Ratings and Reviews for Troutcatchers
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Merchant Ratings
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Thank you for choosing Troutcatchers! Verified reviews are priceless, strengthening our bond and aiding informed decisions. We deeply appreciate your input, always striving to enhance your troutcatcher experience. Tight Lines!
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Good quality materials, would have preferred to have the ability to track my order. customer service not really experience except that the goods were sent off promptly and emails were sent to inform me of were in the process my order was.
Roger H. 8/4/2025 at 10h21
Thank you, Roger! Great to hear you were happy with the quality, prompt despatch, & enjoyed our sale prices! 😊
Fully tracked options were offered (details on Shipping page) you selected Royal Mail 2nd Class, which has limited tracking as noted at point of purchase.
As an Exceptional Google Quality Store, we always welcome feedback — thanks again!
Troutcatchers 8/6/2025 at 10h33
All items as ordered, shipping out could be faster.
David C. 8/2/2025 at 00h17
Thank you for your feedback, we're glad everything arrived as ordered!
Your order was placed late on Friday, dispatched promptly the next working day, delivered within expected timeframe for the service you selected.
Troutcatchers 8/3/2025 at 15h26
All aspects of this transaction were excellent . Great customer service , the postage was very quick and well packaged.
The person I spoke to was very helpful indeed and rang back a couple of times with helpful advice on the different products available.
Tim J. 7/20/2025 at 08h49
No issues fast delivery
Super slick line.
Jim G. 6/30/2025 at 11h08
Excellent service on all categories.
Neil c. 6/24/2025 at 10h09
Mostly happy with the flies I bought but still need to put them to the test. The Turall hexagenia nymph is very large.
Marc T. 6/8/2025 at 09h38
Thanks so much for your feedback! We're glad you're mostly happy with your flies. The Exagenia Nymph is indeed on the larger side—it's designed to imitate big mayfly nymphs like Hexagenia limbata, ideal for targeting larger trout in stillwaters. Best of luck on the water—we’d love to hear how they perform! 🎣
Troutcatchers 6/9/2025 at 07h23
Service and product excellent, delivery slower than other tackle retailers.
Chris N. 6/1/2025 at 11h01
Thanks for your kind review and continued custom! Your order (placed Sunday 25th) dispatched Tuesday 27th – first working day after the Bank Holiday – tracking indicates delivered Wednesday 28th, thats a Next Working Day service, the quickest delivery possible.
Troutcatchers 6/1/2025 at 12h50
Quality product. As described.
Stephen R. 4/14/2025 at 19h36
As expected. Everything I have bought from this company has always been up to scratch.
David T. 3/30/2025 at 01h58
Excellent arrived quickly.
John H. 3/17/2025 at 13h51
Great service and delivery.
Richard B. 3/3/2025 at 07h54
Very satifaced White the service and shipping😀
Jan Ove H. 2/17/2025 at 13h14
Reliable and fast. Good quality and range of fly fishing gear and accessories.
Thomas B. 2/1/2025 at 11h52
Great service. Prompt delivery.
Stephen R. 1/30/2025 at 15h54
Good service.
Aj R. 1/18/2025 at 09h47
A good first time experience so will use the company again.
RICHARD F. 1/15/2025 at 07h17
The black flies were the wrong size but not to worry, as the size was minimal and It could have been just a different shank length. Great quality and will buy from them again.
Stephen C. 1/9/2025 at 13h21
Good service from Troutcatchers, with both cost and keeping the customer up to date with delivery.
I would recommend this seller, based on my experience with them.
Paul F. 12/8/2024 at 12h36
Arrived in time stated. Well packaged. Arrived in two days from ordering. Nice quality product.
David S. 12/8/2024 at 11h21
Snowbee is my go to brand and this rod lived up to my expectations. Teamed with a Snowbee switch line gives smooth casting and effortless distance. Very efficient service from Troutcatchers.
Trevor H. 11/16/2024 at 07h47
The companies serve is excellent serice and customer care.
FedEx delivered the knife, unfortunately it took a while to track it down but it wss as found. Fair play both trout catchers and fedex customer care was excellent.
Kerry W. 11/10/2024 at 10h18
Seem like a reliable company and would use them again.
Steve H. 11/2/2024 at 00h13
Thank you for your review! We're delighted to hear you found us reliable and would choose us again. With over 42,000 five-star reviews across various platforms, we're committed to maintaining this high standard. We look forward to serving you again in the future!
Troutcatchers 11/4/2024 at 08h30
Good product for money would like to have had a more robust boot.
Leaonard T. 10/21/2024 at 00h13
Pity the Allen key did not fit.
A. J. B. 10/19/2024 at 09h30
Thank you for your review & the 5 stars across the board (except the merchandise). We're sorry about the allen key issue. We didn’t receive any prior communication, as we would have been happy to sort, we have tried reaching out to assist since.
Troutcatchers 10/21/2024 at 21h02
Very quick and efficient.
Jonathan L. 10/13/2024 at 12h46
The Snowbee XS plus fly line I ordered I received the next day, amazing customer service as usual.
I was disappointed with the fly line which when removed from the box had been coiled or wound on to the plastic spool at a diameter larger than the spool, so when I removed the elastic ties it fell off the spool into a tangled heap. I have had these lines before and never had this problem. I always wind from the plastic spool onto a reel to keep the line straight, but this was not possible.
Stephen V. 10/12/2024 at 10h29
Thank you for your kind words about our service! We're sorry to hear about the issue with the Snowbee fly line & appreciate you bringing it to our attention. We'll pass your feedback to Snowbee to help improve quality control.
Troutcatchers 10/14/2024 at 19h16
Great service and prompt delivery as usual.
Nick P. 8/19/2024 at 08h55
Fast service with the goods arriving in perfect condition. the company holds good and extensive choices which is always good to see.
Paul r. 8/6/2024 at 12h42
Great service and product s really good.
Geoff B. 6/8/2024 at 08h38
Empty metal inside, no original wood and very light for use but it’s ok. Thank you.
Anonymous. 6/5/2024 at 00h23
Thank you for your review. We’re sorry to hear that your experience wasn't a 5-star one. To better understand your concerns, we’ve sent you an email requesting more information. We’re committed to resolving and assisting you further.
Troutcatchers 6/5/2024 at 16h41
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