My contact with customer support was a positive experience. Somewhere on route, my order got damaged. I liaised with Chris, providing pictures and I was promptly offered a replacement or full refund, together with a sincere apology. I opted for the former and the replacement was received in perfect condition and without delay. I would have no hesitation to shop with and recommend Pet Connection.
The customer support was excellent in every way. 😊
Diane W. 1/24/2024 at 05h36
All round great company to deal with. Prompt delivery, well packaged and kept up to date with delivery.
Steven H. 1/23/2024 at 17h24