Ratings and Reviews for Troutcatchers

Thank you for your review - delighted to hear your delivery was fast and efficient.
We’ve been in touch regarding your safe place comment, as discussed, there is a “Special Instructions” when ordering where you can add delivery preferences where we will accommodate best we can. Alternatively, just drop us a quick email or call before dispatch.

Thank you for your review and for your long-term custom — it’s genuinely appreciated.
For Netherlands orders, 20% UK VAT is removed at checkout and Dutch VAT/import charges are applied locally. This can appear as “additional” costs, but it’s simply how international taxation now works and is outlined on our shipping page.
Delivery service selected was an economy tracked option, with online tracking provided. If a signed-for courier service is preferred, we’re always happy to arrange that prior to dispatch.
We’ve contacted you directly with further information to assist.

Thank you so much for the kind words — it was an absolute pleasure to carefully break those flies down and identify every last material. They were a proper challenge, but that’s half the fun!

Natural English Partridge Grey Neck Hackles display full, authentic range of the bird’s colours, soft greys, buffs, mousy to darker browns with attractive mottling - all of which adds life to traditional flies. If wanting a uniform shade, dyed options are available.
Apologies if tracking updates are occasionally limited, we have to rely on your overseas postal service, but we’re always here to help - Just contact us.

Thank you for your review. I’m pleased to confirm everything was dispatched exactly as promised, the tracking details issued to you at dispatch show two attempted deliveries when no one was available, followed by a successful delivery on the third try. If you ever need anything or would like us to look into something further, just let us know — we’re always here to help.

Thank you, Colin, for your review and for being a valued customer since 2016 — we really appreciate your support! Your order was quickly dispatched using the budget 2nd Class service chosen, faster delivery options are available at checkout if needed. Hope this helps.

Thank you, Roger! Great to hear you were happy with the quality, prompt despatch, & enjoyed our sale prices! 😊
Fully tracked options were offered (details on Shipping page) you selected Royal Mail 2nd Class, which has limited tracking as noted at point of purchase.
As an Exceptional Google Quality Store, we always welcome feedback — thanks again!

Thank you for your feedback, we're glad everything arrived as ordered!
Your order was placed late on Friday, dispatched promptly the next working day, delivered within expected timeframe for the service you selected.

Thanks so much for your feedback! We're glad you're mostly happy with your flies. The Exagenia Nymph is indeed on the larger side—it's designed to imitate big mayfly nymphs like Hexagenia limbata, ideal for targeting larger trout in stillwaters. Best of luck on the water—we’d love to hear how they perform! 🎣

Thanks for your kind review and continued custom! Your order (placed Sunday 25th) dispatched Tuesday 27th – first working day after the Bank Holiday – tracking indicates delivered Wednesday 28th, thats a Next Working Day service, the quickest delivery possible.