Ratings and Reviews for Drawerboxes.co.uk

Excellent product. The parts came incredibly well packaged, so there was no danger of damage.

The instructions - both the printed version and the videos were excellent.

The drawer itself is very good and should outlast the rest of the unit. The quality of the fixing plates is far better than the original ones, that snapped off. Hence the requirement for a replacement drawer.

I would have no qualms getting another product if and when I have to replace another drawer.

Just installed as a DIY job. Took my time, watched videos and read instructions. Takes a good couple of hours as a novice, but really happy with the result!

Really good product and excellent customer service. Thank you, will definitely come back to you if we need any further kitchen drawers.

Excellent all round. Great product and was very impressed with the customer service as I entered non-standard sizes for drawers as have a custom sized cupboard I wanted their drawers for. These were double checked by the team at Drawerboxes before they started manufacturing to ensure I hadn't made a mistake.

Fitted perfectly. I would recommend the product to anyone that.

Excellent all round. Drawers are good and solid, and easy to assemble. Speedy response from customer service regarding some missing screws. Thoroughly recommended.

Great service - and quality product. took the time to check measurements (as non-standard size needed) and delivered promptly. Detailed instructions provided.

Fantastic experience from start to finish, thank you.
Dean.

Clear instructions and a well engineered product that's easy to install by following the clear instructions. Special thanks to the sales team who called me to question my (wrong) measurements saving me the expense and wasted time of an incorrect order.

Great quality boxes with easy to follow instructions.
The team were really helpful with the measurements and the drawers are a perfect fit!

Very satisfied with the order I placed but wish different size boxes were separated and labelled but got there in the end 👍

Delivery time was quite lengthy at over a week but that was indicated before I ordered so no problem.

Draw components were very well packaged and sensibly divided into 3 parcels, all delivered at the same time. No damage at all.

Communication regarding the stages of processing / delivery were well communicated.

Printed instructions were horrifically low resolution to the extend they were a hinderance rather than a help.

Perfect fit, really useful video instructions on the website.

Once I had sorted out correct sizing, helped by the team, everything was very straightforward.
Hardest bits were making suitable carcass within a bigger discontinued Habitat kitchen unit to mount the drawers.
Fitting drawers once had a square frame was no problem, an old unit nicely repurposed, in a very cost effective way.

Very good quality drawer. Customer service was excellent as they queried the measurement I sent them thankfully.

Great service and a great product, well packaged and prompt. We have a small kitchen and after a rearrangement to fit a dishwasher we needed extra drawers. Found the Drawerboxes web site and problem solved.

Good quality.

Hi,
I’m really pleased with my new drawers. The only thing that could be improved is to supply a couple of L brackets to secure the back upstand to the base.Smaller width drawers would be fine without,but I had 1000mm drawers and definitely needed support.
Great product though.

Excellent all round.

Excellent well made product.

The order was exceptionally well packaged and arrived when expected

On initial order Paul came back to me to query one of the sizes I'd given, obviously from there kitchen unit knowledge, Paul realized something wasn't quite adding up.
I'm so glad he did as I had made a mistake and I was able to correct the order before manufacture, avoiding any embarrassment and further cost on my part putting it right.

Great company and product.

Thanks.

Great product — install was more challenging than I expected for a competent DIYer (partly down to the site). Two improvements: 1. An option to order runner holes pre-drilled for certain (Swedish) manufacturers. 2. An option for one or two of the drawers in the set to be made at full width where hinges were not going to hinder the operation of the drawers — the packers to navigate the hinges were much deeper than I expected - If I’d understood this before, I would have made a custom request.

Great service, plenty of options to help with fitment and competitive pricing.
Definitely didn’t assume my cupboard was standard fitment and so remeasured before fitting rails, etc. Glad I did, as all spacing and tolerances were different to a regular 600mm cabinet.

Quality items, easy to construct and fit. This is a repeat order from Drawerboxes in our kitchen fit-out, and work very well in converting shelf kitchen units to drawers. Highly recommend.

Very good service, fitted to spec and good delivery
Thank you.

Good service with prompt response on phone.

It took a little longer than I had hoped to receive the order but the drawers are bespoke so perfectly understandable.

5 stars across the board. Excellent product, Great customer experience.