albeit the connecting corners are plastic. I hope the lady as long as the steel sides. I had huge issues ordering because DIY is unfamiliar territory but could not get to speak to anyone and emails were not always answered.
Elizabeth K. 11/20/2020 at 13h12
Thanks for a great review.
We have recently improved our phone systems, and employed new back office staff. We would like to offer as much assistance as possible in the measuring and ordering process for non DIYers.
Drawerboxes.co.uk 11/20/2020 at 17h00
Customer Review
5.0 / 5
Thank you so much for supplying exactly what I needed, I would like to buy 4 more from you, will I just go through the website or can you take my order? Many Thanks. Abina
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Abina C. 11/20/2020 at 09h16
Thanks for a great review Abina. its best to place follow on order through website if you know what you are looking for.
Drawerboxes.co.uk 11/20/2020 at 16h54
Customer Review
5.0 / 5
Great personal service.
Terry T. 11/17/2020 at 13h50
Customer Review
4.0 / 5
I didn't have to contact customer services. The order process was fine, but took several weeks for my one drawer to be shipped.
Liz G. 11/17/2020 at 09h40
Thanks for the order and review. Apologies re the lead time. Unfortunately they are made strictly in date order, so small orders take as long as large ones. We are experiencing high demand, and are gradually increasing staff within health and safety guidelines. Your drawer has a lifetime warranty.
Drawerboxes.co.uk 11/17/2020 at 15h36
Customer Review
5.0 / 5
Well packed and a perfect fit for a non standard unit.
S. LL. 11/17/2020 at 09h10
Customer Review
5.0 / 5
Really nice gliding system, much better than the original one I replaced, which had fallen apart. Better materials and design. Can take a long time to assemble only because you want to measure it a gazillions times to ensure precision. But can be adjusted afterwards anyway.
Jon C. 11/17/2020 at 00h11
Customer Review
5.0 / 5
Very, very happy with this product and the service I received. Thank you!
CE. 11/15/2020 at 19h58
Customer Review
5.0 / 5
Good quality drawer. Good clear instructions, better than other manufacturer I used instructions. Would have liked to have found Drawerboxes ltd earlier.
Would have liked on an update on the progress of the order, rather than having to call to see whether they were ready.
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Max B. 11/13/2020 at 10h27
Customer Review
5.0 / 5
Would definitely buy from again.
Lynn A. 11/13/2020 at 10h20
Customer Review
5.0 / 5
No problems with the order. Kept up to date and arrived when expected.
Duncan. 11/11/2020 at 10h27
Customer Review
4.7 / 5
Great service. Delivered as per agreed dates. Product is easy to assemble and great quality.
Chris G. 11/10/2020 at 20h08
Customer Review
5.0 / 5
Fabulous products and great service!!! Highly recommend and will be back for more!!
Alison W. 11/10/2020 at 14h29
Customer Review
4.7 / 5
The team were really helpful with my measurement query
Only one problem in that I had to ring to find out where my order was as the web site said it would be 8 days and it wasn’t updated to reflect the delay. Sharon in the office was really helpful (thank you). Product was just what we ordered and the written instructions were easy to understand. Will definitely use Drawerbox again and recommend to others.
Helen B. 11/9/2020 at 19h37
Customer Review
5.0 / 5
Good quality,good fit. Had to wait a bit but understandable in current situation.overall very pleased.
Roy G. 11/9/2020 at 19h11
Customer Review
5.0 / 5
Fantastic products. Very well made and robust without being industrial. Look very smart in my cupboard.
Kitters. 11/9/2020 at 18h43
Customer Review
5.0 / 5
Prompt delivery, excellent packaging, marvellous fit.
J J. 11/9/2020 at 16h34
Customer Review
5.0 / 5
We were kept informed on the progress of the construction and dispatch of the drawers we ordered. They are extremely durable, and much better quality than the drawers they were bought to replace.
Edward C. 11/8/2020 at 15h12
Customer Review
5.0 / 5
Great service from the team, great explanations of the products on their YouTube videos enabling accurate purchasing of the items.
Checked our unusual combination of sizes with us prior to assembly to avoid mistakes, shows dedication to supplying quality products.
Items arrived well packed and protected and missing item was shipped very swiftly. would definitely recommend.
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Michael. 11/7/2020 at 14h53
Customer Review
4.0 / 5
Excellent value and quality kit. Let down by poor packaging of the heavy items. Rest was well packed.
William S. 11/6/2020 at 21h04
Customer Review
4.0 / 5
Never give 5. 4 is satisfied.
Margaret P. 11/6/2020 at 18h54
Customer Review
5.0 / 5
Excellent service, perfect fitment and very well packed. There is no need to look for any alternatives. Thanks DrawerBox!
P. S. 11/6/2020 at 12h54
Customer Review
4.7 / 5
Everything was just fine. Lead time was about ten days (hence 4 stars) but they make to order so not bad for a bespoke product. For Customer Service, I would give six stars if I could: I asked for printed instructions to be included which did not happen, but when I called to ask for them, they were in my Inbox in 15 minutes.
Robert B. 11/6/2020 at 10h19
Customer Review
5.0 / 5
Prompt, efficient and friendly service - full marks all round !
Liz K. 11/6/2020 at 08h41