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Ratings and Reviews for Troutcatchers

Merchant Ratings
5.0 1
4.9Troutcatchers
 
Thank you for choosing Troutcatchers! Verified reviews are priceless, strengthening our bond and aiding informed decisions. We deeply appreciate your input, always striving to enhance your troutcatcher experience. Tight Lines!
 
MerchantTroutcatchers
URLhttps://www.troutcatchers.co.uk
Phone
Customer Review
4.5 / 5
Very good quality and service.
ANDREW W. 1/9/2026 at 00h35
Customer Review
4.7 / 5
Shipping was relatively fast and the items did not come damaged, the products are great and the customer service is great as well.
Adam N. 12/13/2025 at 08h21
Customer Review
4.3 / 5
Tracking was not always available.
There are also brown hackels packed together with grey hackles.
The adhesive strip of the pouch is not practical.
Customer service OK
.
Wolfgang K. 12/4/2025 at 10h44
Natural English Partridge Grey Neck Hackles display full, authentic range of the bird’s colours, soft greys, buffs, mousy to darker browns with attractive mottling - all of which adds life to traditional flies. If wanting a uniform shade, dyed options are available.
Apologies if tracking updates are occasionally limited, we have to rely on your overseas postal service, but we’re always here to help - Just contact us.
Troutcatchers 12/8/2025 at 09h52
Customer Review
4.3 / 5
Shipping date kept moving which worried me to start.
Clare T. 11/16/2025 at 21h49
Thank you for your review. I’m pleased to confirm everything was dispatched exactly as promised, the tracking details issued to you at dispatch show two attempted deliveries when no one was available, followed by a successful delivery on the third try. If you ever need anything or would like us to look into something further, just let us know — we’re always here to help.
Troutcatchers 11/17/2025 at 09h18
Customer Review
4.7 / 5
Excellent to deal with, fast shipping, good choice of merchandise at competitive prices.
John I. 11/11/2025 at 08h47
Customer Review
4.0 / 5
The item took 5 days to reach me ,maybe the post office is not good for your business ?
Colin P. 11/7/2025 at 16h37
Thank you, Colin, for your review and for being a valued customer since 2016 — we really appreciate your support! Your order was quickly dispatched using the budget 2nd Class service chosen, faster delivery options are available at checkout if needed. Hope this helps.
Troutcatchers 11/8/2025 at 10h03
Customer Review
4.7 / 5
All products good quality and delivered correctly - good website and range of products.
Neil O. 10/3/2025 at 10h18
Customer Review
4.7 / 5
I cannot fault the shop. Excellent service. Delivery within a couple of days, great and responsive service.
Alex W. 9/29/2025 at 22h08
Customer Review
4.0 / 5
Prompt delivery and items as described.
Stephen R. 9/3/2025 at 16h18
Customer Review
4.0 / 5
Good quality materials, would have preferred to have the ability to track my order. customer service not really experience except that the goods were sent off promptly and emails were sent to inform me of were in the process my order was.
Roger H. 8/4/2025 at 10h21
Thank you, Roger! Great to hear you were happy with the quality, prompt despatch, & enjoyed our sale prices! 😊
Fully tracked options were offered (details on Shipping page) you selected Royal Mail 2nd Class, which has limited tracking as noted at point of purchase.
As an Exceptional Google Quality Store, we always welcome feedback — thanks again!
Troutcatchers 8/6/2025 at 10h33
Customer Review
4.3 / 5
All items as ordered, shipping out could be faster.
David C. 8/2/2025 at 00h17
Thank you for your feedback, we're glad everything arrived as ordered!
Your order was placed late on Friday, dispatched promptly the next working day, delivered within expected timeframe for the service you selected.
Troutcatchers 8/3/2025 at 15h26
Customer Review
4.7 / 5
All aspects of this transaction were excellent . Great customer service , the postage was very quick and well packaged.
The person I spoke to was very helpful indeed and rang back a couple of times with helpful advice on the different products available.
Tim J. 7/20/2025 at 08h49
Customer Review
4.0 / 5
No issues fast delivery

Super slick line.
Jim G. 6/30/2025 at 11h08
Customer Review
4.0 / 5
Excellent service on all categories.
Neil c. 6/24/2025 at 10h09
Customer Review
4.7 / 5
Mostly happy with the flies I bought but still need to put them to the test. The Turall hexagenia nymph is very large.
Marc T. 6/8/2025 at 09h38
Thanks so much for your feedback! We're glad you're mostly happy with your flies. The Exagenia Nymph is indeed on the larger side—it's designed to imitate big mayfly nymphs like Hexagenia limbata, ideal for targeting larger trout in stillwaters. Best of luck on the water—we’d love to hear how they perform! 🎣
Troutcatchers 6/9/2025 at 07h23
Customer Review
4.0 / 5
Service and product excellent, delivery slower than other tackle retailers.
Chris N. 6/1/2025 at 11h01
Thanks for your kind review and continued custom! Your order (placed Sunday 25th) dispatched Tuesday 27th – first working day after the Bank Holiday – tracking indicates delivered Wednesday 28th, thats a Next Working Day service, the quickest delivery possible.
Troutcatchers 6/1/2025 at 12h50
Customer Review
4.3 / 5
Quality product. As described.
Stephen R. 4/14/2025 at 19h36
Customer Review
4.7 / 5
As expected. Everything I have bought from this company has always been up to scratch.
David T. 3/30/2025 at 01h58
Customer Review
4.7 / 5
Excellent arrived quickly.
John H. 3/17/2025 at 13h51
Customer Review
4.7 / 5
Great service and delivery.
Richard B. 3/3/2025 at 07h54
Customer Review
4.3 / 5
Very satifaced White the service and shipping😀
Jan Ove H. 2/17/2025 at 13h14
Customer Review
4.7 / 5
Reliable and fast. Good quality and range of fly fishing gear and accessories.
Thomas B. 2/1/2025 at 11h52
Customer Review
4.7 / 5
Great service. Prompt delivery.
Stephen R. 1/30/2025 at 15h54
Customer Review
4.7 / 5
Good service.
Aj R. 1/18/2025 at 09h47
Customer Review
4.0 / 5
A good first time experience so will use the company again.
RICHARD F. 1/15/2025 at 07h17
Customer Review
4.3 / 5
The black flies were the wrong size but not to worry, as the size was minimal and It could have been just a different shank length. Great quality and will buy from them again.
Stephen C. 1/9/2025 at 13h21
Customer Review
4.7 / 5
Good service from Troutcatchers, with both cost and keeping the customer up to date with delivery.
I would recommend this seller, based on my experience with them.
Paul F. 12/8/2024 at 12h36
Customer Review
4.7 / 5
Arrived in time stated. Well packaged. Arrived in two days from ordering. Nice quality product.
David S. 12/8/2024 at 11h21
Customer Review
4.7 / 5
Snowbee is my go to brand and this rod lived up to my expectations. Teamed with a Snowbee switch line gives smooth casting and effortless distance. Very efficient service from Troutcatchers.
Trevor H. 11/16/2024 at 07h47
Customer Review
4.7 / 5
The companies serve is excellent serice and customer care.
FedEx delivered the knife, unfortunately it took a while to track it down but it wss as found. Fair play both trout catchers and fedex customer care was excellent.
Kerry W. 11/10/2024 at 10h18