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Ratings and Reviews for Vectis Karma

Merchant Ratings
5.0 1
5.0Vectis Karma
 
Online Incense Shop - Japanese, Indian & Tibetan Incense plus associated accessories and products.
 
MerchantVectis Karma
URLhttps://www.vectiskarma.co.uk
Phone
Address29 Broadhurst Avenue
Ilford
IG3 (DL
UK
Customer Review
3.3 / 5
Being very familiar with aloes wood(oud) of good quality - I was somewhat dissappointed with this incense with aloes wood in it --I couldnt smeel the aloeswood at all - to be honest I would have been just as happy with the low price morning star sandalwood/pine range -- this incenseoverly priced I feel. However very professional custlomer service and prompt shipping.
Robert p. 11/19/2019 at 11h02
Customer Review
3.0 / 5
Very, very dissapointed the insense sticks smell of nothing let alone coffee. Shipping was prompt.
.
Jane F. 8/16/2019 at 19h32
Customer Review
3.7 / 5
These guys are ok, but the merchandise is not top notch...
Horia P. 6/27/2019 at 16h35
Customer Review
3.7 / 5
I am Japanese and I like burning Japanese traditional incense every morning.
Nippon Kondo is the biggest incense company in Japan but the item which I received smells like Indian incense and shorter than the Japanese ones! How disappointing!
Love Japan. 5/31/2019 at 07h18
Customer Review
3.7 / 5
Good service, but product not aromatic this time.
Marna P. 5/8/2019 at 12h15
Customer Review
3.7 / 5
The item didn't arrive, but it was not the fault of the supplier. It just got lost in the post. The supplier refunded me promptly.
Very good customer service.
Jon C. 4/23/2019 at 12h19
Customer Review
3.3 / 5
Sorry but these incense cones were useless. They refuse to burn and keep going out. I have even resorted to trying to burn them on charcoal, again they refuse to burn. Useless.
The smell, quality and delvery were fine its just getting them to burn which is the issue.
Carl d. 4/1/2019 at 18h40
Customer Review
3.7 / 5
Post was a little late but that's down to Royal Mail.
Paul W. 2/2/2019 at 15h59
Customer Review
3.7 / 5
A small volume, will not fill the average incense bowl. For me a waste of money. I would need about six bags.
David B. 11/18/2018 at 11h59
Customer Review
3.3 / 5
Not sure if Vectis Karma has much experience sending to non-EU countries? My order to Switzerland still had full UK VAT on it, and I then had to pay Swiss customs duties, delivery tax AND VAT totalling £40 of extra charges on a £75 order :-(.

The Zen Cup incense holder is nicely made, but is much smaller than I expected, and is not suitable for larger incense sticks such as Shoyeido Zen Sitting, as it does not catch all the ash :-/.

That said, I am very happy with the all the incense :-). .
Graham. 10/17/2018 at 14h28
Customer Review
3.7 / 5
Good service and prompt delivery but I don't like the product.
Adam R. 5/2/2018 at 13h48
Customer Review
3.0 / 5
Disappointed did not smell of mimosa or muchels.
Disappointed did not smell of mimosa or muJanet H. 3/29/2018 at 15h30
Customer Review
3.5 / 5
Ordered these incense sticks, felt as they were expensive, so would be extra special. Feel they were expensive for the smell they give out. Don’t like them at all. Don’t smell nice compared to other brands.
Leonie B. 3/2/2018 at 19h14
Customer Review
3.3 / 5
Quick delivery. Thanks.
Rowena V. 11/28/2017 at 12h19
Customer Review
3.7 / 5
Happy at how quickly item was dispatched.
Rowena V. 11/28/2017 at 12h16
Customer Review
3.7 / 5
Good shipping with Royal Mail notifications etc. Great products.
James B. 9/2/2017 at 16h44
Customer Review
3.0 / 5
I expected them to be longer as your picture showed in the advertusmet Very dissapointed F S.
Fredrica s. 7/3/2017 at 10h48
We take great care and effort to make our product descriptions detailed, accurate and content rich - so we're sorry you're disappointed.
Vectis Karma 7/3/2017 at 19h13
Customer Review
3.7 / 5
The sticks are very fragile and most of mine were broken in transit!
Miss K. 4/20/2017 at 12h44
Customer Review
3.7 / 5
Ordered via. eBay.
Anonymous. 12/7/2016 at 22h02
Customer Review
3.3 / 5
I was charged double for a single joint shipment ...
... Κ. 10/27/2016 at 18h55
Thank you for your feedback. I would like to let you know by placing two separate orders you generated 2 shipping costs of £8.00. If one order had been placed only £8.00 would have been charged. Customer service is very important to us so as a good will gesture I will contact you to refund one of the amounts. Best wishes Karen.
Vectis Karma 10/28/2016 at 09h20
Customer Review
3.3 / 5
I was charged double for a single joint shippment of my two orders..
... Κ. 10/27/2016 at 18h54
Thank you for your feedback. I would like to let you know by placing two separate orders you generated 2 shipping costs of £8.00. If one order had been placed only £8.00 would have been charged. Customer service is very important to us so as a good will gesture I will contact you to refund one of the amounts. Best wishes Karen.
Vectis Karma 10/28/2016 at 09h20
Customer Review
3.3 / 5
Fine apart from one niggle.
Mr A Patel. 1/19/2016 at 11h34
Customer Review
3.5 / 5
Sticks too fragile. Would not re-order.
Jeannette P. 9/6/2015 at 15h57
Customer Review
3.7 / 5
Great Incense by Florisens, but well over priced by Vectis Karma. Should only cost between 3-4 pounds.
Mr Singh. 11/27/2014 at 12h56
Customer Review
3.3 / 5
Nice product, but not worth the cost.
John W. 7/31/2014 at 09h53