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Ratings and Reviews for mypetwarehouse.co.uk

Merchant Ratings
5.0 1
4.9mypetwarehouse.co.uk
 
 
Merchantmypetwarehouse.co.uk
URLhttps://www.mypetwarehouse.co.uk
Phone
Addressmypetwarehouse.co.uk LIMITED
38 Newtown Road,
Malvern,
Worcestershire,
WR14 1NZ
Customer Review
1.0 / 5
Would give it no stars if I could. The Eden semi moist dog food made my dog puke and have very bad stools. Need to change him back to old dog food. Constantly calling customer service and no one picks up. Won't issue me a refund as I can't even get to anyone. Very bad service, bad products I highly do NOT recommend using this supplier.
L. 5/30/2019 at 10h18
Customer Review
1.0 / 5
As I am still to receive my order, I cannot really rate it - other than we have had this brand of dog food before. I am unlikely to order again through mypetwarehouse due to your delivery company Yodel who have been unable on two consecutive days to find my location and deliver my goods. All other delivery companies seem to be able to find my address without problem. I will now have to make a trip out of our home town to a Yodel centre to collect my goods. Not a desired outcome.
Susan S. 3/15/2019 at 11h00
Hello Susan,

Firstly we would like to apologies for the delay in you receiving your order. We have been in contact with Yodel to find out the problem in delivering your parcel which Yodel have delivered successfully before this occasion. We are deeply sorry about the inconvience caused by yourself now having to go to collect the parcel from the Yodel depot.

We will contact you privately to discuss this issue further and find a solution.
mypetwarehouse.co.uk 3/15/2019 at 21h07