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Ratings and Reviews for mypetwarehouse.co.uk

Merchant Ratings
5.0 1
4.9mypetwarehouse.co.uk
 
 
Merchantmypetwarehouse.co.uk
URLhttps://www.mypetwarehouse.co.uk
Phone
Addressmypetwarehouse.co.uk LIMITED
38 Newtown Road,
Malvern,
Worcestershire,
WR14 1NZ
Customer Review
5.0 / 5
Impressive. Small but welcome discount on r.r.p. (not offered elsewhere) and free next day delivery - plus excellent customer service when a gremlin got into the PayPal system.
Mike S. 5/20/2019 at 23h03
Customer Review
5.0 / 5
Very good thank you.
Vernon H. 5/20/2019 at 09h05
Customer Review
5.0 / 5
I cannot speak highly enough of the Customer Service provided by MyPetWarehouse. Instant response, no 24 hour wait to hear, and very clear positive action taken. I would recommend anyone who buys pet food to purchase from this site. They listen, act and deliver.
Susan S. 5/18/2019 at 11h08
Customer Review
5.0 / 5
Prompt delivery and text updates. Substantially cheaper than Amazon!
Christine W. 5/16/2019 at 14h35
Customer Review
5.0 / 5
Service was great - arrived super quickly, well packaged and received email updates as to where it was with the courier. As for the food itself, I am slowly introducing this new brand to my pug but so far she’s loving it!! Thank you :).
Laura S. 5/14/2019 at 21h59
Customer Review
5.0 / 5
My dog has to have a high fibre kibble and after be constantly mucked about by the comapny who I have bought from for 3 years, I needed to find a new dog food and supplier! After finding a new kibble suitable for my dog (that’s not a generic dog food bought from a shop) I came across My Pet Warehouse.
Absolutely 100% recommended! Great prices, Free delivery over a certain spending amount and Delivery Service was fantastic! Ordered and the delivery came within 2 days!
Amanda M. 5/14/2019 at 21h02
Customer Review
3.7 / 5
Always have hassle from yodel parcel never comes on Time wish you would change to dpd as they're always on time.
Amanda S. 5/12/2019 at 10h57
Afternoon Amanda,

Thank you for your feedback.

Apologies for the delay in you recieving your parcel and I'm glad to hear that your order finally arrived via DPD instead of YODEL. Regarding your comments about YODEL, over the last few weeks we have been in the process of setting up our DPD account. From now on all orders will be shipped via DPD and not YODEL. We hope to see you shopping with us again using our new courier.

Thanks - mypetwarehouse.co.uk.
mypetwarehouse.co.uk 5/12/2019 at 16h08
Customer Review
5.0 / 5
Excellent service and price. Will certainly be using again.
Christine A. 5/6/2019 at 12h36
Customer Review
5.0 / 5
Excellent next day delivery,my usual supplier was out of stock.
Geoff W. 5/5/2019 at 01h04
Customer Review
5.0 / 5
Very fast service
Thank you.
Meriel M. 4/24/2019 at 10h01
Customer Review
2.0 / 5
Never received the order and have asked for my money back. Not necessarily the company's fault but they do use a rubbish delivery company

From experience of previous suppliers. Canagan is good cat food!
Stewart T. 4/23/2019 at 14h40
Afternoon Stewart,

Thank you for your feedback.

I cannot apologise enough for the poor service regarding your delivery via YODEL. I am currently in contact with YODEL to try and find out why this couldn't be delivered.

In regard to your comments about YODEL, within the next few weeks we are changing delivery companies from YODEL to DPD as they can offer a much better service for deliveries and as a result will improve our overall service.
mypetwarehouse.co.uk 4/23/2019 at 15h52
Customer Review
5.0 / 5
Great all round. Super fast delivery.
Eliza A. 4/21/2019 at 20h10
Customer Review
5.0 / 5
Ordering was easy and delivery was just two days after order placed.
Mahesh H. 4/20/2019 at 21h32
Customer Review
5.0 / 5
Prompt delivery.
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Tania S. 4/20/2019 at 16h48
Customer Review
5.0 / 5
Good communication and very prompt delivery. Prices very competitive.
Tracey S. 4/19/2019 at 22h52
Customer Review
5.0 / 5
My 1yr old Gsd really loves Eden 80/20 original cuisine and we even use them as training treats.ordering and delivery very prompt and always arrives next day. Dog and I very satisfied with my pet warehouse.
Kevin toher. 4/18/2019 at 08h21
Customer Review
5.0 / 5
Spot on company to deal with. Very prompt delivery and well packaged. Also slightly less expensive than other places!
Karen F. 4/17/2019 at 19h24
Customer Review
5.0 / 5
Wrong item delivered - one phone call and correct item received next day. Great service.
Sarah N. 4/16/2019 at 23h41
Customer Review
5.0 / 5
Excellent customer service, well done.
Veronica W. 4/16/2019 at 22h34
Customer Review
5.0 / 5
Excellent fast delivery service.
Alexandra P. 4/16/2019 at 14h46
Customer Review
5.0 / 5
Excellent Service - Thank you.
Sandra M. 4/16/2019 at 09h39
Customer Review
5.0 / 5
Exactly what it says, shopping satisfaction.
Jacki d. 4/16/2019 at 09h03
Customer Review
5.0 / 5
First class service could not fault anything - brilliant.
Maria D. 4/15/2019 at 20h50
Customer Review
5.0 / 5
Fast and efficient service.
Coral w. 4/15/2019 at 19h28
Customer Review
5.0 / 5
Faultless Service Every Time - Thank You.
Candy Gordan. 4/13/2019 at 22h53
Customer Review
5.0 / 5
Easy ordering online. Arrived within 24 hours. Brilliant as always.
Susan G. 4/9/2019 at 11h34
Customer Review
5.0 / 5
My dog, Bella and I are very happy with the prompt service at mypetwarehouse.co.uk.
Liane M. 4/8/2019 at 00h12
Customer Review
5.0 / 5
Best price for Tribal I have found.
Derek w. 4/7/2019 at 21h47
Customer Review
5.0 / 5
Great service, easy to order and good customer service thank you.
Tracey L. 3/27/2019 at 20h44
Customer Review
5.0 / 5
Great service and prompt delivery.
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Tania S. 3/27/2019 at 10h16