Ratings and Reviews for

Merchant Ratings
5.0 1
Customer Review
2.3 / 5
Shipping- Ok except it arrived later than publicised
Merchandise - did not meet my requirements, and so has been returned for a refund
Customer Service - still waiting for a reply to my e-mail message request as to when I will be receiving the refunded sum.
Mr H. 11/28/2017 at 22h21
It's not very often that we don't get 5 stars so your comments will be looked into.

Our website doesn't state expected delivery times as we have been let down by the postal servce in the past. Your order was completed on the 23/11/17 and the goods were confirmed with you on the 25th. As the method of delivery was second class post this is an acceptable timescale.

Sorry to hear the item was no good for your intended purpose but if there's ever any doubt just give us a call and we'll help out over the phone. 0191 4144241

Apologies for the lack of response to your email. Your order was placed on our website but your query was submitted to our website. As the websites are completely different your order reference provided to the address was not a valid order from that site. We still should have responded to you and this will be looked into and I will respond to you.

Best regards

Paul Dougherty
Director. 11/29/2017 at 08h39