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Ratings and Reviews for mobilepetfoods.co.uk

Merchant Ratings
5.0 1
5.0
 
 
URLhttps://www.mobilepetfoods.co.uk
Customer Review
1.0 / 5
Ordered on the 7th August 2019, received a confirmation email on the 8th August advising that delivery would be made on the 12th August 2019, waited in all day, no delivery and no communication. Firstly I would have hoped it would arrive prior to the weekend but when ordering there is no confirmed date. So I do not know when it is coming, no update, however received an email from to review my recent purchase...You have to give 1 star as a minimum or I would have given no stars! REFUND PLEASE!
Stuart J T. 8/12/2019 at 18h56
Customer Review
1.0 / 5
I never received a text to confirm my order time.
Charlotte K. 2/15/2019 at 18h22
Customer Review
1.0 / 5
I haven’t heard about the delivery yet.
Laura R. 11/19/2018 at 21h24
A clear misunderstanding. I do trust everything has been resolved to your satisfaction.
We very much pride ourselves on our customer service.
David.
mobilepetfoods.co.uk 11/22/2018 at 09h26
Customer Review
1.0 / 5
I DON'T HAVE THE ORDER. WHERE IS IT? I NOW HAVE TO GO AND BUY RAW DOG FOOD OUT OF LONDON. WHAT HAPPENED?
Helena D. 5/27/2018 at 12h22
Customer Review
1.0 / 5
I tried to rearrange delivery of this order as I ordered it not knowing I was going to have to go away for the week. I tried several times to phone to rearrange delivery. I left several voice messages and text messsges asking for the delivery to be postponed to the next week. I eventually got a reply when I emailed them to say that delivery would be postponed. I am not home so I can’t check but I hope I don’t come home to a defrosted load of dog food. Communication has not been very good.
Lucinda L. 3/21/2018 at 12h08
I am sorry to hear of your recent issues when ordering via our website.
I did send an email on Saturday to explain that the offices are not open over the weekend and that I would pass the message on.
The order was postponed as requested and is due for delivery as per email on 27 March 2018.
We look forward to delivering next week.
mobilepetfoods.co.uk 3/21/2018 at 13h12