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Ratings and Reviews for www.sitandsleep.co.uk

Merchant Ratings
5.0 1
4.8www.sitandsleep.co.uk
 
Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
 
Merchantwww.sitandsleep.co.uk
URLhttps://www.sitandsleep.co.uk
Phone
AddressRandswood Farm Ind Est
West Wratting
Cambridge
CB21 5LR
Customer Review
5.0 / 5
Excellent service and a big thank you to Andy for sourcing the single classic futon and pulling out all the stops to get it shipped to us just before Christmas when we needed a bed very urgently. The classic futon is used by my student son who finds it very comfortable and loves the recline mode for lounging about/studying/chatting with friends. I fully recommend both SitandSleep and the classic futon.
Rosemary A. 1/3/2021 at 18h01
Customer Review
5.0 / 5
Excellent product, excellent service and delivery. I would recommend this company and it’s products. We are extremely satisfied with this firm.
Margaret W. 12/31/2020 at 21h23
Customer Review
5.0 / 5
Incredible service and a great product.
David O. 12/29/2020 at 00h13
Customer Review
5.0 / 5
Excellent product and service.
Paul H. 12/23/2020 at 12h28
Customer Review
5.0 / 5
Brilliant service and delivery experience would recommend.
Donald P. 12/21/2020 at 12h04
Customer Review
5.0 / 5
Straightforward process with no problems.
Agnes H. 12/21/2020 at 11h14
Customer Review
5.0 / 5
Really lovely futon. Perfect for what we wanted. They sent the wrong size futon cover the first time, but quickly and easily sorted out their mistake and sent the correct one.
Kate A. 12/21/2020 at 07h50
Customer Review
5.0 / 5
Excellent service from first ordering to the delivery, kept informed, via e mail, throughout the process. The KEWB chairs we ordered are a sturdy, cleverly designed piece of furniture and pleasing to the eye. Would reccommend to anyone looking for a table/chair/bed combination - very clever design.
Alison M. 12/21/2020 at 00h33
Customer Review
5.0 / 5
Excellent service overall.
Stephen Y. 12/16/2020 at 17h24
Customer Review
5.0 / 5
Great company to deal with. Communication was excellent throughout the order. Very happy.
Dougal M. 12/14/2020 at 17h27
Customer Review
5.0 / 5
Faultless!

Very good


Excellent.
Hilary L. 12/13/2020 at 08h57
Customer Review
4.7 / 5
My only comment would be that I had to call Sit and Sleep twice to enquire about delivery date and would have appreciated an email update on the progress of the order.
Clare K. 12/12/2020 at 14h12
Customer Review
5.0 / 5
5.
Patricia C. 12/12/2020 at 10h37
Customer Review
5.0 / 5
Excellent communication and service. We are delighted with our sofa bed and the process of ordering and shipping was very well managed.
Rachel B. 12/12/2020 at 09h31
Customer Review
5.0 / 5
Customer service is great!
Sheng-Wen W. 12/12/2020 at 00h13
Customer Review
5.0 / 5
Quality product at a good price
Delivered on time in a sturdy parcel. .All fabric contents securely wrapped in polythene.
Timber frame straightforward to assemble with nuts/bolts/screws/instructions supplied. Easier with two persons but I was able to do it alone. Futon mattress itself very good quality for this price. We purchased the upgraded version. Cover fabric very good quality and fitted well. Comfortable to sit and lie on. For this price what more can you ask?
Peter L. 12/10/2020 at 10h54
Customer Review
4.7 / 5
Lovely sofa bed and chair. Firm but comfy although havnt slept on it yet.
Great customer service. Very helpful, friendly and honest!
Delivery took a little while but it was quicker than promised and better than most specialist furniture outlets.
Jonathan G. 12/9/2020 at 15h32
Customer Review
5.0 / 5
Customer service second to none, a pleasure.
John C. 12/8/2020 at 17h16
Customer Review
5.0 / 5
Excellent, highly recommended.
Elizabeth M. 12/8/2020 at 09h16
Customer Review
5.0 / 5
Excellent customer service when ordering, very efficient and accurate on delivery dates, and distribution company was also very good in terms of communication and delivery. Highly recommended and very pleased with my product!
Janet W. 12/8/2020 at 08h19
Customer Review
5.0 / 5
Sit and Sleep were very helpful when I phoned them, the order came when it was planned and the packages arrived in a good condition.
Andrea D. 12/7/2020 at 20h01
Customer Review
5.0 / 5
Very helpful at the initial enquiry. The sofa bed is very comfortable and just what we wanted.
ANTHONY T. 12/7/2020 at 19h26
Customer Review
5.0 / 5
SitandSleep are a breath of fresh air!

Other suppliers were half hearted in their responses to my questions. SitandSleep couldn't have been more helpful.

If you've forgotten what good customer service is give them a try. You'll be very glad you did!
Roger M. 12/7/2020 at 18h26
Customer Review
5.0 / 5
Lovely futon. Very comfortable to sit on. Looks good. We paid for the more expensive mattress and it is very comfortable to sleep on. Good value futon compared to other companies. Good customer support. Would recommend.
Louise L. 11/26/2020 at 13h30
Customer Review
5.0 / 5
Good at keeping customer informed, pleasant delivery.
Lisa C. 11/24/2020 at 01h29
Customer Review
5.0 / 5
Friendly, efficient, knowledgable and patient. You really couldn't ask for a better experience when buying a quality sofa online.
Matthew K. 11/16/2020 at 19h51
Customer Review
5.0 / 5
Superb customer service. Email enquiries were answered promptly with a personal touch. Extremely helpful in arranging shipping to the Isle of Man. I would not hesitate to recommend this company to anyone.
Sally M. 11/6/2020 at 17h16
Customer Review
4.0 / 5
Good shopping experience, only place we could find something that met our requirements in size and style. Fast dispatch of samples to help with choice. Item description could have been better in relation to removable cover. Felt a bit let down by delivery time as while it was dispatched within the 10 days the 'delivery partner' then quoted 4 weeks for deliver which is left for you to arrange with them (not difficult though); to be fair they also delivered it quicker than the 4 weeks when asked.
Graham A. 10/31/2020 at 09h36
Customer Review
5.0 / 5
Good company.
Alasdair N. 10/31/2020 at 02h25
Customer Review
5.0 / 5
First time I've used this company - excellent service. Item I ordered was out of stock and the company gave accurate information as to when a delivery was expected and kept me well informed by email of progress. Sofa bed was excellent quality and well worth the wait. Similarly, delivery company, ITD, gave good order tracking information and delivery driver was helpful and pleasant. I'd have no hesitation using Sit and Sleep again.
Chris W. 10/18/2020 at 09h10