Err

Ratings and Reviews for www.premierequine.co.uk

Merchant Ratings
5.0 1
4.9www.premierequine.co.uk
 
Premier Equine International Limited
 
Merchantwww.premierequine.co.uk
URLhttps://www.premierequine.co.uk
Phone
AddressUplands
East Marsh Road
Goxhill
North Lincolnshire
DN19 7NQ
Customer Review
3.7 / 5
So pleased to have the opportunity to tell you that the fly mask is coming off - tried 2 and both off!!
Val Selwood. 7/30/2020 at 17h26
Customer Review
3.0 / 5
P&p is too high.
Louise B. 7/30/2020 at 14h20
Customer Review
3.7 / 5
The over reach boots were of good quality but the sizing is terrible. I ordered large and they were way too small. they would just about fit my Welsh Mountain Sec A they were so small. Something needs to be done about the sizing. I sent them back.
Kim A. 7/25/2020 at 20h26
Customer Review
3.0 / 5
Dpd were awful, they lied two days in a row about missing me when they did not attend. The boots did not fit well and so were returned. The customer service could not have been more amazing - an absolute credit to the company - they refunded my postage costs due to the behaviour of the provider and then were a no quibble return - there was nothing wrong with the boots - just did not suit me!
Felicity M. 7/19/2020 at 15h04
Customer Review
3.3 / 5
On 1st given day for delivery there was a problem and no delivery attempt was made. On 2nd attempt delivery was attempted at wrong address. 1 mask was great the other style wasn't.
Julie T. 7/14/2020 at 22h07
Customer Review
3.0 / 5
Disappointed that the spurs were faulty but pleased with the customer service to resolve the issue.
Clare J. 7/5/2020 at 06h57
Customer Review
3.7 / 5
The mask arrived promptly, well packaged. Customer service not applicable.
Joanne B. 6/27/2020 at 11h06
Customer Review
3.3 / 5
Love premier equine ! Great quality !! Very upset however they changed the packaging to this vile blue colour - a long standing premier equine customer I have over 80 rugs beautifully displayed in their bags in my purpose built rug room - since PE has changed the colour of their bags to this awful blue and seem To not care enough about their customers to help them source old style bags I am
Less inclined to buy moving forward. Perhaps they will
Soon change back
To black as the blue is hideous.
Lois S. 6/25/2020 at 20h50
Customer Review
3.7 / 5
Can’t fault shipping/customer service.
All products I have previously bought have been excellent.
Buster fly rug did not fit horse. Belly flap and straps too small.
Helen H. 6/11/2020 at 12h06
Customer Review
3.7 / 5
My breeches are very big. I measured using your size chart but there must have been some type of misunderstanding. I emailed you guys and you seemed helpful I just don’t have a great idea yet! Breeches are gorgeous just so big they are unwearable.
Melanie K. 6/10/2020 at 03h34
Customer Review
3.5 / 5
Great fitting fly masks that allow plenty of room around the eyes.
BUT PE the amount of packaging used is criminal, there is no need to put them in their own carry case, a total waste of resources and money that will go straight to landfill.
Elizabeth M. 6/9/2020 at 09h14
Hello,
Thank you for your comments.
Our re-usable storage bags provide a reusable packaging option to store your items in when they are not in use and to keep them clean and tidy.
Many of our customers tell us that they find the reusable storage bags very useful for the tack room.
All the best,
PE.
www.premierequine.co.uk 6/9/2020 at 10h47
Customer Review
3.0 / 5
Fast shipping, quality of products seem to have gone down.
E.W. 5/28/2020 at 13h49
Customer Review
3.0 / 5
Shirt is damaged, I emailed but got no reply. Other items & delivery time great.
Kathryn S. 5/27/2020 at 16h49
Customer Review
3.3 / 5
