Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Always excellent yarn and arrived much quicker than expected.

I needed more of colours I already had some but had changed the order I was using them in a cardigan. Hopefully I can now finish it before Wool Week!

Excellent service as always.

Always prompt service and excellent quality.

Very pleased with fast process of order and subsequent delivery .
Kept up to date with all aspects of above.
Harriet’s Hat Kit was well packaged and pattern robustly printed. Thanks.

Website was easy to negotiate, products are excellent and customer service was tip-top.
Quick delivery too - all in all, a very satisfying shopping experience.

I can’t wait to cast on! A bucket list knit with bucket list wool! Thank you.

Outstanding.

Great customer service , beautiful yarn.

Fantastic service.

My order for knitting needles was dealt with promptly. They arrived within a few days and were excellently packed. I visited your lovely shop several years ago and remember with nostalgia how friendly and helpful your staff were.

Excellent service and quality, as always. The 4 star rating for merchandise is only because there is no purple colour in this yarn.

I have never knitted Fair Isle before. This project is to occupy my hands and head as I have become ill in the last year and spend alot of time in bed. So far I am still doing the patch. It is fiddly &slow but looks amazing and it is so motivating to see the pattern emerging. Very rewarding for the hard work. The you tube video clips have been so useful as I am a beginner & need all the tips I can get.

Great fleece. Have purchsed before. Just what i wanted.

Very happy with my order. Good quality yarn delivered speedily and efficiently. Will certainly use again.

Package arrived very promptly.

Everything as expected. Sure easy to find although I have a friend from Orkney who recommended Jamieson &Smith.

Prompt delivery as always. Great communication and easy to use website
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Excellent wool, beautiful colours- I’m really enjoying knitting with it and will definitely order more.

Only 4* for customer service as when I rang to enquire about fair isle hat patterns for children I was dismissed rather abruptly. I would like to knit intricate hats for young relatives and would like some smaller sizings.

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Very satisfied with my order. The website was easy to follow and clearly explained.I have not yet stiarted knitting with the yarn but it feels lovely.

Great wool to work with, and once it's knitted up, it's very soft and comfy.

Super-prompt attention to the order & dispatch. Product exactly as advertised & very well packaged. - reinforced with card so the pattern wouldn't crease & bend.
Excellent quality if laceweight yarn.

Lovely website, easy to browse and place order.

As always the service and quality of product is excellent.

Delighted with the wool. I have some undyed creamy chunky wool that is not enough for a jumper. So this was just what I was looking for. It will be nice and cozy.

Very happy with yarn pattern and delivery too. All great !! Cannot wait to start this lively project.
Thank you.

Impressive quick delivery and excellent service- I’m looking forward to knitting the jumper - the wool feels beautiful.

Excellent Service! I liked the updates regarding progress on the order.

Great yarn. I love it!

Great service and excellent communication.