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Ratings and Reviews for mypetwarehouse.co.uk

Merchant Ratings
5.0 1
4.9mypetwarehouse.co.uk
 
 
Merchantmypetwarehouse.co.uk
URLhttps://www.mypetwarehouse.co.uk
Phone
Addressmypetwarehouse.co.uk LIMITED
38 Newtown Road,
Malvern,
Worcestershire,
WR14 1NZ
Customer Review
4.7 / 5
Packaging the bag in a carton box is unnecessary and not ecofriendly.
Marie S. 9/21/2019 at 09h31
Customer Review
4.7 / 5
From ordering to deliver I was kept up to date. The only issue was the two packets of treats were all broken. So maybe better packaging to protect them,.
Elaine R. 9/20/2019 at 06h57
Customer Review
4.3 / 5
Great simple ordering good value and speedy shipping.
Karen A. 9/1/2019 at 10h13
Customer Review
4.7 / 5
The one hour slot suits me so long as it is not at the expense of fuel consumption and carbon emissions and particle pollution.
SANDRA B. 8/24/2019 at 12h49
Customer Review
4.7 / 5
Excellent service. Very fast delivery.
Paul E. 7/14/2019 at 11h36
Customer Review
4.0 / 5
Would be 5* had there not been issues with DPD delivery. Customer services efficient in helping to sort.
Sally H. 7/13/2019 at 21h17
Customer Review
4.0 / 5
Good price. Unfortunately wasn’t delivered on the day - was supposed to be left in a “safe place” but the delivery driver for DPD ignoredthe instructions and didn’t bother delivering the item. It was eventually delivered the next day after a lot of hassle!
Jacqueline K. 6/15/2019 at 09h44
Hello Jacqueline,

Thank you for taking the time to provide feedback. We're sorry to hear about the issue you suffered with DPD regarding not leaving your parcel in the safe place as requested. I will get this looked into with DPD to see why the driver didn't follow the instructions. Normally, if contacted on the day, we can arrange for driver to redeliver the parcel the exact same day and ensure that it is left in the requested safe place.

Apologies again, mypetwarehouse.co.uk.
mypetwarehouse.co.uk 6/17/2019 at 21h46
Customer Review
4.7 / 5
Ordered a 15kg bag of Eden Dog food. Arrived promptly, package well and at a good price. Will order again.
Mahesh H. 6/4/2019 at 23h07
Customer Review
4.7 / 5
Delivery was first class now the courier has changed. Not so happy with the product as it has changed its size. Not the fault of pet warehouse.
ANDREW H. 5/23/2019 at 20h24
Customer Review
4.7 / 5
Easy to order on the website, free delivery is a bonus, it arrived later than the initial delivery date, but it was only the next working day.
Jasmin W. 3/18/2019 at 22h08
Customer Review
4.7 / 5
If the dog likes it so do I.
Anonymous. 1/27/2019 at 00h26