PE changed the design or cut of sweet itch rug. Mine came up small :( Horse had it in for 1/2 hour so small marks at mane. PE refused to let me return, if I hadn't phoned first and just sent it back they would have had it. Was advised sell it privately then reorder!
No thanks PE, disappointed and won't be back 😢
Lorna S. 5/27/2020 at 09h27
Customer Review
3.3 / 5
We are very pleased with fly rug. Disappointed with grooming kit.
Emma f. 5/24/2020 at 10h16
Customer Review
3.7 / 5
Very good.
Juliet M. 5/16/2020 at 16h55
Customer Review
3.7 / 5
Over all good experience.
Joanne G. 5/14/2020 at 21h51
Customer Review
3.7 / 5
First time buyer from premier equine but was disappointed with the product.
Sarah T. 5/9/2020 at 21h22
Customer Review
3.7 / 5
Lovely quality and quickly shipped but very big. Ordered 2 x medium for 2 big ponies and a large for 16hh warmblood. The medium fits the horse. Had to sell the large locally as massive, not worth cost of shopping to return.
Abigail L. 4/28/2020 at 14h56
Customer Review
3.0 / 5
Superb delivery ordered Thursday afternoon paid for Saturday delivery and received them on Friday lunchtime. Masks looked great and fitted like a glove, until my mare who in three years hasn’t damaged a thing came in wearing a mask in two pieces. So it lasted 6 days. She was in a post and rail paddock so no hedges or trees to catch it on but it is now wrecked and unusable.
I contacted Premier Equine by email 4 days ago but have had no response. So service clearly not great. Disappointed & cros.
Sara H. 4/19/2020 at 18h21
Customer Review
3.3 / 5
Merchandise arrived quickly.2 tops fit well.2 pairs of size 12 breeches ordered . one pair to small & one pair to big so sent back.
Sandra A. 4/16/2020 at 21h59
Customer Review
3.3 / 5
Delivery is expensive for a little parcel, one mask lasted only a couple of hours despite individual turnout, the others have been fine so far.
Hannah W. 4/15/2020 at 15h06
Customer Review
3.7 / 5
Delivery service poor. Email relating to failed delivery stated ' sorry you were not in' !, ...Currently impossible!
Rug is nicely constructed. Belly straps potentially too short for warmbloods. 6'6" Fitted my 17hh TB perfectly but belly straps far too short for 16.3hh warm blood.
Sally R. 4/15/2020 at 14h38
Customer Review
3.7 / 5
Only disappointed with delivery was left at a house that I had to track down as delivery company not helpful.
Deborah E. 3/8/2020 at 19h32
Customer Review
3.0 / 5
Love my premier equine items but not too pleased with the delivery, stayed at home all day waiting in my allocated time slot, for them to message saying sorry we missed you.I was waiting at home all day to make sure I was there, then changed the details so I could collect my parcel,said it had arrived and I went at 11:30am & 6:30pm to check if it had arrived and nothing, finally came the day after, 3 days after I was meant to have them delivered to my door. Nothing against premier equine items.
Chloe W. 3/7/2020 at 23h16
Customer Review
3.3 / 5
Rug was too big for my horse even though I don’t have issues in the same size with other brands. Contacted PE for an Exchange (to a smaller size) but it would have meant I had to pay the return postage costs which I think is pretty unfair. They wouldn’t help me out with this as it’s their ‘policy’.
Michelle N. 3/2/2020 at 10h46
Customer Review
3.3 / 5
Disappointed that the bobble hat was not fleece lined as in an earlier gift.
Cheryl M. 2/5/2020 at 15h21
Customer Review
3.5 / 5
Very disappointed that anti rub pad has big seam/lump exactly where horse being rubbed!!
.
Nicky f. 1/27/2020 at 19h40
Customer Review
3.3 / 5
Excellent service as far as the order and delivery are concerned.
Deborah T. 1/23/2020 at 01h04
Customer Review
3.7 / 5
The turnout boots are fab, unfortunately I think the communication between myself and the call operator wasn't very good, I said a waterproof jacket and ended up with a shower proof, at £70.00 that's an expensive issue.
Terry B. 1/19/2020 at 19h49