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Ratings and Reviews for www.jayjaysbrecon.co.uk

Merchant Ratings
5.0 1
4.9www.jayjaysbrecon.co.uk
 
The Specialists in Gen 4 Webbing, Mollle Webbing systems, Bergan Modifications and More.
 
Merchantwww.jayjaysbrecon.co.uk
URLhttps://www.jayjaysbrecon.co.uk
Phone
AddressGenuine JayJays Ltd, Unit 1 Ffrwdgrech Ind Est. Brecon LD3 8LA
Customer Review
3.7 / 5
Great website and easy to order, then let down by FedEx who failed to deliver on the the 1st day and when you pay £7.99 shipping did not expect that. The goods make up for it but poor standard of shipping by Fed Ex, not happy with that at all.
Bombardier Benjamin G. 9/10/2020 at 17h06
Customer Review
3.0 / 5
It was perfect.
Saif A. 2/15/2020 at 23h00
Customer Review
3.0 / 5
Very high postage.
Bob a. 7/5/2019 at 14h04
We are working to reduce the cost of our postage. Couriers can be a nightmare - if we go for the lower/budget companies we get huge problems. Theft of parcels, late deliveries etc..
We don't make any profit on postage and we are trying to negotiate a couple of new contracts at the moment so hopefully wont be for long.
.
www.jayjaysbrecon.co.uk 7/5/2019 at 15h37
Customer Review
3.7 / 5
Good service however I emailed about changing the jacket from size 170/96 to 160/96 and the jacket arrived and is the wrong size it has arrived as a 160/88 which is to small.
Anthony P. 6/14/2018 at 20h18
Hi,
Apologies this was human error on my part. I am trying to contact you to rectify.

Kind regards,
Adam.
www.jayjaysbrecon.co.uk 6/18/2018 at 13h11
Customer Review
3.7 / 5
Haven’t received my order yet due to the weather causing my delivery to become delayed so therefore I cannot properly review my order.
Ethan. 3/4/2018 at 22h27
Customer Review
3.0 / 5
Ordered and paid for but was not in stock and would not be in stock for at least 1 month...so asked for a refund. Refund was very prompt. Good customer service.
Richard B. 2/13/2018 at 09h47
Customer Review
3.7 / 5
Was sent to the wrong address, the wrong address was stuck onto the package.
Jake B. 12/11/2017 at 22h57
Hi Jake,

Thanks for the feedback - my sincere apologies for this error.
We have a new staff member in training and I have taken this matter up with them as a training need.
Again - apologies, Many thanks and kind regards, Adam.
www.jayjaysbrecon.co.uk 12/12/2017 at 11h12
Customer Review
3.7 / 5
Shipping practically next day delivery.
Conor M. 2/4/2017 at 13h16
Customer Review
3.0 / 5
Parcel was not signed for or left on the porch, still searching for it, will update you once I've found it.
Kyle m. 5/5/2016 at 14h09
Hi,
We are really sorry to hear that something went wrong with the delivery service. We use DPD InterLink who are usually very good - I have been on to them and have so far been shown two pictures taken by the delivery driver, purporting to show delivery.
I will be in contact to see how this is progressing and to try and help in locating the parcel.
Let me know if you get anywhere your end (systems@jayjaysbrecon.co.uk)
Kind regards, Adam.
www.jayjaysbrecon.co.uk 5/6/2016 at 11h40