Ratings and Reviews for Troutcatchers
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Merchant Ratings
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Thank you for choosing Troutcatchers! Verified reviews are priceless, strengthening our bond and aiding informed decisions. We deeply appreciate your input, always striving to enhance your troutcatcher experience. Tight Lines!
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Great service and a great price.
Gill W. 10/3/2023 at 07h18
Fast delivery as advertised.
John C. 10/3/2023 at 00h26
Great shop.
James F. 10/2/2023 at 02h27
All good thanks.
Susan P. 10/1/2023 at 19h32
As usual fast efficient service, very pleased with this supplier.
Roy w. 10/1/2023 at 12h31
Shipping a little slow on this order, took 4 days to arrive by Royal Mail during the working week.
All of the products ordered were of great quality..as always.
Tim J. 10/1/2023 at 11h21
Thank you for your feedback & positive feedback. We acknowledge this delivery took longer than your previous orders, & apologise for any inconvenience caused by Royal Mail.
Standard post is normally very quick, however for urgent orders we recommend using the Guaranteed or courier option to ensure a more timely delivery. Hope this helps.
Troutcatchers 10/3/2023 at 07h32
Topping up for start of fly tying season. Service and shipping continues in a very high standard.
James w. 10/1/2023 at 09h19
No problems from placing order to delivery. Good all round.
George G. 9/27/2023 at 00h35
Exemplary.
Richard V. 9/24/2023 at 08h49
Very good service.
Michael P. 9/4/2023 at 19h52
Very good service.
Pete c. 8/31/2023 at 12h42
Great service thank you. The larger tubing allows for a larger wool indicator which is better for heavier nymphs and turbulent waters.
Chris S. 8/30/2023 at 00h22
Great service.
Jeffrey R. 8/29/2023 at 23h52
Ordered by standard delivery and arrived next day! Can't get better than that.
Phil C. 8/27/2023 at 10h42
Placed my order and arrived the following day.
Neil S. 8/27/2023 at 07h53
Delivered in 2 days. Can't fault that.
George s. 8/27/2023 at 06h47
Super delivery of a great product .
Chris a. 8/26/2023 at 22h57
First class customer service. Had an issue resolved straight away and that is what you expect from a supplier, well done.
Peter I. 8/25/2023 at 09h49
Vest as described.A little larger than expected.I am a small man.Feels light.This might well be an advantage if it is durable and wears well.Even more storage space than I expected.Very happy with my purchase.
James s. 8/25/2023 at 09h48
Quick response with clear updates and fast delivery. Product was received before the expected date.
Excellent service, thank you.
Stephen F. 8/21/2023 at 14h28
Everything went well and the delivery was far quicker than I expected. Thankyou.
David M. 8/21/2023 at 12h37
Good.
David M. 8/21/2023 at 00h35
Shipping let down by courier. Told that package would arrive on a certain day, within a set timescale. However, item delayed and no reason given. Item arrived the next day. Call me a cynic, but if it’s too much trouble couriers can’t be bothered to go out of their way and deliver the service they are being paid for.
Kim B. 8/20/2023 at 14h32
Thankyou for your review. We're sorry for the delay, especially given your track record of leaving 5-Star reviews. We're looking into the courier issue and welcome you to reach out for any future concerns, so we can address them promptly.
Troutcatchers 8/22/2023 at 19h09
Excellent service as always.
Eric F. 8/17/2023 at 21h02
When order arrived I was disappointed to find that the wrong item had been sent. I immediately e-mailed to let them know there was a problem. Within minutes I received a phone call from Nick Powell apologising for the error, arranging to send the correct item and explaining how I could send the 'wrong' item back FOC. Absolutely superb customer service!!
No qualms about ordering again in the future.
Ken H. 8/17/2023 at 00h31
Excellent service all round, order processed the same day as ordered and arrived via Royal Mail the next, earlier than expected! What's not to like?
Tim J. 8/11/2023 at 10h59
Usual Five Star service from Troutcatchers.
Robert E. 8/9/2023 at 22h38
Usual high quality products at good prices, and backed up with good communication and quick shipment.
Mark B. 8/9/2023 at 00h10
Great service as usual great product speedy delivery.
Thanks
Keith Osborne.
Keith O. 8/7/2023 at 21h18
All very good.
George B. 8/7/2023 at 15h29
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