Ratings and Reviews for Plumb2u

Excellent.

I was very grateful for the excellent personal service provided by Paul from your High Wycombe shop allowing me to get it fitted over the Easter weekend.

Ordering the product was easy, but unfortunately the incorrect shower was shipped.
Contacting customer support though they immediately sorted this issue, shipping the correct item for next day delivery.
Overall very happy with the cost and whole process.

The water heater that I wanted was much cheaper than any of the local options, and exactly what I needed to replace a very old Triton hand wash. I ordered the heater on Friday, and received it early on Monday morning and fitted it that day. Great delivery using Royal Mail. Totally satisfied.

Very good service and a good price.

Smooth customer service, safe transaction and product as described.
Thanks.

Excellent price and sevice.

Arrived before scheduled date. Easy to order. Excellent vendor.

Fantastic customer service, very helpful when I originally used the wrong card. Would recommend to anyone and will use again.

Top quality item as described.

Really good price and easy to navigate the site.delivery was prompt. I wish we had more help over the phone in relation to finding a matching tap.

All as expected!

Fast delivery, easy install and setup.

All good thanks.

Fantastic service, quick delivery, would use them again.

Item was later than expected, apparently due to an issue with the manufacturer but Simon in the Plumb2U Team provided first class customer service and expedited the delivery to meet my build schedule. A personal 'thank you' to Simon for keeping an eye on my order.

Superb company, excellent product and amazing delivery timescale. Highly recommended.

Everything was great after a slightly slower dispatch time (2-3 days).
I would use the site again but consider paying for expedited shipping if you need something urgently!

Excellent.

Invoices email confusing due to name changes (Tucker French[owner]?) almost cancelled order thinking I'd been con'd
Otherwise brilliant !

Nearly 3 weeks and still haven’t received the order yet.

Very good service.

Plumb2U do not send an invoice for your purchase, they also bill you from an account called Tucker French, not Plumb2U. I have lost lots of time firstly figuring out who on earth Tucker French was, and then when I figured it out, having to email them to request a receipt.

Mad way to operate, businesses need invoices to reclaim VAT.

Great price and service.

The product arrived very quickly and was well packed, the product was slightly damaged in transit.
Martin in customer services has been very helpful in obtaining a warranty replacement part from Bristan.
Hopefully Bristan will be as quick with the replacement part.

I still have not received the item.

Excellent.

Good value. Delivery great. Excellent quality at good value for money.

Arrived promptly, all as expected.

Excellent customer service. Very prompt and polite communication and quick item availability.