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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.8Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
4.3 / 5
Product arrived and fitted the next day, clear instructions very good.
Jerry H. 7/8/2020 at 17h20
Customer Review
4.3 / 5
Just the job. Excellent customer service picked up i had made an error in measuring and gave me chance to check again.
David S. 7/1/2020 at 13h22
Customer Review
4.7 / 5
I assume perhaps due to lockdown etc it took a week before things started moving with out any indication of where we where or expected delivery dates, once started moving good.
Expected delivery dates would be good.
Kieran K. 6/27/2020 at 10h23
Thanks for the feedback. We have updated the delivery page on our website all the way through lockdown. Unfortunately, due to shortage of staff, our stated target lead time increased to 7 working days, and sometimes we went slightly over this target. We offer our apologies for the times we have gone over our stated target. We do appreciate your business and patience throughout this difficult time.
Drawerboxes.co.uk 6/27/2020 at 18h51
Customer Review
4.7 / 5
Arrived on time and did the job intended.
Sam F. 6/24/2020 at 13h22
Customer Review
4.7 / 5
Purchased this drawer to replace an old kitchen drawer inherited with our house which constantly had me scrambling down the back with a cricked neck to find sieves & lids etc as had no tall sides and back. I wish I had replaced the drawer sooner! The new drawer glides smoothly and pulls out far. It is much superior quality & hold items perfectly. Installation wise it took us a while to put together but no hitches - the glass clicks in. The drawer can be adjusted for a perfect fit.
Claire B. 6/13/2020 at 21h49
Customer Review
4.3 / 5
Very pleased other than quality of draw bottoms.
John C. 6/12/2020 at 12h45
Thanks for the feedback. This is the first time we have had this comment re the drawer bottoms. We source good quality mfc board made by the top manufacturers like Egger and Kronospan. There is no way we know of improving on this.
Drawerboxes.co.uk 6/12/2020 at 23h22
Customer Review
4.7 / 5
Great products at a fair price. Good communication and responsiveness despite a few hiccups with delivery. Very happy with the end result.
Tim L. 6/11/2020 at 11h27
Customer Review
4.7 / 5
Had to await because of the lockdown as expected.
A bit disheartened when some parts were missing but Paul was very supportive
.
Bindu S. 6/8/2020 at 22h11
Apologies, some glass sizes and one runner length became an issue during lockdown.
Drawerboxes.co.uk 6/10/2020 at 10h17
Customer Review
4.0 / 5
The order came in good time despite Covig-19. However I was dismayed in the state of the outer boxes the order was delivered in. I was certain that some of the product would either be missing or spoiled such was their poor condition. I took photographs before opening as evidence because of the potential damage to the product I was expecting to find. Luckily all parts inside were properly wrapped so there was no problem. I sent the evidence to my contact at 'drawboxes' who will investigate.
Paul H. 6/8/2020 at 18h33
Customer Review
4.3 / 5
Good service and a perfect fit for a scratch built unit .will use them again
.
Jon c. 5/22/2020 at 15h41
Customer Review
4.0 / 5
Bang on,,!!
Jason K. 5/22/2020 at 09h00
Customer Review
4.0 / 5
It arrived in reasonable time, it looks well designed, and solid enough for our requirements. I like the runners at the top of the drawer, so it hangs and not rests, as so many used to do.

I was contacted before production to ensure I had the measurements right, which I had done in cms, not mms, so that was good.

.
Paul H. 5/21/2020 at 17h06
Customer Review
4.7 / 5
All good. No issues.
Carl M. 5/17/2020 at 10h59
Customer Review
4.7 / 5
Very good service and product.
Dave C. 5/11/2020 at 23h04
Customer Review
4.7 / 5
Well designed but too expensive.
Neil C. 5/11/2020 at 13h31
Thanks for the feedback. All our orders are made here and individually cut to size for each customer. All come with a Lifetime Warranty.
Drawerboxes.co.uk 5/5/2020 at 13h00
Customer Review
4.3 / 5
Good all round experience and quality goods with excellent customer service.
Paul B. 4/22/2020 at 12h38
Customer Review
4.3 / 5
No problems.
Robert H. 4/12/2020 at 13h44
Customer Review
4.3 / 5
Amazing service. DPS for delivered to a neighbour even though i was in so had to carry them back to house. A brilliant caring company. Would definitely recommend them. Drawers haven’t been fitted yet due to lock down.
Jackie R. 4/6/2020 at 16h37
Customer Review
4.0 / 5
Nice well made product. Unfortunately it did not fit my kitchen unit and I had to spend a lot of effort modifying my unit to fit the drawer. Even now it is not as I would like it.
Malcolm J. 3/21/2020 at 17h00
Please get in touch so we can rectify this for you. There should be no need to modify anything if the correct measurements are supplied upon ordering.
Drawerboxes.co.uk 3/21/2020 at 17h07
Customer Review
4.7 / 5
Excellent customer service with very rapid response to queries
Delivery a little slow and notification when dispatched would have been useful
Overall very happy.
SC. 3/20/2020 at 11h37
Customer Review
4.0 / 5
Evrything seemed fine till I used the instructions included in the box. They were wrong, as result I had to remove the runners and remeasure everything. So double check before you start!!
Grant B. 3/8/2020 at 15h41
Please note.
If you received the correct instructions with your order, and follow them correctly, the drawer will fit. Guaranteed.
Drawerboxes.co.uk 3/12/2020 at 18h44
Customer Review
4.7 / 5
Really happy with the Blum Tandembox Antaro drawers. The soft close mechanism is of a high quality and very smooth. Very good communication from company and delivery was made on time. All round very satisfied.
Marie M. 3/7/2020 at 13h44
Customer Review
4.7 / 5
Have got the 3 drawer set in the larder cupboard, so these were my first choice when I wanted to fit some drawers to the remaining cupboards. Sturdy and easy to assemble, these drawers give easy access to everything inside, no more kneeling on the floor to see what’s at the back..
John Stewart. 2/16/2020 at 21h37
Customer Review
4.0 / 5
Must be exact in fitting together but finish is fine.
John S. 2/16/2020 at 14h11
Customer Review
4.0 / 5
Very good replacement drawer.
Gary B. 1/21/2020 at 20h06
Customer Review
4.7 / 5
Great product. Done the job!
Michael G. 1/2/2020 at 17h54
Customer Review
4.3 / 5
Have purchased the same product from this company before. Only quibbles are the instructions could be clearer and shipping dates are rather vague.
Amanda P. 12/29/2019 at 11h56
Thanks for the feedback. We are outsourcing all our printing in 2020, so can assure a higher standard for instructions in future. We are always striving to reduce delivery times. Currently we are at 5 working days.
Drawerboxes.co.uk 12/29/2019 at 13h58
Customer Review
4.7 / 5
I thought I would get a delivery communication after completing my order, I emailed for an update and got a very quick polite response..all was good.
Valerie T. 12/27/2019 at 19h31
Customer Review
4.0 / 5
Good.
Mark L. 12/10/2019 at 10h35
Customer Review
4.3 / 5
Very pleased with product. Took longer than I thought to arrive.
Raymond G. 11/19/2019 at 10h33