Ratings and Reviews for www.sitandsleep.co.uk

Excellent service and a big thank you to Andy for sourcing the single classic futon and pulling out all the stops to get it shipped to us just before Christmas when we needed a bed very urgently. The classic futon is used by my student son who finds it very comfortable and loves the recline mode for lounging about/studying/chatting with friends. I fully recommend both SitandSleep and the classic futon.

Excellent product, excellent service and delivery. I would recommend this company and it’s products. We are extremely satisfied with this firm.

Incredible service and a great product.

Excellent product and service.

Brilliant service and delivery experience would recommend.

Straightforward process with no problems.

Really lovely futon. Perfect for what we wanted. They sent the wrong size futon cover the first time, but quickly and easily sorted out their mistake and sent the correct one.

Excellent service from first ordering to the delivery, kept informed, via e mail, throughout the process. The KEWB chairs we ordered are a sturdy, cleverly designed piece of furniture and pleasing to the eye. Would reccommend to anyone looking for a table/chair/bed combination - very clever design.

Excellent service overall.

Great company to deal with. Communication was excellent throughout the order. Very happy.

Faultless!

Very good


Excellent.

My only comment would be that I had to call Sit and Sleep twice to enquire about delivery date and would have appreciated an email update on the progress of the order.

5.

Excellent communication and service. We are delighted with our sofa bed and the process of ordering and shipping was very well managed.

Customer service is great!

Quality product at a good price
Delivered on time in a sturdy parcel. .All fabric contents securely wrapped in polythene.
Timber frame straightforward to assemble with nuts/bolts/screws/instructions supplied. Easier with two persons but I was able to do it alone. Futon mattress itself very good quality for this price. We purchased the upgraded version. Cover fabric very good quality and fitted well. Comfortable to sit and lie on. For this price what more can you ask?

Lovely sofa bed and chair. Firm but comfy although havnt slept on it yet.
Great customer service. Very helpful, friendly and honest!
Delivery took a little while but it was quicker than promised and better than most specialist furniture outlets.

Customer service second to none, a pleasure.

Excellent, highly recommended.

Excellent customer service when ordering, very efficient and accurate on delivery dates, and distribution company was also very good in terms of communication and delivery. Highly recommended and very pleased with my product!

Sit and Sleep were very helpful when I phoned them, the order came when it was planned and the packages arrived in a good condition.

Very helpful at the initial enquiry. The sofa bed is very comfortable and just what we wanted.

SitandSleep are a breath of fresh air!

Other suppliers were half hearted in their responses to my questions. SitandSleep couldn't have been more helpful.

If you've forgotten what good customer service is give them a try. You'll be very glad you did!

Lovely futon. Very comfortable to sit on. Looks good. We paid for the more expensive mattress and it is very comfortable to sleep on. Good value futon compared to other companies. Good customer support. Would recommend.

Good at keeping customer informed, pleasant delivery.

Friendly, efficient, knowledgable and patient. You really couldn't ask for a better experience when buying a quality sofa online.

Superb customer service. Email enquiries were answered promptly with a personal touch. Extremely helpful in arranging shipping to the Isle of Man. I would not hesitate to recommend this company to anyone.

Good shopping experience, only place we could find something that met our requirements in size and style. Fast dispatch of samples to help with choice. Item description could have been better in relation to removable cover. Felt a bit let down by delivery time as while it was dispatched within the 10 days the 'delivery partner' then quoted 4 weeks for deliver which is left for you to arrange with them (not difficult though); to be fair they also delivered it quicker than the 4 weeks when asked.

Good company.

First time I've used this company - excellent service. Item I ordered was out of stock and the company gave accurate information as to when a delivery was expected and kept me well informed by email of progress. Sofa bed was excellent quality and well worth the wait. Similarly, delivery company, ITD, gave good order tracking information and delivery driver was helpful and pleasant. I'd have no hesitation using Sit and Sleep again.