Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

The beautiful wool arrived very quickly enabling me to continue knitting my jumper.

Excellent product, excellent price, excellent service.

Very happy with beautiful yarns, perfect for my project. Great customer service, shipping time, keeping me informed of where my package was on its way to the US. Will definitely purchase more yarn, like I need it LOL!

Quick efficient delivery. Good price.

Very satisfied.

Delivery very prompt. They have such a great range of colours.

Very good communication throughout the ordering and delivery process. Lovely colours.

Slighly difficult to navigate web site, otherwise excellent service.

Great service. Efficient and friendly.

Easy ordering, fast delivery. Looking forward to knitting this pattern.

Fast and efficient service. The will arrived securely packaged. A fabulous product and the colour is sensational. I can’t wait to use it!

5 stars all the way. Great service.

Well packed, quickly sent, excellent as ever.

Arrived in a reasonable time, all the way to Alaska. Samples are large enough to really see the color. I’m very pleased - as I have always been with the service and quality from J&S.

I am exceptionally pleased with this company and it's staff. Always very helpful and polite.

There is nothing I can fault. Perfect in every way!

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Arrived within a few days, securely packaged. Very efficient process.

I ordered a shade card for the jumper weight 2ply. It arrived today which was quite speedy considering I'm on the other side of the world. It was exactly what I expected. I was kept up to date on it's progress so I knew when it would be delivered. I'm impressed.

Excellent product and service - it’s my 3rd time ordering from this company and I highly recommend them.

All were excellent. I have dealt with you from the 1980's to this day.

Order arrived promptly and products were as expected - lovely. I will be shopping again.

Exactly what I needed. Prompt delivery despite the distance.

Ordering online was fast and simple. I received my yarn quickly and without any complications. This is my third order from Jamieson and Smith. I’m a forever customer.

Very rapid response to my order and shipping. The parcel was received (here in Australia) in just one week. The wools are really beautiful and I am looking forward so much to starting on the patterns. I will definitely be shopping here again. Despite the distance, the quality of the yarns and the standard of shipping makes this my 'go-to' place for genuine Shetland wools.

Really like the pattern - I've been looking for a gansey pattern for a while. Usual excellent customer service.

Wool kit came quickly. Pattern VERY easy to read. I have done fair isle before. I think a beginner would find this an easy pattern to follow. I am knitting on four needles because I find it’s better for me.

Customer service via email- great.
Merchandise wonderful.
Shipping communication spot on.

A fast efficient delivery service lovely product.

I am SO happy to be included in the Shetland Wool Week events - even if i can't physically go to Shetland. I am so impressed with the ordering/shipping process and realize that international shopping can be complicated. Cheers!

Very helpful service, replacing initial selection with an excellent alternative.

Beautiful wool and arrived in New Zealand within the week so super fast shipping.