Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)
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Merchant Ratings
5.0
1
5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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I did not expect the wool to arrive so quickly. The item was just what I wanted. Information about product and shipping was sent promptly.
Mary N. 1/27/2023 at 02h55
I have not heard yet if my cardigan has been shipped. I have read that Royal mail has begun to ship to the US again. I would like to know at least if my order has left the building!
Patricia K. 1/27/2023 at 01h29
Thank you for your feedback, i have sent you an email. As of today 27th January we are still not allowed to post using the Tracked delivery service that we use, we have had a banner on the homepage explaining we cannot post international orders since this happened on the 13th of January and posted about it on all our social media on the 16th and 23rd of January. We are sorry we havent been able to dispatch yours and many others orders due to this unprecedented situation.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/27/2023 at 11h50
Love this wool.
Susan T. 1/26/2023 at 23h45
Excellent speedy delivery, great colour and a quality product as always.
Jo P. 1/26/2023 at 11h47
Will definitely use again, first class.
Gordon M. 1/26/2023 at 11h23
Bought two contrasting shades to knit a jumper from this years Shetland Wool Week Annual. A challenging pattern - far more complex than I have done before, but the quality of the wool made the task much easier. I think this is because its a stable, non stretchy wool with a slight wireness to it, so when holding more than one strand against your forefingers, it doesn't slip and make your stitches too loose. What could have been an abandoned project has in fact been fun to make.
Sally. 1/26/2023 at 10h05
All excellent.
Lorraine H. 1/26/2023 at 05h26
I think patterns should be download
I was surprised by the price if shipping for papers.
Marie-Jose C. 1/26/2023 at 02h26
Thank you for the feedback, we have text on the top page for the patterns that a number of patterns are available as downloads via our ravelry and payhip pages. Many patterns we have are not ours but can also be purchased directly from the designer. The p&p is displayed before payment so if you have placed the order we take the understanding you have seen and accepted the charge.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/27/2023 at 11h41
Lovely yarn.
Emma G. 1/26/2023 at 01h14
Order arrived promptly and in good order Royal Mail which I prefer haven't used the wool yet but it looks and feels lovely xx.
Ivy m. 1/24/2023 at 12h34
Always a brilliant service. Thrilled receiving my gorgeous wool and in such speedy time. Totally recommend shopping direct with Jamieson and Smith. Thank you.
Jacqueline G. 1/24/2023 at 09h34
Lovely wool.
Samantha P. 1/23/2023 at 19h37
Very happy with the ease of ordering and the speed of delivery.
Kelly K. 1/22/2023 at 21h18
Very speedy delivery. Wool is gorgeous. Very happy to find that yarn is wound into balls and not left in hanks so could start knitting straight away.
Elisabeth A. 1/22/2023 at 20h07
Excellent website and easy to place an order online.
Very swift dispatch and delivery.
I was very impressed with my shopping experience and I will order again in the future.
Thank you.
Lucy J. 1/22/2023 at 10h48
Helpful advice on the quantity to order, quick delivery, and excellent yarn.
BH. 1/21/2023 at 18h37
Usual excellent service.
First time using Croft and I am very pleased with it.
Thank you.
Catherine R. 1/21/2023 at 16h16
Excellent service and woollen products.
Russell P. 1/21/2023 at 10h00
I ordered online. It was quick and easy. I didn’t need to use customer service.
Claire S. 1/21/2023 at 08h53
Friendly and quick service! Thank you very much :).
Tereza M. 1/20/2023 at 13h05
Love the tam. Beautiful colours, vibrant and much admired.
Helena N. 1/20/2023 at 12h54
Fantastic service - arrived in New Zealand quicker than the same J&S wool I ordered from an Australian yarn store even despite Royal Mail strikes. Would definitely recommend for people who do not have a local yarn store selling this wool.
Carmen L. 1/19/2023 at 23h12
Excellent quick service.
Wendy B. 1/19/2023 at 21h24
As always, excellent patterns and wool and exemplary customer service. Many thanks !!
Jenny R. 1/19/2023 at 17h10
Super prompt response and quick delivery.
Chunky yarn knitted up for Icelandic style yoked cardigan and delighted with result.
Still to start hat but great colours.
M F. 1/19/2023 at 12h37
A prompt response and delivery, depsite potential postal delays!
Vincent W. 1/19/2023 at 11h29
Prompt friendly service. Orignially the wrong pattern was sent, but was corrected by return of post! Mistakes happen, and I would not downgrade the rating as the resolution was quick and efficient. The pattern looks lovely and I cant wait to get started on it. Would use this company again.
Catherine B. 1/19/2023 at 11h04
Gorgeous wool. I knit nearly all of my jumpers in J&S jumper weight wool. It’s lasts for years and is so cozy.
Marietta S. 1/19/2023 at 08h55
Excellent service, order arrived very quickly.
Looking forward to ordering more once this is knitted up.
Barbara G. 1/19/2023 at 01h25
Friendly and all round lovely shopping experience. Yarn colours are beautiful and exactly as seen. It will take me a while but I’ll definitely order again.
K D. 1/19/2023 at 00h28
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