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Ratings and Reviews for The Stick & Cane Shop

Merchant Ratings
5.0 1
4.9The Stick & Cane Shop
 
 
MerchantThe Stick & Cane Shop
URLhttps://www.stickandcaneshop.co.uk
Phone
AddressUnit 5/6 Polbeth Industrial Estate
West Calder
West Lothian
EH54 6PF
Customer Review
4.0 / 5
Excellent product, exactly what I required to replace my previous stick which was misplaced. Would recommend.
Robert g. 2/20/2021 at 17h48
Customer Review
4.7 / 5
Only reason shipping 4 stars is the use of Royal mail.
Derek D. 2/20/2021 at 15h16
Customer Review
4.7 / 5
Informative and helpful website, easily used. Product as described.
Graham Y. 2/18/2021 at 17h17
Customer Review
4.7 / 5
Was hard to find a ferrule that fitted, brought several, measuring was not easy. This one was just right.only down side was the postage was twice as much as the item. Would have brought more if I had known that it fitted. Next time will purchase a new stick and spares, will avoid postage.
Patricia L. 2/1/2021 at 13h19
Customer Review
4.0 / 5
Prompt and efficient service.
Mark h. 1/29/2021 at 19h15
Customer Review
4.7 / 5
All good. Delivered on schedule.
Ferrules were as I wanted and having fitted to my walking stick, are nice and quiet with a good grip.
Simon N. 1/28/2021 at 19h32
Customer Review
4.3 / 5
Stick has arrived and appears well made, however is of a lighter frame than I am used to and certainly thinner and more hollow.

Concern for amount of weight it can take regularly and wasn’t advertised as a dress cane.

Other than that product is as described and has made me more confident when out and about.
Jay L. 1/28/2021 at 18h17
Customer Review
4.3 / 5
Error in first delivery. One phone call and the mistake rectified. Thank you.
P C. 1/21/2021 at 16h43
Customer Review
4.0 / 5
Arrived in reasonable time. Goods of good quality.
Jonathan S. 1/17/2021 at 17h21
Customer Review
4.3 / 5
The replacement ferrule was quite easy to fix, and solves the "tapping" noise as I walk. Considering that I placed the order when the firm's premises were closed, the items came quite quickly.
Alan R. 1/14/2021 at 18h40
Customer Review
4.5 / 5
Shipped quickly, well packaged, as described.
Nick A. 12/28/2020 at 15h01
Customer Review
4.3 / 5
It looks good and was delivered incredibly quickly.
Nosamm. 12/16/2020 at 16h25
Customer Review
4.3 / 5
Received it fairly quickly. Had no need for customer service. Product looks lovely but it's a present.
Mrs S. 12/3/2020 at 19h46
Customer Review
4.7 / 5
Good product made to fit
.
Steven S. 11/29/2020 at 10h11
Customer Review
4.0 / 5
Good selection of sizes at a reasonable price. Order arrived promptly and quality looks to be good.
Clive C. 11/20/2020 at 08h58
Customer Review
4.0 / 5
Everything was just find hope to see you again.
Terence B. 11/15/2020 at 19h38
Customer Review
4.3 / 5
A very nice, simple ferrule for a walking stick. Alas it is just too loose for my Walker Countrymaster! Nevertheless I received excellent and sympathetic help.
John T. 11/14/2020 at 02h22
Customer Review
4.3 / 5
Handle on the walking stick is comfortable. Delivery was prompt. I am disappointed in the quality as I expected something better than what I could have bought elsewhere online from the largest retailers. The metal seems thin and tinny.
LT. 11/9/2020 at 18h26
Customer Review
4.0 / 5
Clear website with easy ordering process. Delivery wa slow but that was most probably due to Coriona virus restrictions.
Anthony p. 10/16/2020 at 07h36
Customer Review
4.3 / 5
Very efficient service, great product!
Cornelia A. 9/28/2020 at 15h43
Customer Review
4.7 / 5
Thank you- I am very pleased with my smart new walking sticks.
Excellent service, very nice man went out of his way to make sure they were delivered to me in time for my holiday.
Margaret M. 9/17/2020 at 22h22
Customer Review
4.7 / 5
Attractive product.
Clare M. 9/7/2020 at 22h07
Customer Review
4.7 / 5
Beautiful piece of wood, perfect size.
Kathryn D. 8/22/2020 at 16h33
Customer Review
4.7 / 5
Excellent items, delivered in a reasonable time.
A M S. 8/21/2020 at 11h35
Customer Review
4.7 / 5
Very happy with the stick and shipping.
Hilda M. 8/14/2020 at 10h50
Customer Review
4.7 / 5
Shipped on time, arrived in good condition. I'm a bit disappointed by the quality of the finish on the handle, which is already showing signs of distress (pitting, spotting, loss of pigment from being dropped a couple of times, as I'm new to walking with a stick) - I should have thought the handle would have been particularly durably finished, as that is where the gripping goes on - but the stick itself is sturdy, takes my weight and helps my balance, which makes me feel a good deal safer.
Malcolm C. 7/31/2020 at 11h01
Customer Review
4.3 / 5
Satisfied with product in every way. Smart, attractive, strong, efficient.
Peter J. 7/20/2020 at 19h27
Customer Review
4.3 / 5
Hello I was very happy with the personal service I received from your company the only suggestion I would like to make would be the following
Perhaps there to be a complimentary slip with the details of the particular product i.e.. which wood the stick is made from and perhaps a little more detail of the origins of the stag horn?
I tried to find the details after delivery and would have appreciated a simple card or as i say a compliment slip or even an invoice with the particulars.
Thanks MH.
M H. 7/9/2020 at 18h03
Customer Review
4.3 / 5
Shipping went a bit odd, air service took 2 weeks and tracking service of Royal Mail was odd. But the cane bought is a good product!
Marleen R. 6/26/2020 at 16h56
Customer Review
4.0 / 5
Very satisfactory . Thank you .
Richard L. 6/20/2020 at 17h03