Err

Ratings and Reviews for distinctlybritish.com

Merchant Ratings
5.0 1
4.4
 
 
URLhttps://www.distinctlybritish.com
Customer Review
4.3 / 5
Distinctly British dealt with my request for a refund with incredible speed and courtesy. The product was (in my opinion) not fit for purpose and inadequately made. I received proper, decent service which sadly is not always the case nowadays. A person from Distinctly British took responsibility for my request for a refund and kept me informed during the process.
David s. 3/21/2021 at 16h27
Customer Review
3.0 / 5
Excellent product purchased but poor customer service. Had to keep on chasing for progress with my order & only just received in time. Lack of contact was very concerning. Even the courier company delayed the process. Need much better communication with your customers to match the quality of the merchandise.
Chris G. 2/22/2021 at 12h51
Customer Review
5.0 / 5
Super service.
Robin G. 2/21/2021 at 01h12
Customer Review
5.0 / 5
I purchased these items as a birthday gift and I'm sure the recipient will be delighted with them. The Coronation Crown set is extremely detailed and will make a wonderful display piece.
Michael W. 2/2/2021 at 11h32
Customer Review
5.0 / 5
Another happy purchase from Distinctly British to add to my collection.
Phil B. 1/22/2021 at 16h42
Thank you for your review, Mr Phil B.
We are very glad to hear you are enjoying your purchase and would be delighted to help you with any future additions to your collection.

Sincerely,
Distinctly British.
distinctlybritish.com 2/8/2021 at 11h44
Customer Review
5.0 / 5
Prompt delivery, and the item is of excellent waulity.
Robin E. 1/13/2021 at 10h15
Customer Review
2.0 / 5
With the present situation I can understand the almost one month delivery time on our order. When we finally received the order the hat looks nothing like the one we ordered. The colors look tired and old, nothing like the bright and vived colors of the hat the young lady in the picture is wearing. Our grandaughter will be attending college in England next fall and we thought she would love this hat for Christmas. Now we're not sure she will even wear it.
Really very disappointed.
Barry D. 12/28/2020 at 18h03
I am so sorry that you are disappointed with your purchase.

We have been closed for the Christmas break and your comments have been sent directly to our supplier for their response and I will get back to you the moment I hear from them regarding this.
distinctlybritish.com 1/4/2021 at 13h41
Customer Review
5.0 / 5
Easy to navigate website, with clear instructions. Great range of quality products.
Found the perfect thank you gift.
Really efficient service and delivery.
Highly recommended.
Sylvia K. 12/20/2020 at 10h34
Customer Review
1.0 / 5
It has been a month and I have yet to receive my order.
George C. 9/21/2020 at 16h07
Customer Review
4.3 / 5
Arrived on time no problems.
Colin C. 8/26/2020 at 09h01
Customer Review
5.0 / 5
Fast dispatch and delivery. Great service.
Sean J. 8/22/2020 at 00h12
Customer Review
5.0 / 5
Fantastic service!
Jill C. 8/20/2020 at 06h38
Customer Review
4.7 / 5
Looking forward to using Shooting Stick!
Robert M. 8/4/2020 at 14h31
Customer Review
5.0 / 5
Ordering online very convenient, quickly received order. Shipping well wrapped.
Would purchase from your store again in the future.
Kathleen O. 7/31/2020 at 07h00
Customer Review
3.3 / 5
Product itself was excellent, but there was no information or expectations set regarding delivery.
When ordered the expected delivery given was 10 days, in reality delivery took 6 weeks, with no updates on when I could expect my delivery. even when I made contact to ask for an update, the information supplied was sparse and non-committal.

I appreciate the product was made to order, but there should still be timescales provided for delivery.
Dougie L. 7/29/2020 at 13h40
Customer Review
1.0 / 5
Have not received my order.

Please contact me again once it has arrived.
F P. 7/17/2020 at 17h07
Customer Review
5.0 / 5
Beautiful clock.
Steven g. 7/11/2020 at 13h52
Customer Review
5.0 / 5
Very beautiful, planning on purchasing some more in future.
O. 7/11/2020 at 10h58
Customer Review
5.0 / 5
Very nice Model of Bath‘s no 1 Tourist attraction! Visited many times and now have this beautiful replica. Thank you very much for this bargain!
Jochen S. 7/11/2020 at 04h14
Customer Review
5.0 / 5
Excellent service, and fast shipping. item was carefully packed and arrived in perfect shape.
William B. 7/4/2020 at 07h27
Customer Review
5.0 / 5
Packing and shipping excellent.
J E. 6/10/2020 at 10h22
Customer Review
5.0 / 5
First class service from beginning to end.
I wouldn’t hesitate to recommend this Company,. 6/4/2020 at 07h55
Customer Review
5.0 / 5
Prompt and well packaged.
Robin G. 5/29/2020 at 09h00
Customer Review
5.0 / 5
Quality great looking product!
Elaine S. 5/17/2020 at 21h27
Customer Review
5.0 / 5
My order of 21/4/20 (29335933) has not arrived as of 14/5/20.

I called Distinctly, and they were very helpful in tracking and re-sending the item.

.
Stephen H. 5/15/2020 at 13h42
Customer Review
4.7 / 5
Beautiful files; so much so that I can now have my work papers easily available in our drawing room bookshelf. The only problem is that in one of the files, the rings do not close properly, which means that the papers fall out when I pull out the file.
Catherine M. 5/14/2020 at 13h50
Customer Review
5.0 / 5
The company and delivery man have been fantastic. They couldn’t have been more helpful.
Kathryn H. 5/12/2020 at 09h04
Customer Review
1.0 / 5
Have not received order as yet. Very poor service.
S J. 4/22/2020 at 10h15
Customer Review
5.0 / 5
Excellent finish .
Richard C. 4/1/2020 at 00h58
Customer Review
5.0 / 5
Amazingly quick delivery.
Caroline D. 3/28/2020 at 09h34