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Ratings and Reviews for Les Sens du Monde

Merchant Ratings
5.0 1
4.5Les Sens du Monde
 
Organic & Natural Cosmetics, Luxury Home fragrances
Ahava, L:A Bruket, Les Sens de Marrakech, Dr Vranjes Firenze, Millefiori, Dr Bronner's, DHC, Les fleurs de Bach, Welton London, etc...
 
MerchantLes Sens du Monde
URLhttp://www.lessensdumonde.co.uk
Phone
Address30 allée Eugène Delacroix - 76000 Rouen - France
Customer Review
5.0 / 5
Livraison très rapide
Super présentation du produit.
Sandra E. 2/7/2019 at 14h09
Customer Review
5.0 / 5
Item well packaged and arrived promptly. Wish there was an outlet in the UK!


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Roberta H. 2/6/2019 at 07h17
Customer Review
4.0 / 5
4/5.
Karima L. 2/4/2019 at 09h45
Customer Review
5.0 / 5
Génial.
Anonyme. 2/2/2019 at 07h11
Customer Review
5.0 / 5
Tout était parfait , merci pour la rapidité et de la gentillesse de la personne qui a su le conseiller au téléphone.
Jocelyne F. 1/30/2019 at 08h43
Customer Review
5.0 / 5
The fragrance is gorgeous.
Erika B. 1/20/2019 at 13h06
Customer Review
5.0 / 5
Livraison rapide et soignée
Produit très bien emballé
Le service client competent et agréable.
Atika H. 1/15/2019 at 11h03
Customer Review
5.0 / 5
Ravie de cette commande. Echange avec le service clients de qualité et envoi très rapide ainsi que bien protégé. Je passerai commande à nouveau!
Helene B. 1/15/2019 at 08h46
Customer Review
4.7 / 5
Livraison rapide. Très bien emballé.
Karine B. 12/21/2018 at 19h18
Customer Review
3.7 / 5
L first purchased this in Marrakesh and loved the fragrance. Sadly l won’t go back so was thrilled to be able to buy this online. The website is easy to use and l haven’t had any problems with ordering. I would order more often but the postage charge is very high.
Sharon H. 12/21/2018 at 10h30
Dear Sharon, Thank you for your message and for taking the time to answer the shopping survey. Regarding delivery costs, there is unfortunately no cheaper on the market for quality transport. We apply a fixed price for sending with Colissimo (French postal service) and express delivery services are calculated at the actual cost by the carrier. I opted for the quality of service given that our products are fragile and quality.
i wish you a merry christmas and happy new year.
Sophie DD.
Les Sens du Monde 12/21/2018 at 13h15
Customer Review
5.0 / 5
Shipping was terrible story. CUSTOMER SERVICE WIN MY HEART SOPHIE IS THE BEST.
Edyta Rusiecka. 12/19/2018 at 15h49
Customer Review
5.0 / 5
Livraison rapide
Marchandise de bonne qualite
Service parfait et genereux.
Nada A. 12/16/2018 at 18h13
Customer Review
5.0 / 5
Excellent à tous niveaux
Rapidité, efficacité top.
Caroline M. 12/11/2018 at 18h21
Customer Review
5.0 / 5
Service efficace et rapide !
Julien V. 11/1/2018 at 09h54
Customer Review
5.0 / 5
Fabulous! I first learned of Les Sens du Monde when I fell in love with some products from Marrakech. I searched for the products and Voila! I found them solely on Les Sens du Monde. I had a lot questions and Sophie couldn't have been any more helpful!
Deborah C. 10/27/2018 at 00h53
Customer Review
3.3 / 5
I ordered two bottles of room spray one to come here in Germany and one to go to the UK as a gift. Mine arrived ok but the one for the UK went first to the USA and then to Germany!
The situation was dealt with well by customer service but I missed a Birthday date. I really expected to be told one of the sprays would be at no cost but that didn’t happen.
Patricia m. 10/25/2018 at 19h10
