Ratings and Reviews for

Merchant Ratings
5.0 1
Customer Review
1.0 / 5
We haven’t received it yey.
Julia B. 11/2/2018 at 15h23
I am sorry you had not been informed that there was a lead time on your purchase. I believe you have now received the tool and are happy with the way in which we dealt with your concerns. We have updated our systems to ensure that we keep customers informed of delays regarding the delivery of any of our products. We look forward to the opportunity to be of service to you again.
Kind Regards
The Sales Team, 11/8/2018 at 15h59
Customer Review
1.0 / 5
Roofing tools - do you not know that working people cannot stay at home all day to take a delivery? Why do you insist on a signature? I have not received my order, and am now expected to drive a 60 mile round trip to pick it up! Get with it - everyone else is happy to leave deliveries in a safe place. It's bloody annoying. I shall use a different supplier in future.^.
Ian K. 11/25/2017 at 19h28
Customer Review
1.0 / 5
When should I have received my order,( thought I payed for next day delivery?).
Gary D. 9/4/2017 at 22h57
Customer Review
1.0 / 5
I'm very unhappy! I never received my package. I needed this for a job. I had to go out and buy another one! Thanks for wasting my time and money.. DHL opened an investigation but they don't have a clue I'm so pissed.
Michael j. 11/15/2016 at 16h59
We are sorry that you did not receive the goods within your expected timescale, however we have no control over the time taken to deliver goods to the United States after they leave Metal Solutions Ltd. We are advised by DHL that the goods were delivered and signed for today.
. 11/17/2016 at 16h08