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Ratings and Reviews for Troutcatchers

Merchant Ratings
5.0 1
4.9Troutcatchers
 
Thank you for visiting Troutcatchers - 'Product & Service Reviews' strengthen the relationship between customers & troutcatchers, plus helps purchase decisions.
A big thank you to everyone who contributes, all are appraised identifying what we are doing well & not to help improve the overall troutcatcher experience.
Tight Lines.
 
MerchantTroutcatchers
URLhttps://www.troutcatchers.co.uk
Phone
Customer Review
1.0 / 5
Never received my order.
Leroy a. 3/3/2018 at 01h46
Be patient 3 days from 'UK' to 'West Coast - USA' is not going to happen with your chosen International Economy postage option taking an average 5-7 working days. As previous email, you were offered the 'expedited signed for service' however you did not take this offer - we are very disappointed you chose to ignore & send this “below the belt” review.
Troutcatchers 3/3/2018 at 13h49
Customer Review
1.0 / 5
20th! Have not received my order!
20th - not received the order yet! 8/20/2017 at 22h15
Thank you for your review Mr Campbell, after spending time helping find your pack which was at your local post office (you were left a card saying this) - perhaps you would be kind enough to leave a more positive review replicating the email you sent us which you confirmed troutcatchers did everything correct, posted within 24 hours, fully communicated, and order correct.
Troutcatchers 8/23/2017 at 18h34
Customer Review
1.0 / 5
I have not yet received my ordered items.
Ann B. 11/30/2016 at 04h46
Please check your UPS tracking number which was sent upon dispatch, delivered within 3 working days to your Scottish address. Any issue please contact us. Thank you.
Troutcatchers 12/3/2016 at 11h02
Customer Review
1.0 / 5
Order not received after 5 days. When I have the goods I'd be prepared to 'rate' them.

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John M. 11/22/2016 at 19h18
Thank you for your message - We are sorry the couriers have let us both down - As promised on the phone rectified and delivered within 24 hours of being notified.
Troutcatchers 11/26/2016 at 08h40