Ratings and Reviews for Pet Connection

Excellent service. Products fit beautifully and very good quality.

Absolutely Atrocious communication and customer service, took ages to send out, tried sending part of my order to one of their charities WITHOUT my consent Claiming I'd bought one of their charity items. Half of my order was missing. Won't ever shop with this awful company again. Shame there isn't an option for Zero stars. Absolutely Disgusting!! They list charity items with normal items so you end up paying for that item and its sent to their charity.

Nicely packaged,ensuring that the pet spray was safe from leakages and arrived on good time! Thank you! I will be shopping here again in the future 😉

Good support at chat and fast delivery, even in these times. Thank you.

Customer service in pet connection is second to none. Always keep you updated if they have any challenges with your order and offer alternatives. I had asked for black but beige came in first and in all honesty that colour worked better for me. A store full of caring and knowledgeable people - very rare to find. Well done guys, you should be proud of yourselves.

Quality product, prompt delivery.

The cat loves it.

Super service from Pet Connection. Fast delivery and very helpful on chat. Would use again.

I've been dealing with PetConnection for several years.

Good range of products, and reasonable prices (more reasonable than most).

The Great Gourmet tinnie debacle where they started producing in Italy as well as France, and Amber said the Italian tins stank. PetConnection sorted French tins pour madam :)

Always had pretty prompt dispatch, but last order topped that - was shipped within a few hours of placing it!

Moogy - and in this case garden tweets - are very satisfied !

Pet Connection, thank you for your service.
Due to no fault of Pet Connection my order was not delivered.
When this happened, the response to my online chat was immediate, as was the new order delivery and our dog is happy again.

Can't answer shipping as the order was going to Dots and not me.

Everything was excellent.

Shipping always very quick maximum time waiting is 2 days. Used to give Bulldog with skin issues.

Good service.

Great service. my items didnt arrive in the time they wer suppose to so I emailed and it turned out they wer lost so pet connections resent them straight away and they arrived the following day which was super quick and products were great.

Excellent service.

Oh what a wonderful store this is. Quick, prompt and very helpful. Will certainly be using them again.

I normally buy my feed from them when I pass through Newry. Always enjoy the friendly and efficient staff in the Newry store. Well packed and quick delivery. Because of the pandemic, I chose delivery to Dublin. Worked out a treat!

Delighted to be able to shop online for puppy food as hard to get in local shops and can’t travel beyond 5km. Great selection and good that it’s an Irish company.

V poor
Still haven’t received the order
I ordered in Ireland so that delivery would be timely but the order still hasn’t arrived!!

Whilst I had no complaints with the actual items the box they arrived in was not robst enough to to contain the items, the six packs had broken free of the box and were scattered on my door step.

Delivered on time. Good service.

Good item, great seller, posted really quickly.

A great site, orders always arrive within a few days and products are as described.

Excellent with fast delivery. Love Pet Connection.

Excellent service - delivery arrived at the date notified.

First time using this company but will be now setting up a standing order . Great customer service. Quick delivery too . Hassle free.

Service was excellant from placeing order to recieving the goods.

Fast shipping. Well packaged.
Very happy with purchase.

Never received.