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Ratings and Reviews for kitchenwareonline.com

Merchant Ratings
5.0 1
4.8
 
 
URLhttps://www.kitchenwareonline.com
Customer Review
4.7 / 5
Kept informed of the slight delay in sending the order. Information was clear.
Eric D. 7/30/2020 at 12h59
Customer Review
4.3 / 5
Unable to get phone or email question answered.
However online order and delivery was quicker than expected and it was the correct part.
Bread machine is working like new.
Gillian L. 7/17/2020 at 09h47
Very sorry that you couldnt get hold of us. We have been, and still are working with reduced staff numbers so are pretty busy. We will aim to check our answermachine and emails more often. Thank you for your purchase.
kitchenwareonline.com 7/17/2020 at 10h13
Customer Review
4.7 / 5
Excellent service. On the button! Like another reviewer I felt the waveguide was a little thinner mica than my panasonic's, but it works ok so l am happy and will keep the second one for the next time the pasta splatters and causes a hole and arcing.
Terence M. 6/30/2020 at 11h07
Customer Review
4.3 / 5
The package was well packed and arrived safely. Confirmation of dispatch was prompt but it took 4 days for the first class signed for service to deliver the part - disappointing but probably not something the supplier could have any influence over.
Andy. 6/18/2020 at 10h43
Customer Review
4.3 / 5
Shipping costs a bit steep which doubled the cost of the kit otherwise i have been happy with the service and the product.
Richard M. 6/18/2020 at 00h31
Customer Review
4.7 / 5
Thank you.
Ron T. 6/11/2020 at 11h30
Customer Review
4.7 / 5
Good service. Good product.
Robert G. 6/6/2020 at 16h28
Customer Review
4.7 / 5
Could not have ordered and received the item more quickly.
Christina s. 6/6/2020 at 09h17
Customer Review
4.7 / 5
Did not get confirmation email til 2 days after placing order (IT problem?). Otherwise excellent customer service.
AT. 5/31/2020 at 10h39
Customer Review
4.3 / 5
Next time I wont enter a rating as I don't like being told I HAVE to comment ,.
Allen B. 5/29/2020 at 09h50
Customer Review
4.0 / 5
The product arrived late for the fee of 1st Class, I understand this was due to coronavirus. As there was no correspondence done therefore can not comment on this.
Aamir B. 5/29/2020 at 00h24
Thank you. I don't think it was late given that there is a worldwide pandemic and many businesses are working to restrictive government guidelines. It just didn't meet your expectations. But thank you for the comment anyway.
kitchenwareonline.com 5/29/2020 at 09h43
Customer Review
4.3 / 5
Would have been nice to know it was out of stock before placing order. However only took a couple of weeks.
Jackie H. 5/23/2020 at 10h07
Customer Review
4.7 / 5
Extremely grateful for the speedy delivery and the customer friendly website. The only issue I had was that the photo did not correspond to the item and could not contact the company by phone(understandable in the current situation). As it turned out, I had received the correct spare part, just needed some clarification that it was suitable to my model of equipment and the manufacturer confirmed it.
Yanita T. 5/18/2020 at 14h19
Customer Review
4.7 / 5
Great product and just what I wanted as I'd lost my original one. Perfect loaf made with it too!
Wasn't any major problem removing loaf from tin as some implied - just marvellous for Rye loaves.
Gillian J. 5/16/2020 at 11h42
Customer Review
4.3 / 5
Took a little while to arrive due to present situation.
Quality good.
Elizabeth T. 5/16/2020 at 09h35
Customer Review
4.7 / 5
Kneading knife exactly as described . A few days delayed but given what's going on at the moment was not a problem.
John F. 5/10/2020 at 09h38
Customer Review
4.7 / 5
Great product, came fast but seemed like way too much packaging - just seemed a bit wasteful and not very green.
Scott. 5/7/2020 at 11h49
Thanks for the feedback. We didnt want the mica sheet to get damaged. We have some recycled boxes of varying sizes but only 2 sizes of new box. Both boxes and loosefill are recyclable and/or biodegradeable according to the manufacturer so shouldnt cause excessive waste.
kitchenwareonline.com 5/7/2020 at 14h12
Customer Review
4.3 / 5
Super service but article “ made in China “. Had one before, not successful.
Deanna H. 5/5/2020 at 18h54
This was a genuine Panasonic item. Despite being Japanese, Panasonic, as do most of the world have parts made in China. Very few Panasonic parts are 'badged ' panasonic. Rest asured that as Panasonic service agents if our listings state that it is a genuine part then it is, irrespective of where the manufacturer has it made.
kitchenwareonline.com 5/6/2020 at 09h37
Customer Review
4.0 / 5
Received within few days, as described.
Dorothy W. 5/3/2020 at 09h57
Customer Review
4.3 / 5
This item took a little time to arrive due to shortages.

I removed the old one and fitted the new one without any problems.

Made a loaf, all wonderful again!
Rob D. 5/1/2020 at 12h22
Customer Review
4.0 / 5
Good quality bulbs used kitchenware as the bulbs were quite hard to find and they had them in stock they were for an old microwave
2stars for shipping as it took quite a while to arrive probably due to the Corona virus postal backlog
Would use kitchenware online again.
David S. 4/27/2020 at 18h44
Customer Review
4.5 / 5
Pleased with service and delivery.
Sheila S. 4/26/2020 at 17h21
Customer Review
4.3 / 5
Expensive shipping.
David w. 4/26/2020 at 13h47
Customer Review
4.7 / 5
Really helpful people who got the right part quickly and without hassle.This was bought during the virus lockdown and the post office was a bit slower than in normal times.
Bill L. 4/24/2020 at 10h03
Customer Review
4.5 / 5
I haven't received yet the the ordered item. The delivery was quick from your part but that's all I can say.I hope I will get the spare part soon. That is why only one star on merchandise.
Br
Markku.
Markku A. 4/19/2020 at 11h05
Customer Review
4.0 / 5
Shipping was good pleased with purchase just didn't receive as shown in picture.
Sarah F. 4/16/2020 at 11h41
Customer Review
4.3 / 5
It was all so easy, and the dough hook is now ready for use.
Margaret L. 4/14/2020 at 00h40
Customer Review
4.7 / 5
Shipping well packaged. Product excellent. Customer service very good.
.
Eddie M. 4/13/2020 at 22h23
Customer Review
4.0 / 5
Original bulb had one elongated hole to aid fixing, replacement had 2 round holes so had to enlarge one carefully with drill to enable fixing.
Mike B. 4/9/2020 at 08h06
Customer Review
4.7 / 5
I have nothing bad to say. I ordered on-line easily. user friendly website. rec'd product few days later, well wrapped and as seen. I didn't have a requirement to use customer service but if I only gave 1 star then the overall rating went down which didn't seem right to me. however, I was reluctant to give 5 stars as the service wasn't tested so it would be a false positive.
Would also like to have purchased the measuring cup :( but out of stock.
Trish R. 4/6/2020 at 19h54