Ratings and Reviews for Aquamax

Excellent product and great service. Arrived earlier than expected which was great as it saved me buying something else as a stop gap. Friendly and helpful advice from the company, thank you.

Always excellent service, product and delivery times.

Checked address and super fast delivery.

Great service from ordering to delivery.
As a new customer, I am very happy with the product and customer service.

Great bedding, easy to deal with. good delivery.

By far the best bedding around. Have been using Aquamax for about 5 years now for 3 very wet horses & wouldn't be without it. Stays smelling fresh & absolutely no odour so no smelly rugs/clothing/hair (perfect for mucking out before going to work), keeps the wet together so doesn't get spread around the bed/mixed in. Quick & easy to order, great customer service from beginning to end. Quick free delivery, the haulier used for my area (Matthew Kibble) is great. Try it, you won't be disappointed!!

Fantastic bedding! Totally absorbent, smells fresh and SO much easier to muck out! I’ve changed from straw, should have done it years ago. Reasonably priced too if you buy in bulk.

Fabulous product, excellent customer service.

Superb service. Called aqua max after a friend recommended them. I was not disappointed.

Very friendly & polite on ordering over the phone.
Delivery driver helpful and order arrived on time.

Prompt and easy delivery, friendly driver who was able to deliver goods in perfect condition.

Great delivery and service as usual, my only criticism is that the product i ordered was sent in a plastic bag without padding and so i was relieved that it did not get damaged.

Great service, kept up to date on all movement of my order.

Easy to order
Excellent delivery driver
Excellent product
What’s not to like !

Fantastic bedding used for the last 12 months, have previously had delivery problems, but not anymore.
Barry of Palletways couldn't of been more helpful contacted me before arrival great to have some really good service.

Kept well informed at all stages of our order. The product itself arrived with only one damaged bag on an otherwise perfect pallet. Excellent choice in courier who was very helpful and phoned us with an update on a timeslot.

Tried Aquamax after meeting Paul at Blair Horse Trials. I was a little sceptical of the product but thought I’d give it a try for a wet gelding that we have. The product has been fantastic. Easy to use, quick muck outs, using less bedding and reduced smells. Wondered if other pellets would be just as good..tried another well known brand and well just had delivery of my aquamax order. It didn’t compare. Love Aquamax and find the customer service excellent, others just don’t compare.

Product is excellent, delivery company not so good. Paul at Aquamax is meticulous at pre-booking a delivery day with the transport company and passing on the information about restricted access and max 7.5 ton lorry. RR Transport/Pallet line sent a 12 ton lorry despite quoting these instructions and despite me confirming the details the day before. The lorry was late, and was not able to gain access to the stable yard. All 60 bags had to be manually unloaded at the gate!

Excellent customer service, great product!

Excellent service and customer care especially when things don't go quite to plan. Lovely delivery man.

Excellent customer service, always good to have a chat with Paul.

Minimal storage needed for whole pallet (smaller then a big round hay bale).

Delivery and driver excellent.

Great service a few bags damaged and open not reported this yet.

Excellent product and excellent service.

Very happy overall but 5 of the bags had got holes in them on the bottom of the pallet and so the contents had spilled out and the bags were therefore not full.

Should have been on a double pallet. Can't fault the product or the customer services.

Customer service was awesome.

It was easy and quick to order my pallet of Aquamax, and I was pleased that my delivery was on the day requested so I could be there to receive it. Aquamax made the ordering process quick and easy, and I was given details of the delivery company to enable me to make contact to confirm a time for delivery. The delivery was on time. I have absolutely no complaints in relation to customer services and the delivery of my bedding. Aquamax is a pleasure to deal with.

Excellent product drastically reduces stable odours.

Have used Aquamax for over a year now and wouldn't go back to my previous wood pellet brand. Easy to order, appreciated the phone call from Paul to check that the lorry could deliver down our narrow lane, and a friendly and helpful delivery driver too! :-).

Fantastic product, prompt service and lovely delivery man who went above and beyond by putting the pallet in the barn for me (they are meant to just drop it on the curb).