Ratings and Reviews for www.sitandsleep.co.uk

Friendly, knowledgeable service with no pressure to buy. Can thoroughly recommend.

Customer service 10/10 - super helpful and going up and beyond. I customised some furniture I bought with them and they ordered more fabric and offered advice to me. Will definitely stay a customer in the future. Thanks sitandsleep! Margot.

I’m very happy with my purchase, I visited the showroom to see how comfortable the various sofa’s and futon’s were (very, being the answer!) The showroom gents were so helpful and I wasn’t rushed or pressured in any way, so although I’d gone with the intention of buying a chair in the end I decided to buy a compact double instead! The delivery was quick and easy and my futon is very comfortable. Thanks for all your help.

Absolutely perfect mattress for a futon base that's used as a permanent bed. First class service and very happy with the product.

Easy to order. Very good feed back when contacted with regards to delivery. Delivered on time. Easy to assemble and well made. Looks great. Very comfortable.

I found SitandSleep whilst browsing the internet looking for a replacement futon cover and was immediately pleased with the fact that there was a large choice of material and I could send for a sample before making a purchase. The staff were extremely patient and helpful when I had a problem with payment. I was informed when to expect delivery and the courier delivered it when expected.i would have no hesitation in ordering from the firm again.

Excellent customer service and delivery, very happy with the product.

Kept well informed on delivery. Arrived as promised on time. Good service from delivery chaps. Thank you.

Great service from start to finish. Also gave advice on choices made. Really helpful throughout. Would definitely recommend SitandSleep. First class!

Great service. Great product. Easy to put together (according to my husband) and very comfortable (according to our guests who slept on it).

Wonderful company with customer service that truly excels.

Sit and Sleep were very easy to deal with, giving time and good advice. They sent samples of materials which were very useful in making informed choices. The quality of the futon itself was very good with strong wooden frame and a thick comfortable mattress. You cant feel the wooden slats underneath
I do suggest the mattress might have handles. It is nice and heavy but then a bit difficult to move on your own.
Secondly, I found the instructions a bit basic ( I almost overtightened the bolts).

Good communication, prompt delivery and quality product.

The shipping was well organised, they contacted me with some possible delivery dates and that way I could have a look at my calendar to see what worked best. They delivered as agreed and brought the sofa up to the third floor which I could not have done myself.

Great product and tremendous service. I would recommend this company for their great products backed up with top class customer service.

Having bought an item previously from this company, I made it my first port of call when I needed a guest bed. Constraints on space led me to choose the Zipzap. The customer service was as excellent as before, and the delivery arrived on the day agreed. I foolishly undid the wrong zipper to start with, and it took a few attempts to get it back together (I could have used a third hand to hold it steady while I threaded it), but otherwise it was easy to convert from seat into bed and back again.

Well made good value for money.

Very good products made in their own factory. Despatched and arrived exactly as they promised.

Excellent product and service.

Fantastic Product, amazing Customer service, nothing was too much trouble at all :)

Would happily recommend and would certainly use again.

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Chose Sit and Sleep as I had questions about the product and I wanted to talk to someone who understood it, including how exactly how it was packaged. They didn’t disappoint - so helpful and knowledgeable. The only downside for me was that shipping took a bit longer than I was expecting, even after the product came into stock, due to use of a specialist shipping company (who are also great). Would have been good to know a bit more about that up front. Would definitely buy from them again tho :).

Really pleased with the cover. My wife loves the colour.

The only problem was the inability to talk to someone directly during normal daily trading hours. We ended up two or three times leaving messages for each other on our respective answer phones which was a waste of everyone's time. Otherwise everything about the product, the delivery and the customer service was fine.

Beautiful, love it. Very comfortable. Delivery very good.

Very good service very good product good choice in the show room as well.

Excellent Service and product. Will certainly use and recommend this firm again.
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We visited the showroom before buying our futon, and received such great customer service.
Our futon was delivered on the day requested - although we did have to chase the carrier on the day before as we did not receive the promised email advising us of our time slot.
The futon was relatively easy to assemble - although the instructions could be a little better.
It is a super comfy chair and bed. We did opt for a better quality mattress (as our adult son will be using it for several weeks).

Great company. Personal contact and friendly attitude. I don't often buy sofas, but would do so from this company again. Thanks.

Fantastic customer service from order to delivery with several notifications about date and time slot of delivery.

Helpful staff and quick delivery. Product is very nicely made and extremely comfy. Fits under the bed as advised. Many thanks.