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Ratings and Reviews for Brolliesgalore

Merchant Ratings
5.0 1
4.9Brolliesgalore
 
 
MerchantBrolliesgalore
URLhttps://www.brolliesgalore.co.uk
Phone
AddressUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH55 8TJ
Customer Review
4.3 / 5
Very pleased with quality and design.
Shirley F. 7/31/2020 at 23h33
Customer Review
4.7 / 5
Good delivery time.
Christine g. 7/31/2020 at 19h08
Customer Review
4.7 / 5
Customer service is excellent...received my order 3 days after ordering. However before I opened it I had received an email from Brolliesgalore informing me that they had issued the incorrect umbrella. They rectified this mistake and within less than a week I had received the correct umbrella. I have given the umbrella 4/5 as the receipent has yet to use it, however it looks very sturdy, well made and stylish!
Andrea F. 7/19/2020 at 10h10
Customer Review
4.7 / 5
Beautiful umbrella selection, truely arty.
Teresa M. 6/19/2020 at 12h02
Customer Review
4.7 / 5
Surprisingly quick delivery, which is always a plus. No problems at all and very happy with the product. Will shop with you again in the future.Thankyou.
Anna W. 6/13/2020 at 20h19
Customer Review
4.5 / 5
Very pleased thank you.
A O. 6/9/2020 at 11h36
Customer Review
4.3 / 5
I wished there were more shipping options, because the only shipping option available was double the price of the item I bought, which is quite alot. The shipping was ridiculously fast though, it got to me in a single day, and I live in a different country, would have been happy to wait longer for cheaper shipping. Very happy with costumer service and over the all purchase in general. Love the umbrella I bought.
Eleonora L. 5/14/2020 at 17h05
Hi there,

Yes this is something that we are aware of. Unfortunately the long umbrellas are too long to go via Airmail as the maximum length is 60cm so they have to go via courier. DHL is an amazing service and are currently quoting the best price over FedEx and Parcelforce. FedEx does have a TNT road service but unfortunately it's not reliable yet and we had too many parcels going missing or damaged. We will continue to look out for a reliable, cheaper yet slower courier option.

Kindest regards
Brolliesgalore.
Brolliesgalore 5/15/2020 at 15h04
Customer Review
4.7 / 5
Service delivery spot on even in this Covid pandemic. Very good updates.
Sandralucia. 5/11/2020 at 16h56
Customer Review
4.7 / 5
Great Service , delivered on time and good packaging.
Tracey M. 5/9/2020 at 19h31
Customer Review
4.7 / 5
I had the misfortune to get an umbrella which broke, the handle pulled out of the shaft. This was speedily and perfectly rectified with a replacement when I sent a photograph. An unusual failure I’m sure but ace customer service!
Trudy S. 5/7/2020 at 17h10
Customer Review
4.7 / 5
Rating excellent.
Karen A. 4/21/2020 at 13h38
Customer Review
4.7 / 5
Great quality, very happy with purchase!
Rachael P. 3/28/2020 at 11h40
Customer Review
4.3 / 5
Super quick service.
M W. 3/5/2020 at 16h05
Customer Review
4.7 / 5
Very happy with the service overall. Fast and efficient.
ADR. 3/3/2020 at 22h34
Customer Review
4.7 / 5
Excellent sellers. Very quick delivery n.
Brian B. 2/20/2020 at 18h06
Customer Review
4.0 / 5
Nice product. Prompt delivery. Good packaging.
Lizzieteaches963. 2/8/2020 at 18h05
Customer Review
4.0 / 5
Although I had problems with the delivery of my umbrellas, Christine at BrolliesGalore could not have been more communicative and helpful and resolved the delivery problem very quickly. What a delight to find such a customer friendly company.
Claire A. 2/4/2020 at 11h49
Customer Review
4.7 / 5
I've not been able to put this to the test yet, but I took it outside in a moderate wind and it didn't blow out, so that's promising. Has a good feel, and mechanism works OK. The real test of a brolly is seeing it in action, however, and I'll be interested to see how it works in strong sunshine. This is my first UV umbrella, so looking forward to using it after getting too hot using conventional umbrellas in summer.
Nigel P. 2/1/2020 at 21h27
Customer Review
4.7 / 5
The umbrellas arrived very promptly and are beautiful. Sadly the see-through one came back damaged from wind from one outing which is disappointing-it has been fixed but was hoping it would be a bit hardier.
Elisa O. 1/16/2020 at 19h39
Customer Review
4.7 / 5
Good delivery and well packaged.
Pauline S. 12/27/2019 at 10h41
Customer Review
4.0 / 5
Order arrived quickly. Disappointed with umbrella quality so returned for refund.
Rachel S. 12/24/2019 at 16h35
Customer Review
4.3 / 5
Its for Christmas presents so I haven't tried the umbrella out but it looms fine. Wouldn't know the stand had been used to look at it.
Geoffrey G. 12/23/2019 at 16h37
Customer Review
4.0 / 5
Lovely products, fast delivery.
J E. 12/20/2019 at 08h15
Customer Review
4.0 / 5
Fast shipping, disappointing umbrella, good that the website shows sizes and weights. Bad that the price was decreased by 30& soon after we purchased it.
Christopher T. 12/14/2019 at 18h26
Thank you for your feedback on this umbrella and on our website. We are very sorry to hear that you are not happy with the quality of the item you purchased. You are still very welcome to return it for an exchange or refund.

We did however notice that you received the 30% discount on your order, as this has been a sale item for a while, so you paid the reduced price.

If you have any questions regarding this, please do not hesitate to contact us.
Brolliesgalore 12/17/2019 at 11h19
Customer Review
4.7 / 5
Received vary promptly in sturdy box. Not used any of the items yet but the handles and fabric appear to be of good quality.
Margaret S. 12/9/2019 at 09h41
Customer Review
4.7 / 5
Purchased three cat brollies as Christmas presents.
Therefore 4 stars as they look good, but no removed from packaging,or put to the ultimate wet cat in the rain test.
As to delivery and service. Quick, efficient, well packed, and trouble free. Thank you.
Hazel P. 12/1/2019 at 21h41
Customer Review
4.7 / 5
I was incredibly pleased to find this site. Having a fun umberella during the miserable colder months is a really great way to cheer things up. The range they hold is fantastic .
Prices range from affordable everyday to decadent designer .
I love my two purchases and will definitely be using this company again 3
.
Yvonne A. 11/14/2019 at 20h31
Customer Review
4.7 / 5
Easy to use website with a wide range of brollies available including those on sale. Very speedy delivery of items and excellent customer. Thank you.
Connie C. 10/14/2019 at 10h42
Customer Review
4.3 / 5
Good service.
Ganesh T. 10/3/2019 at 17h19
Customer Review
4.7 / 5
Helpful customer service when I had a problem with international delivery.
M. U. 9/19/2019 at 22h43