Dear Patricia, there was indeed a routing error of the carrier and we are sorry that your package could not arrive on the anniversary date (but the time delay with Colissimo International is not guaranteed). We advise our customers, when the parcel is to be delivered on a specific date to choose express transport. Concerning your wish, it is not commercially possible to offer the products at each delay or failure of the carriers, By cons, we offered you the delivery costs! We remain at your service ...Warm regards.
Les Sens du Monde 10/26/2018 at 11h45
Customer Review
5.0 / 5
Rapide et efficace.
Thierry C. 6/30/2018 at 06h09
Customer Review
5.0 / 5
Très satisfaite...
FRANCINE J. 6/11/2018 at 07h52
Customer Review
5.0 / 5
Articles trouvés très facilement sur le site, expédiés et livrés rapidement, avec des petits cadeaux en prime :).
Laetitia S. 6/3/2018 at 09h01
Customer Review
5.0 / 5
I received the parcel in UK very much on time and free of charge due to a promotion. Very kindly, Les Sens du Monde included a pair of small but nice gifts for me. I am happy with these products and the service.
Myriam R. 6/3/2018 at 01h35
Customer Review
5.0 / 5
Je suis vraiment très satisfaite .La personne que j'ai eu au telephonne est très agréable et très professionnelle.Je recommande fortement ce site et les produits.
Carine tognini t. 5/28/2018 at 11h25
Customer Review
4.7 / 5
Livraison parfaite.
Caroline l. 5/15/2018 at 22h59
Customer Review
4.0 / 5
5.
Christine w. 5/14/2018 at 12h02
Customer Review
4.7 / 5
Délai respecté sur la livraison, information client satisfaisante, produits conformes.
Valérie V. 5/13/2018 at 13h16
Customer Review
5.0 / 5
Bon site avec un large choix de produits à des prix abordables.
SYLVIE ALORY A. 5/7/2018 at 07h29
Customer Review
5.0 / 5
Parfait.
Anonyme. 5/2/2018 at 14h04
Customer Review
1.0 / 5
Livraison 0 tjrs pas été livrée.
Corinne S. 4/20/2018 at 20h45
Chère Madame,
Nous vous informons que votre colis est à disposition au point relais depuis ce matin !
Nous vous rappelons, par ailleurs, que la livraison en Point Relais dont le délai mentionné sur notre site entre 5 et 10 jours n’est pas garantit par le transporteur Relais Colis. Mais nous avons bien traité et expédié votre commande dans les 24h et votre colis a été livré 10 jours après.
C'est pour cela que nous proposons un large choix de livraison selon les attentes de nos clients : gratuité, rapidité, proximité, etc...
Pour une livraison express, il aurait fallu choisir Colissimo 48h.
A votre service. Cordialement. Sophie DD
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Les Sens du Monde 4/21/2018 at 11h24
Customer Review
1.0 / 5
After i placed the order, i was informed by email from a member of your staff that she sent a wrong items to me and asked me to refuse. the parcel arrived and i have refused (it has been returned to you) but nothing has been delivered ever since. i have replied to the email asking an update, so far i haven't heard anything.
please let me know when my order will be delivered.
Many thanks.
Eri A. 4/10/2018 at 12h36
A new parcel was dispatched yesterday, despite the fact that the first parcel is still pending delivery and has not been refused (see parcel tracking). But we have always issued a new shipment. Regards.
Les Sens du Monde 4/10/2018 at 12h48
Customer Review
2.7 / 5
J'ai eu du mal a réceptionner mon colis il était destiner au nom de l'entreprise point relais.
Michael j. 3/7/2018 at 14h51
Cher Monsieur, après vérification de l'étiquette de transport ChronoRelais, je vous confirme que le nom du destinataire (vous-même) est bien indiqué sur le bon et qu' effectivement l'adresse de livraison est bien celle du point relais puisque c'est l'adresse de retrait. Il se peut que le relais n'ait pas l'habitude de réceptionner des colis ChronoRelais.
Les Sens du Monde 3/7/2018 at 16h12
Customer Review
5.0 / 5
Rien à dire.
Mourad S. 3/2/2018 at 00h08