Ratings and Reviews for Drawerboxes.co.uk
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Merchant Ratings
5.0
1
4.9Drawerboxes.co.uk
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We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
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The item was perfect for what we wanted. Good, strong and sturdy. However, the the courier FEDEX services was completely unreliable. They lost the item, but told me it had been delivered.
Eventually, drawerboxes repeated the order and then used DPD transport to deliver it next day.
Can't fault the company - just the courier.
Petrina N. 5/28/2021 at 11h28
Thanks for the review. Apologies for the inconvenience. The Fed Ex delivery also appeared eventually. We have found both couriers to be reliable with only the odd hiccup.
Drawerboxes.co.uk 5/28/2021 at 12h54
Delivery took a couple of days longer that I'd hoped but the drawer arrived well packed. The product is really excellent. The drawer is really sturdy with no give in it, even though it's quite large at 60cm square and slides all the way out. ...and it's sooo light and smooth
The enclosed installation instructions are a bit cryptic. Watching the available YouTube videos is recommended..
I didn't need to use the customer service.
David W. 5/27/2021 at 22h35
All excellent.
David N. 5/27/2021 at 20h52
Very helpful member of staff advised me on the drawer size I required. The drawer is exactly as described and fits perfectly and is definitely good quality. It arrived very well packaged and on time..
John W. 5/26/2021 at 10h56
Very happy with the product and the communication.
Joel B. 5/25/2021 at 22h43
Drawers are good quality, easy to install and adjust. Being made to measure was a real bonus for my unusual size cabinets. Excellent customer service and updates provides on order status. Recommended.
Adam S. 5/24/2021 at 20h08
Great Service and delivery.
Anthony B. 5/24/2021 at 19h09
Ordering was easy, kept updated on the production and the delivery was on time.
Goods received were of excellent quality and well packed.
Dmitriy L. 5/21/2021 at 10h22
Very pleased with my purchase. I have found everyone extremely helpful with any question I may off had. Very pleased.
Phil C. 5/20/2021 at 19h30
Great customer service. Delivery on time. Fantastic product. Thank you!
Magdalena S. 5/20/2021 at 10h39
Excellent product. you need some carpentry skills to install.
David A. 5/18/2021 at 18h14
Great quality. Great fit. I am ordering three more!
Gerard B. 5/18/2021 at 14h15
Great product. Straightforward to assemble. Instructions easy to follow. One part was damaged during shipping but I contacted drawerboxes and a new part was sent out the next day - no problem. Great customer service.
Really pleased with the end result - they are sturdy, and have helped turn a messy cupboard into a tidy one. A pleasure to open!!
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Andy E. 5/17/2021 at 22h51
Amazed that after 35 years had to replace one draw out of 3 draws to match up and you would not know the difference. Thanks you, might need to replace other two at some time , know where to come.
John M. 5/16/2021 at 15h05
Excellent service and would buy again - thank you !
Jeff P. 5/14/2021 at 20h55
Very good.
Sandra T. 5/14/2021 at 09h53
All ok thanks.
David D. 5/13/2021 at 17h41
Brilliant service - they even contacted me to double check sizes the product itself is excellent.
Erik Cownie. 5/10/2021 at 13h17
Very well packaged with.
Heather B. 5/9/2021 at 22h48
Great service.
Marti N. 5/9/2021 at 17h45
Great company to deal with, great product.
Stephen F. 5/9/2021 at 11h02
Excellent service, fast delivery and very excellent quality product. I would recommend these items.
Andrew I. 5/8/2021 at 21h44
Shipping good.
Draws good
Communication good.
Mark B. 5/8/2021 at 18h07
Easy to order.
Peter H. 5/8/2021 at 13h38
I have sent a separate email expressing my grateful thanks. Having giving incorrect dimensions, I contacted your customer support staff and they quickly identified the error and arranged replacement items which arrived 24 hours later at no charge to myself. Fantastic support and customer service.
Many thanks and kind regards,
Vic Worrall.
Vic W. 5/7/2021 at 21h00
Very satisfied customer **.
Chris M. 5/7/2021 at 11h28
Second time I have ordered from this company, have been delighted with both purchases.
Lesley C. 5/6/2021 at 22h18
Superb service and good quality product, I ordered two sets in quick succession as was so impressed!
They have transformed the space into usable drawers.
Sarah S. 5/6/2021 at 21h04
Good service and good quality products.
Nigel V. 5/6/2021 at 18h54
Great drawer replacing an existing full depth one, even used same screw holes. Easy to fit.
Paul H. 5/4/2021 at 17h09
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