Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

I cant speak highly enough of J and s always so helpful go out of there way to help thank you
Will definitely be purchasing again.

Excellent product. Received quickly.

I’ve ordered from J& S for years and shipping to the US is consistently 6 days for me on the east coast. The value of the merchandise is amazing and very much worth the additional shipping cost. I’ve never needed customer service but I’m sure their service would be incredible as well!

Good service.

Excellent product as described, delivery prompt.

Super fast delivery , beautiful quality wool in vibrant colours.

Excellent service, wonderful wools
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I have shopped with this company for more than 30 years. The quality and the glorious colours are as good as ever.

Quick shipping, products perfect as usual. Love the Superfine Shetland wool top and I 'm enjoying trying this new-to-me knitting belt.

Very fast deivery.

Excellent product.

Order despatched.very promptly
Merchandise as described
No need for interaction with customer service.

Thanks heaps as always.

Fantastic service,communication awesome, I live in nz and love this yarns.

I ordered yarn, shade card and a book from J&S and within an hour, a different type of yarn from a retailer in the US. For only a couple dollars difference in shipping, I received both packages same day! I know there must be times that weather gets in the way, but I also feel that J&S are fast and very reasonable.

I am very satisfied and look forward to shopping from your website in the future.

Arrived intact and waterproofed. The royal mail tracking feature was greatly appreciated. The product was as expected and it was not made necessary to contact customer service.

Very happy with the service and product.

Always found the company to be helpful and staff pleasant and they ensure product is as described on the website, packaged and delivered promptly. All this in spite of the fact the Shetland Islands are so far away from the mainland, there has never been not much of a delay with the wool getting to the main postal outlet in UK. Do like the face that is mentioned when ordering though 😀. Thanks again.

Provided me twice with same batch nos to complete garment.

Speedy delivery, well packed. Thank you, once again for your attention to detail.

Awesome products, purchased before and will again.

The wool is exceptional quality and the service is wonderful. I live the other side of the world but still got prompt replies within 24 hours and help choosing the best wool for my needs. Delivery was really fast. My sister was on holiday in the UK so she brought it home to me. It arrived at the address given really quickly.

I've been using the Jamieson and Smith jumper weight yarn for years and love it. I live in the US, but like ordering from the UK store. The shipping is pricey to the US, but I get a choice of all the colors in one location and the shipping is as fast as when I order anything from the US. It's win-win.

Beautiful wool and speedy service. Thank you!

My family visit Shetland regularly and always visit customer service second none. Just needed extra.

Excellent service! Highly recommend.

Beautiful pattern and lovely coloured yarns. Swift service will definitely use again.

My wool was delivered by Royal mail and took only 2 haddays to arrive from the time of placing the order. I have great service from this company on more than one occasion. The quality of the wool is outstanding and I wouldn't knit with anything less.

I'm a repeated customer. I love the wool. I receive constantly complements on my knitted garments using the 2 ply jumper weight. It doesn't pill and looks professionally made. The shipping is very fast and is properly packaged.