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Ratings and Reviews for kitchenwareonline.com

Merchant Ratings
5.0 1
4.8
 
 
URLhttps://www.kitchenwareonline.com
Customer Review
2.7 / 5
Did not say on description power input so is absolutely useless to me as this item does not work with my 1000watt inverter.
Steven C. 7/25/2019 at 11h18
Customer Review
2.5 / 5
I'm afraid this was a total rip-off, a miniscule amount of paint, two of the cheapest possible children's paintbrushes and two 'lollipop sticks'. I paid over £9 for merchandise which I doubt cost more than 75p.
Robert B. 7/20/2019 at 21h16
Customer Review
2.3 / 5
I ordered the glass turntable believing it was available only to find it was out of stock I was frustrated as when I ordered it it did not show out of stock only once I had ordered and paid for it. I don't believe this is acceptable very annoying had to wait until the stock was available. I would have ordered it from another supplier and received it quicker instead of having to wait for stock to be replenished.
Caroline C. 10/26/2017 at 22h23
Customer Review
2.0 / 5
Took 2 months to arrive even though they were made in England! No update from the supplier that a delay in delivery was expected.Cost was extortionate. At least the parts fitted. Shame on Panasonic for not offering them as a standard spare at least not one that is visible on their catalogue.
David J. 5/18/2017 at 20h45
Thank you for your feedback. I hadn't noticed that after all that time the feet are made in UK ! Must be the only Panasonic part that is. Unfortunately we have only ever been able to get replacement feet from Panasonic, I have never found an alternate supplier. For this this reason we have had to wait for Panasonic to supply and pay their prices.
kitchenwareonline.com 5/22/2017 at 10h46
Customer Review
2.3 / 5
Very good customer service from Kitchenware, but the item, when it arrived, had been damaged and was unusable. The courier had not obtained a signature, so the damaged pack could not be rejected at delivery time.
Kitchenware responded immediately and have ordered a replacement part straight away.
The part is special order, so an additional delay while the part comes from Germany, again.
Overall, long delay to get this repair done, but Kitchenware have done their best to sort it promptly.
M L. 4/8/2017 at 13h06
Customer Review
2.7 / 5
Ordered when indicated to be in stock on their website. Wrong! 4 - 6 day delay due to being out of stock though their website still showed in stock. No clear delivery date given though it did arrive quite soon after the delayed dispatch date.
D M O. 11/24/2016 at 10h02
Customer Review
2.0 / 5
You charge £4,19 for postage, but the label on the box was for £3.07 a rip off or what !!!
Clive M. 10/18/2016 at 09h22
Customer Review
2.3 / 5
I specifically searched for rubber feet, with a 3mm diameter hole, for a Panasonic Microwave. The website described them as 3mm but the actual hole diameter was closer to 3.6mm. They would fit a 4mm trivet snugly, but fall off the 3mm one.
Decided to pack out the ones supplied rather than go through the bother of a returns process. (Haven't decided how yet, but if it is a batch production fault a few tips as to the best way to pad out loose holes may help others).
Tim F. 3/14/2016 at 10h49
Customer Review
2.5 / 5
These are not 3mm as advertised. I Ordered the smaller 3mm feet but although my rack legs are definitely 3mm the feet just fall off. I phoned Kitchenwareonline who offered a refund but cannot supply 3mm feet (as still advertised on their site). For the expensive price these are you expect them to at least fit! Very disappointed.
R D. 1/19/2016 at 12h03
Customer Review
2.0 / 5
My order was very slow to arrive and when I contacted the company to enquire the man I spoke to seem very uninterested and unhelpful.
When the item did arrive it was as I had ordered and fits my breadmaker OK.
Graham R. 11/14/2015 at 11h27
Thank you for your comments. The service you asked for was not trackable so I couldn't do any more than you in chasing its slow delivery by Royal Mail. They will not entertain slow or non delivery until 18 days has passed from the posting date. We had done everything we could for the order short of re sending it. The issue would be the service provided by Royal Mail. As it was the order arrive on the 3rd day instead of the estimated (but not guaranteed) 2nd day.
kitchenwareonline.com 11/16/2015 at 12h35
Customer Review
2.0 / 5
Not microwave paint it is humbrol num 41 available from any model/hardware shop at £1.06.
this is not suitable for microwaves been conned.
Steve l. 9/13/2015 at 15h43
Customer Review
2.7 / 5
The rubber feet look grey in the picture and grey is what I wanted, but some how I received black ones!
Alex J. 2/28/2015 at 07h43
Customer Review
2.7 / 5
Sent this item back to suppliers cost me £8 as it states the accept returns. I am now being told postage is more value than purchased item so they are not refunding my postage.
Terence S. 1/10/2015 at 17h11
Sorry. The item was low value and I suggested disposing of or dropping the item at a local charity rather than returning it. However by then you had already returned it. At a cost greater than its value. it wouldn't have been viable for you to send it as it wasn't viable for me to arrange collection.
kitchenwareonline.com 1/12/2015 at 10h51