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Ratings and Reviews for Plumb2u

Merchant Ratings
5.0 1
4.6Plumb2u
 
We offer a wide variety of quality products for plumbing and heating. Discover more products in our shop or ask us if you can't find what you are looking for.
 
MerchantPlumb2u
URLhttps://www.plumb2u.com
Phone
AddressPLUMB2U
Unit 6, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Customer Review
4.7 / 5
Easy to order, but should be informed if order is going to be two deliveries. Had to contact customer services to see where all items were.
John B. 9/11/2024 at 18h28
Customer Review
4.3 / 5
Delivering took bit time. Sales department okay bit information could be helpful. Communication and customer support great.
Manisha C. 9/10/2024 at 13h34
Customer Review
1.0 / 5
The item has not been delivered yet, although it says that it has! Please can you let me know where it is!
Stephen C. 9/10/2024 at 11h25
Customer Review
5.0 / 5
Nice price.
Ian m. 9/10/2024 at 09h16
Customer Review
4.3 / 5
Excellent product. No notice of delivery date was received.
Anonymous. 9/8/2024 at 12h28
Customer Review
5.0 / 5
Exceptional service! Martin provided excellent assistance. I purchased the Clipacore Xpresscut Pro, my order experienced a minor manufacturing issue with one of the quick-release systems. However, I am pleased to report that Plumb2u promptly resolved the issue with utmost professionalism and zero hassle. Their reliability is unquestionable. Many thanks to Martin for the outstanding support!
Daniel S. 9/7/2024 at 11h12
Customer Review
5.0 / 5
Prompt and efficient!
Chris B. 9/5/2024 at 08h32
Customer Review
5.0 / 5
Excellent customer service and fast delivery. Pleasure to deal with.
Terri W. 9/4/2024 at 16h40
Customer Review
2.5 / 5
Disappointed as have had no update on the order.
Doug D. 9/4/2024 at 07h22
Customer Review
3.3 / 5

Item was out of stock when ordered & this issue was dealt with well by customer service desk - I was called & asked whether I wanted to proceed with the order or have a refund.

After that, no tracking info provided despite an email that told me I just needed to click on the link to see the despatch information - when I clicked on the link it routed me back to Plumb2U website!

Couldn't get hold of customer service department to request despatch update and had to leave a voice message.

.
Caroline T. 9/3/2024 at 10h39
Customer Review
5.0 / 5
Good customer service.
Robert V. 9/3/2024 at 10h09
Customer Review
5.0 / 5
Very good ser vice and prompt delivery.
Alan P. 8/28/2024 at 18h03
Customer Review
5.0 / 5
Good company to work with
Good products and fair prices.
Robert S. 8/27/2024 at 20h57
Customer Review
5.0 / 5
No problem …..
John R. 8/26/2024 at 19h07
Customer Review
5.0 / 5
Very helpful on the phone and easy to collect from store.
Tim N. 8/25/2024 at 23h11
Customer Review
5.0 / 5
Easy to use website. Very helpful agent who helped me with my purchase.
Patricia R. 8/21/2024 at 17h18
Customer Review
3.0 / 5
Ordered 8/6/2024 delivered 18/6.2024no tracking available obliged to chase order twice for info.
not my idea of good service.
T J h. 8/20/2024 at 21h24
Customer Review
5.0 / 5
No issues from placing order to receipt of goods.
Peter S. 8/16/2024 at 21h24
Customer Review
4.7 / 5
All good except a srew was missing from the flow valve kit. This problem was soon resolved.
Christopher G. 8/16/2024 at 13h14
Customer Review
5.0 / 5
I have used Plumb2U before, and I'm back!
Absolutely no complaints.
Richard T. 8/14/2024 at 18h33
Customer Review
5.0 / 5
5 star service all the way.
Phillip W. 8/14/2024 at 16h13
Customer Review
5.0 / 5
Order despatched in good time, good quality.
Vito R. 8/14/2024 at 07h15
Customer Review
5.0 / 5
Ecellent service All round realistic Price including Delivery.
Frederick S. 8/13/2024 at 15h19
Customer Review
5.0 / 5
Good service.
Paresh H. 8/12/2024 at 10h41
Customer Review
5.0 / 5
I called in to your local branch to me in Epsom and the chap that I dealt with was very helpful indeed and couldn't have been more courteous.
Mark S. 8/12/2024 at 10h37
Customer Review
5.0 / 5
Good experience with Plumb2U. Will definitely use them again for my plumbing nesds.
Irene J. 8/12/2024 at 08h19
Customer Review
5.0 / 5
Great website - good prices - excellent service.
Peter L. 8/12/2024 at 00h25
Customer Review
5.0 / 5
I would use Plumb 2U again. My order arrived promptly.
David B. 8/8/2024 at 19h14
Customer Review
5.0 / 5
Good service and communication.
Robert F. 8/8/2024 at 18h00
Customer Review
1.0 / 5
Product still hasn’t arrived.
Roger H. 8/8/2024 at 15h36