Ratings and Reviews for Plumb2u

Terrible customer service. Order was a month late with no notifications from plumb2U
I left numerous messages but not 1 call back to update me on the late delivery.
I only got an update from the Manufacturer Joule after I contacted them directly, who to be fair where pretty good.

Prompt delivery of goods.

When ordering on a Friday delivery stated due following Monday, arrived Wednesday afternoon. Needed it Monday for a tenant.

Great price and excellent delivery time. Will buy from these guys again.

Ordered a water softener online, account and delivery date confirmed for order and card charged. Plumber booked in to install and then advised there was none in stock, even though we had been given a delivery date and would be at least 10 days before they had more. Monies returned but not a company I would use again.

The power shower was despatched to me very quickly, which was for my daughter. I thought I was getting.a 1500 but I actually received a1000 model. It’s all up and working for her, but although pipes were in the same position, power cable and fixing holes were not. Still, she’s happy enough which is a bonus. Should have returned it for the correct type but she wanted it done quickly.

Self pick up. There is notice when item is available for pick up. Pickup location has parking. Product is the cheapest we can find.

Easy site to navigate, select item and pay with quick delivery.

Excellent buy and fast delivery.

Excellent.

Comparatively priced, quick delivery. Easily installed, and very quiet.

Great item, exactly as advertised and shipped fast. Thank you.

Good company to deal with fast delivery.

Very fast delivery, arrived even earlier than stated.
Easy to use online ordering.

Helpful staff and had the correct variation of the item in stock.

Easy to order didn’t arrive on the Saturday as I requested and paid extra for, but arrived couple days later with a refund for my Saturday delivery, a very helpful gentleman sorted out my refund.

Great products, advice and after service.

Ordered easily and arrived on time. Couldn’t really ask for more.

Delivery was quick. Very happy customer!

Pay for next day came 4 day later.

EXCELLENT SERVICE AS PER USUAL.

EXCELLENT SERVICE AS PER USUAL.

EXCELLENT SERVICE AS PER USUAL.

Received an email after placing an order advising me that my order has been dispatched, then another email 2 days later saying the item was out of stock!

Was advised that the items would be ordered from the supplier and to expect delivery in ~ 7 days. It was only when I chased the order that I was told there would be a further delay!

Awful customer service, would not buy from again.

Item went missing with the courier but was tracked down as soon as I raised the issue. Arrived next day (Sunday). Impressed with the back up.

I would just like to say that I have been using this company for over a year now they always have in stock what I need, and sometimes especially on macerators can save up words of £200 (stewfix side-by-side) always the cheapest online, and they seem to have everything I ever ask for in stock.. never taken any longer than two days to get to me either. So good on you guys. Cannot comment about customer service just yet but as for range of stock and getting product to me quickly cannot be faulted.

What can I say? Good price, dispatched and delivered quickly. Perfect!

Quick delivery, good value, thoroughly recommend.

Great service, great price with speedy delivery.

I have routinely used Sanilo Descaler in our Saniflo macerator and the reason that I chose PLUMB 2U was because of the price and the delivery date that they offered.