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Ratings and Reviews for mypetwarehouse.co.uk

Merchant Ratings
5.0 1
4.9mypetwarehouse.co.uk
 
 
Merchantmypetwarehouse.co.uk
URLhttps://www.mypetwarehouse.co.uk
Phone
Addressmypetwarehouse.co.uk LIMITED
38 Newtown Road,
Malvern,
Worcestershire,
WR14 1NZ
Customer Review
5.0 / 5
Good.
Jon M. 6/17/2019 at 19h54
Customer Review
5.0 / 5
Placing the repeat order was easy and, as with previous orders, the items purchased arrived quickly and in good order.
Paul C. 6/17/2019 at 13h12
Customer Review
5.0 / 5
Excellent service. Good, competitive price. Prompt delivery.
Would definitely recommend.
Glynda h. 6/17/2019 at 09h01
Customer Review
4.0 / 5
Good price. Unfortunately wasn’t delivered on the day - was supposed to be left in a “safe place” but the delivery driver for DPD ignoredthe instructions and didn’t bother delivering the item. It was eventually delivered the next day after a lot of hassle!
Jacqueline K. 6/15/2019 at 09h44
Hello Jacqueline,

Thank you for taking the time to provide feedback. We're sorry to hear about the issue you suffered with DPD regarding not leaving your parcel in the safe place as requested. I will get this looked into with DPD to see why the driver didn't follow the instructions. Normally, if contacted on the day, we can arrange for driver to redeliver the parcel the exact same day and ensure that it is left in the requested safe place.

Apologies again, mypetwarehouse.co.uk.
mypetwarehouse.co.uk 6/17/2019 at 21h46
Customer Review
5.0 / 5
I couldn’t be happier. Great selection, best price I found, fast delivery and a slight problem with the delivery addressed immediately with no issues. I will definitely come back.
Ornit B. 6/14/2019 at 21h12
Customer Review
5.0 / 5
Excellent service and speedy delivery, will use again.
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Donna M. 6/12/2019 at 16h44
Customer Review
5.0 / 5
Brilliant.
Carol P. 6/12/2019 at 16h01
Customer Review
5.0 / 5
Ordered Friday afternoon and delivered the next day what more do you need to say brilliant service and great communication about order and delivery.
Peter M. 6/12/2019 at 12h23
Customer Review
5.0 / 5
Order arrived the day after order put in. The price is excellent and postage free. Recommend my pet warehouse.
Greta G. 6/11/2019 at 21h11
Customer Review
5.0 / 5
Fast efficient service - great products.
Michelle R. 6/9/2019 at 16h38
Customer Review
5.0 / 5
Very happy with service and price. Will use again.
Debra C. 6/9/2019 at 12h30
Customer Review
5.0 / 5
First class service, very happy customer.
Shirley S. 6/8/2019 at 21h18
Customer Review
5.0 / 5
FANTASTIC SERVICE WILL DEFINITELY USE AGAIN
THANKS XX.
Joanna W. 6/8/2019 at 18h09
Customer Review
5.0 / 5
Quick delivery.
Steph S. 6/7/2019 at 20h35
Customer Review
4.7 / 5
Ordered a 15kg bag of Eden Dog food. Arrived promptly, package well and at a good price. Will order again.
Mahesh H. 6/4/2019 at 23h07
Customer Review
5.0 / 5
Excellent all round. Order arrived very quickly, and well packaged.
Andrew M. 6/3/2019 at 20h56
Customer Review
5.0 / 5
All good!
Federico F. 6/3/2019 at 20h55
Customer Review
5.0 / 5
Good service,fast delivery.
Craig s. 6/3/2019 at 07h49
Customer Review
5.0 / 5
Super Service
Super Prices
So nice to find with reliable products.
Peter W. 6/2/2019 at 07h04
Customer Review
5.0 / 5
Excellent service. Ordered one day arrived the next. Would recommend. Will definitely be a regular customer.
Shirley S. 6/1/2019 at 22h49
Customer Review
5.0 / 5
Very good site offering products at reasonable prices. Good customer service too. Choose the wrong kibble but they changed without any problems.
Steen J. 6/1/2019 at 21h59
Customer Review
5.0 / 5
Perfect.
J w R. 6/1/2019 at 18h43
Customer Review
5.0 / 5
Best price I've found for my dog food, customer service is great. On my first prefer I forgot to select the smaller size kibble, with just one email my mistake was corrected and my food arrived on time.
Katie D. 6/1/2019 at 17h16
Customer Review
5.0 / 5
Fabulous as always, delivered next working day and better prices than anywhere else.
You know your onto a good company when you’ve never had to call customer services.
Janis L. 6/1/2019 at 16h21
Customer Review
1.0 / 5
Would give it no stars if I could. The Eden semi moist dog food made my dog puke and have very bad stools. Need to change him back to old dog food. Constantly calling customer service and no one picks up. Won't issue me a refund as I can't even get to anyone. Very bad service, bad products I highly do NOT recommend using this supplier.
L. 5/30/2019 at 10h18
Customer Review
5.0 / 5
Excellent service
.
Danella j. 5/28/2019 at 22h58
Customer Review
5.0 / 5
Very happy with the speed of delivery of the dog food I ordered and it was well packaged.
Andre V. 5/28/2019 at 00h03
Customer Review
5.0 / 5
Excellent customer service on my first order with mypetwarehouse.co.uk and the dog food was received in less than 24 hours of placing my order. I needed to receive the dog food very quickly and could not have asked for anymore. I highly recommend this company as they clearly understand what excellent customer service lookslike. May their business be blessed with the success it truly deserves.
Garry G. 5/27/2019 at 22h58
Customer Review
5.0 / 5
I’m also abit funny about ordering off websites I’ve never used, but this was amazing service! Free delivery which was brilliant, and it came next day on a Saturday! Which I was not expecting which was great!! 100% will be using this website going forward. I am also looking forward to how the loyalty points will work.
Leigh A. 5/27/2019 at 20h45
Customer Review
5.0 / 5
Excellent price and service, will certainly use again.
Christine A. 5/27/2019 at 18h57