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Ratings and Reviews for www.sitandsleep.co.uk

Merchant Ratings
5.0 1
4.8www.sitandsleep.co.uk
 
Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
 
Merchantwww.sitandsleep.co.uk
URLhttps://www.sitandsleep.co.uk
Phone
AddressRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Customer Review
5.0 / 5
All excellent.
Elaine R. 9/23/2020 at 10h15
Customer Review
5.0 / 5
Good customer service.
Sofa Bed was late in arriving in the UK due to bad weather and Sit and Sleep kept us informed of the situation via e mail.
When the sofa did arrive in the UK they contacted us again giving us a time when it would be delivered.
The sofa was delivered on time and date stated was well wrapped and in perfect condition.
June W. 9/23/2020 at 10h08
Customer Review
5.0 / 5
Excellent, stylish product.
Darrell B. 9/23/2020 at 00h12
Customer Review
5.0 / 5
Delivery was made, as scheduled, by a cheerful and helpful IT Distribution driver. The packaging was suitably robust but easy to open. The product is, as described, very good construction and quality. We found the assembly instructions difficult to understand and assimilate but we persevered and completed the assembly with some telephone assistance from Sit & Sleep. They provided excellent service throughout all the phases of our purchase which made for a very positive customer experience.
David B. 9/15/2020 at 18h29
Customer Review
5.0 / 5
Very pleased with with quality of the mattress. Perfect for our needs.
Lesley C. 9/5/2020 at 17h04
Customer Review
5.0 / 5
Very good quality product.
Sheila P. 9/3/2020 at 15h25
Customer Review
5.0 / 5
I have to thank "sit and sleep" for their courteous, friendly and efficient manner in dealing with my enquiry and translating it into a manufactured product which met my every expectation when it was promptly delivered and easily assembled on receipt-and is now in use to add comfort and additional accommodation in the guest bedroom.
Definitely a relaxed and hassle-free experience.
John S. 9/2/2020 at 14h33
Customer Review
5.0 / 5
I had searched all over the internet because I wanted all natural fibres without any chemicals,
SitandSleep was the only company I could find that had that type of Futon in their range of products.
It was made to measure, to my choice of requirements in super fast time, and I was also able to collect it myself at my convenience.
. R. 9/2/2020 at 10h45
Customer Review
5.0 / 5
Very good service, delivered when promised. Not very clear assembly instructions though, otherwise everything fine.
Lorna B. 9/2/2020 at 08h56
Customer Review
5.0 / 5
Absolutely fantastic service from initial phone call to delivery of our sofa bed .
Andrew &Robert were super helpful every time we spoke on the phone nothing was a problem for them ,
We chose the Roman 3 seater futon for our narrowboat and it is perfect quality made throughout ,
we have had lots of lovely compliments from family & friends ,we are more than happy with it and would not hesitate to purchase again or recommend Sit & Sleep .
Many thanks to you all once again for all your help. .
Clive S. 8/31/2020 at 09h41
Customer Review
5.0 / 5
Was unsure if it would arrive as promised during lock down but I shouldn’t have worried as the delivery day, time and procedure were exactly as promised, I was so impressed.
What can I say about Sit and Sleep, I was very concerned about ordering and spending with any company due to a few recent disappointments elsewhere during lockdown, however, this was a whole totally different experience.
Almost instant email and phone contact with amazingly knowledgable, helpful and non pushy Andrew, THAN.
Robert B. 8/30/2020 at 15h57
Customer Review
5.0 / 5
Quality product.
Under-sofa drawer would be improved with a handle of some description (rope ?) as it is difficult for older, less able people to get it in and out.
Service would be 100% improved if there was an option for product to be delivered ready assembled, or an option for it to be assembled on site and packing removed.
J J. 8/24/2020 at 16h02
Customer Review
5.0 / 5
Great service, excellent product. Very attractive and well made. Looks beautiful and is extremely comfortable. It hasn’t been slept on yet but it’s a generous size and very thick so I am sure it will be comfortable.
