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Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Merchant Ratings
5.0 1
5.0Jamieson & Smith (Shetland Wool Brokers LTD)
2407 reviews
  
 
MerchantJamieson & Smith (Shetland Wool Brokers LTD)
URLhttps://www.shetlandwoolbrokers.co.uk
Phone
Address90 North Road
Lerwick
Shetland
ZE1 0PQ
Customer Review
5.0 / 5
Excellent, very fast delivery and customer service brilliant when I had questions about which wool to order.
Heather. 2/17/2025 at 09h57
Customer Review
5.0 / 5
Speedy delivery and well packaged.
good ,quality item as described.
very happy with item and service.
will use seller again.
thank you.
Hugh. 2/16/2025 at 20h47
Customer Review
5.0 / 5
Beautiful yarn.
Katrine H. 2/15/2025 at 10h10
Customer Review
5.0 / 5
Great wool and exceptional shipping!
Eileen l. 2/15/2025 at 01h15
Customer Review
5.0 / 5
Ordered and delivered by return.
Winifred L J. 2/14/2025 at 17h31
Customer Review
5.0 / 5
Very Satisfied.
Ann Christin S. 2/14/2025 at 00h09
Customer Review
5.0 / 5
Wonderful service, products, and experience, thank you.
Leslie d. 2/13/2025 at 22h08
Customer Review
5.0 / 5

Always a pleasure to order from this company. Shipping is quick and I have always received prompt responses to my e-mails.
John M. 2/13/2025 at 17h35
Customer Review
5.0 / 5
This has been my second order and again I´m verry happy with your service and the quality of your yarn.
Margarete C. 2/13/2025 at 16h26
Customer Review
5.0 / 5
Great customer service! My kit arrived quickly, safely packed and in perfect condition.
Linda B. 2/13/2025 at 01h16
Customer Review
4.7 / 5
The item was delivered but when I don't know as it was left in the garden and I eventually found it 6 days after your notice of shopping and soaking wet. But the plastic wrap saved it
Whoever delivered the package left no message to let me know so very unsatisfactory service on their part.
Lesley N. 2/12/2025 at 23h00
Thank you for your feedback, when an order is dispatched you get an email with a tracking number attached. Your order was posted on 20/1 and delivered on 22/1 - the tracking describes it as being delivered to your designated safeplace, if this is not suitable for you, you would need to look into changing it. Thanks.
Jamieson & Smith (Shetland Wool Brokers LTD) 2/14/2025 at 16h00
Customer Review
5.0 / 5
Books arrived well packed and in good condition.
Lilian G. 2/11/2025 at 19h37
Customer Review
5.0 / 5
Excellent. Always satisfied. Thank you.
Mayumi s. 2/10/2025 at 07h06
Customer Review
5.0 / 5
Fab colour and quality.
.
Chris J. 2/9/2025 at 22h17
Customer Review
5.0 / 5
As usual excellent service for small orders as well as larger ones. Love Shetland jumper weight which I prefer to Spindrift.
Julie G. 2/9/2025 at 16h28
Customer Review
5.0 / 5
Very easy to order, well-packaged, and quickly received.
Great service.
Sue R. 2/9/2025 at 11h01
Customer Review
5.0 / 5
Brilliant pattern. Excellent wool. Delivery was fast. Package was well wrapped. Really impressed.
Helen D. 2/9/2025 at 00h19
Customer Review
5.0 / 5
Very efficient service.
Catriona K. 2/8/2025 at 18h14
Customer Review
5.0 / 5
I only have one problem, the plastic bag wrapping. A paper or cardboard envelope please. Otherwise all good.
Catherine P. 2/7/2025 at 09h41
Thank you for the feedback, we use recycled plastic bags and all our internal plastic bags are reused from our yarn production. Unfortunately mail from/to Shetland sits outside in the Royal Mail Depot in Glasgow and many parcels are damaged when packed in paper - this is what we have been told by our postie.
Jamieson & Smith (Shetland Wool Brokers LTD) 2/7/2025 at 10h17
Customer Review
5.0 / 5
Easy to order on website. First class prompt service.
Kathrine S. 2/6/2025 at 22h57
Customer Review
5.0 / 5
Excellent
.
Mary C. 2/6/2025 at 19h31
Customer Review
5.0 / 5
Brilliant product, prompt and efficient service.
Suzanne G. 2/4/2025 at 12h04
Customer Review
5.0 / 5
Lovely pattern and prompt delivery.
Janice B. 2/3/2025 at 22h32
Customer Review
5.0 / 5
The color card with all the shades for J&S 2-ply jumper weight yarn arrived. It is beautiful to behold on its own and will make color selection for future knitting projects so much easier. The speed of delivery to my house in Maine, USA was appropriate for overseas mail.

So happy to have these color cards!
Carol A. 2/3/2025 at 13h09
Customer Review
5.0 / 5
Excellent service, as usual.
Vicki H. 2/3/2025 at 12h14
Customer Review
5.0 / 5
My order all arrived swiftly even in the week of a large storm.
Bridget C. 2/3/2025 at 08h03
Customer Review
5.0 / 5
Package arrived quickly and well protected.
Vicky g. 2/2/2025 at 07h25
Customer Review
5.0 / 5
First class service ,starting from very quickly delivery(even with a red warning storm!),to first class products. Wool is beautiful.
Vicky g. 2/2/2025 at 07h23
Customer Review
5.0 / 5
My sample swatches have a lovely hand. Worked on 3.25 & 3.5mm needles. Gauge worked out to 7.5 - 8.0 sts/inch. I'm looking forward to designing the next Fair Isle sweater. J&S always pleases, never disappoints.
L A K. 2/1/2025 at 15h07
Customer Review
5.0 / 5
Fast delivery, yarn as expected.
Anne C. 2/1/2025 at 09h22
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