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Ratings and Reviews for turnerengineering.co.uk

Merchant Ratings
5.0 1
4.9
 
 
URLhttps://www.turnerengineering.co.uk
Customer Review
4.0 / 5
Excellent as always.
John W. 3/26/2020 at 11h41
Customer Review
4.0 / 5
Very good quality items.
Paulo L. 2/17/2020 at 10h38
Customer Review
4.7 / 5
Good service/fast delivery.
Sven Erik B. 12/28/2019 at 10h52
Customer Review
4.7 / 5
As usual, Turner Engineering delivers the goods - prompt dispatch, almost overnight arrival in Melbourne, Australia and a reasonable local delivery time.

Thanks for your care.
Peter W. Dispatch and delivery was excellent. 12/22/2019 at 06h12
Customer Review
4.3 / 5
Great products at sensible prices - always good at communication too!
Gary D. 12/17/2019 at 16h41
Customer Review
4.3 / 5
Excellent support
Efficient shipping
Parts received as ordered.
Pierre C. 11/4/2019 at 13h52
Customer Review
4.0 / 5
The postage is too expensive. You can use the DHL road express service. It tooks more 2 days to arrive but its half of the price that you charged me
.
Hugo S. 10/6/2019 at 11h59
Generally our customers have a vehicle off the road and require the parts quickly. We note the DHL tracking system indicates you received your order the next day.

The amount of shipping is clearly stated at the time of sale when you have the opportunity not to proceed or add parts to make the shipping cost more worthwhile.

It is our experience with the DHL Economy service that it is not necessarily reliable and although it may be slightly cheaper it certainly is not half the cost of the Express service.
turnerengineering.co.uk 10/6/2019 at 12h57
Customer Review
4.7 / 5
Good service, excellent communications, having in the past had great problems with the brand supplying the oil switch I will reserve judgement for now.
ROGER J. 9/30/2019 at 10h20
Dear Roger
We note your comment however we have no record of a previous order or supply of oil switch.
Frida Turner
.
turnerengineering.co.uk 9/30/2019 at 10h33
Customer Review
4.3 / 5
Too bad it's not possible to choose a cheaper transportation mode.
Nicolas D. 8/2/2019 at 15h27
Customer Review
4.7 / 5
Hi ordered this new stud.product fine but 8.00 delivery for one item which could have been posted was a bit steep.
Simon N. 7/24/2019 at 20h39
The delivery cost is for up to 5kg therefore the cost of small items delivered by courier will sometimes be disproportionate to the value of the order. Conversely some quite high value/substantial parts can be shipped within the framework of the £8 charge.

Whilst Royal Mail may be cheaper for small orders they have proved to be sufficiently unreliable with customers not receiving their parcels or late delivery, that we have dropped this option.

A lot of small items are vital for the operation of an engine and failure of delivery on time can result in essential repairs being delayed and a vehicle remaining off the road for longer than necessary.
turnerengineering.co.uk 7/24/2019 at 20h57
Customer Review
4.0 / 5
All good although it is a shame there is not an alternative in having to pay £8.00 postage for small items weighing very little and when next day delivery is not required.

Thank you.
David H. 7/22/2019 at 11h46
Customer Review
4.3 / 5
Excellent product, good quality. Abit expensive on postage as the item was only £0:75 but paid £8:00 postage.
Julian s. 7/14/2019 at 22h30
The delivery cost is for up to 5kg therefore the cost of small items delivered by courier will sometimes be disproportionate to the value of the order. Conversely some quite high value/substantial parts can be shipped within the framework of the £8 charge.

Whilst Royal Mail may be cheaper for small orders they have proved to be sufficiently unreliable with customers not receiving their parcels or late delivery, that we have dropped this option.

A lot of small items are vital for the operation of an engine and failure of delivery on time can result in essential repairs being delayed and a vehicle remaining off the road for longer than necessary.

.
turnerengineering.co.uk 7/15/2019 at 11h38
Customer Review
4.3 / 5
Delivery and service good.
Helen S. 6/11/2019 at 22h21
Customer Review
4.3 / 5
DHL Shipping time reasonable but sent parcels from London to Amsterdam then back to London to fly out to southern africa.
Goods packed well and arrived undamaged. Look good quality but not yet fitted or tested.Reasonably priced.
Cust. Service very good. Efficient and informative.Pleasure to do business with.
David J. 6/11/2019 at 15h51
Customer Review
4.7 / 5
Good fast service. Goods arrived in country fast however local courier company very slow at passing the goods on to me the beneficiary.
Louis K. 5/29/2019 at 15h34
Customer Review
4.3 / 5
Fast and professional.
Good e-mail support.
Frank K. 5/26/2019 at 11h29
Customer Review
4.7 / 5
Ok.
Jean-Pierre M. 4/21/2019 at 09h02
Customer Review
4.7 / 5
Snafu on placing the order. Have to pay attention when ordering through the website.
Jason G. Swant. 3/11/2019 at 19h48
Customer Review
4.7 / 5
Very good service
Recommend to anyone!
Stuart s. 2/7/2019 at 20h36
Customer Review
4.7 / 5
Very helpful and knolagable company with lots of high quality parts available for fast delivery making my job of rebuilding my 30tdi much less stresful.
Ross W. 2/3/2019 at 21h17
Customer Review
4.0 / 5
Turner was prompt and courteous in their response to emails and telephone calls. They were very patient with my endless questions. Items were shipped very quickly and arrived intact (although my camshaft got inadvertently left behind but is on its way now :). All parts appear to be of good quality and where measurable meet specifications.
Tim R. 1/21/2019 at 03h08
Customer Review
4.0 / 5
Delivery was very quick and your staff were very helpful when I ordered one incorrect item.

My main criticism would be that it is impossible to check that I have been sent the correct parts.

The delivery note lists the items by Landrover part number were as, many of the parts themselves are marked with the OEM part number. I had to email you to confirm that four parts were what I had ordered because I had no way of checking. I now have a bag of 24 core plugs none with a matching part numbe.
Ray L. 12/27/2018 at 07h58
Customer Review
4.7 / 5
Excellent customer service and fast shipping
Head bolts and gaskets look good but let down by rear main seals poor looking casting.
Richard B. 10/23/2018 at 16h36
Customer Review
4.7 / 5
Courier didn't leave it in the place stated , didn't read notes.
Lee W. 10/2/2018 at 15h21
Customer Review
4.0 / 5
Could do with using a better shipping company ...DPD worst delivery service in the Uk.
Allan D. 7/4/2018 at 13h29
Having tried various courier companies over many years we have found there is no such thing as a 100% perfect courier. Unfortunately they have all let us down on the odd occassion for various reasons.

DPD on the whole have proven to be the most reliable with the best tracking system and provide an hour delivery slot for convenience.
turnerengineering.co.uk 7/4/2018 at 13h44
Customer Review
4.7 / 5
Quick delivery of quality spareparts

Shipping a little expensive.
Torben S. 4/18/2018 at 08h41
Customer Review
4.7 / 5
Great service, fantastic delivery from dpd.
Craig H. 3/12/2018 at 19h17
Customer Review
4.7 / 5
Fast reliable service but upon receipt the parts were out of their original boxes and delivery box was partially open, lucky all arrived!
Protection of merchandise and packaging could be better.
TIM S. 2/13/2018 at 17h33
Customer Review
4.7 / 5
One of them came in another box has the same bar code, but apparently is smaller.
Rhandy M. 2/1/2018 at 13h22
Customer Review
4.7 / 5
Quality parts as usual.
Perhaps a more neat packaging in relation to the price of the ordered parts ...
Philippe v. 1/15/2018 at 11h59