Carol L. 8/20/2020 at 17h55
Customer Review
5.0 / 5
Very satisfied , delivered when said .
Rebecca S. 8/20/2020 at 10h53
Customer Review
5.0 / 5
Delivery was in perfect time for my needs. The futon looks really great and I'm so glad I made the decision to purchase it. Very comfortable to sit on a f feels good when lying on it but I have not slept on it but I'm sure it will be great when I do. I dud have a lityle issue when ordering on line but I decided to call instead and I'm glad I did great customer service great product what mire can you ask for. Thanks Sit and Sleep I love my Futon.
Elizabeth W. 8/10/2020 at 11h00
Customer Review
5.0 / 5
We all really like the Kewbs! They're comfortable and amazingly versatile, which is just what we needed. The shipping process worked fine for us. Thank you!
Heather B. 8/9/2020 at 11h00
Customer Review
5.0 / 5
Very well built product with amazing customer service. I needed the order earlier and Robert was very helpful and supportive as he bought the date forward and I received the order exactly when I needed it. It was well packaged and already in use. Feedback so far is that its very comfortable.
Mitesh J. 8/8/2020 at 00h09
Customer Review
5.0 / 5
I wasn’t sure which sofa bed to choose so I rang Sit and Sleep directly for advice. The man I spoke to was really helpful and I decided to purchase there and then. The sofabed arrived on the specific date I requested and it was very easy to assemble singe handedly. It looks great and is very comfortable to sleep on so I’m very happy with my purchase. Would definitely use this company again in future.
Louise b. 8/4/2020 at 11h44
Customer Review
5.0 / 5
A very straight forward process from the beginning. We were kept up to date with everything all through to delivery. The customer service was absolutely outstanding.
Julie P. 8/3/2020 at 09h46
Customer Review
5.0 / 5
Excellent service. I rang the store and enquired about a bespoke product. Got really good advice on what to order and the product arrived ahead of time. A high quality product with friendly service. What note can you ask for ?
.
Matt H. 7/28/2020 at 22h52
Customer Review
5.0 / 5
Excellent all round, worth the money.
RW. 7/27/2020 at 15h15
Customer Review
5.0 / 5
Excellent service during ordering process. Everything happened as they said it would. First class product and service to match.
Josie W. 7/25/2020 at 12h15
Customer Review
5.0 / 5
Solid product and assembles well. Very pleased with quality. However, the assembly instructions are rubbish and not at all clear. I think they were put together by someone who already knew how to do it. I suggest before publishing them they should be given to someone who has never assembled furniture and their feedback listened to. Despite that, provided you have patience and can work things out for yourself I do recommend this product.
Michael T. 7/25/2020 at 10h37
Customer Review
5.0 / 5
Very satisfied customer. I highly recommend Sit and Sleep.
Lorraine M. 7/24/2020 at 19h14
Customer Review
5.0 / 5
Very nice customer service, friendly delivery service and good quality sofa bed for a very reasonable price.
Giulia. 7/23/2020 at 11h04
Customer Review
5.0 / 5
Excellent customer service. Contacted to discuss colour and availability and received accurate information re placing order and expected delivery date. Arrived on time and good information from carrier.
Paul W. 7/22/2020 at 21h38
Customer Review
5.0 / 5
Sit & Sleep really helped us out in a tricky situation when we needed a futon at short notice. Customer service was some of the best we've had. Not only that, we love our futon - it was easy to put together, and it's very comfortable to sit on and to sleep on. We'd recommend this company to absolutely anyone.
Matthew C. 7/15/2020 at 10h52
Customer Review
5.0 / 5
Cant fault the customer service.
Beverley A. 7/13/2020 at 13h44
Customer Review
5.0 / 5
Great customer service, very helpful in helping choose the right futon.Very well made and comfy we are thrilled to bits with both the futons .Thank you.
Karen M. 7/11/2020 at 02h11
Customer Review
5.0 / 5
Very quick delivery and good communication. The compact futon was as advertised, looks well made and sturdy and was very easy to put together.
Elizabeth H. 7/10/2020 at 17h14