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Ratings and Reviews for Aquamax

Merchant Ratings
5.0 1
4.8Aquamax
 
Supply of Aquamax Bedding
 
MerchantAquamax
URLhttps://www.aquamax.co.uk
Phone
AddressThe Old Smithy
Maces Hill, Daglingworth
Cirencester GL7 7AB
Customer Review
3.7 / 5
Delivery was unsatisfactory as not delivered on the day or time promised by the transporting company. The driver had difficulty finding the delivery point location, despite specific detailed instructions given to the company office. Apparently, the driver attempted to contact me via my land line and not my mobile telephone number, as requested and as a result my order was delivered a day later than scheduled. Two of the bags were badly damaged causing spillage and some wastage.
Jane E. 2/5/2017 at 18h44
We can only apologise for the delivery Jane.

We always supply the delivery company with all the information the customer requests.

As with all our reviews Jane gave us 5/5 for Aquamax and Customer Service. Whenever we have not received a 5/5 rating it is always because of the delivery,. We too find it very frustrating when this happens.
Aquamax 2/6/2017 at 11h36
Customer Review
4.7 / 5
Requested a 7.5 tonne but sent an 18 tonne. Driver was really helpful and we did manage to unload.
Michelle M. 2/4/2017 at 10h33
Customer Review
5.0 / 5
Great product, great service at a competitive price, nothing else to say.
Matthew B. 2/1/2017 at 19h25
Customer Review
3.0 / 5
Great product but please sort your deliveries out - pallets always always come on a vehicle far too large to access property, despite me requesting a 7.5t truck only. Leaving me to deal with an angry and frustrated driver AGAIN!!!
Holly House. 1/19/2017 at 21h51
Customer Review
2.3 / 5
Bedding is fantastic, however have still not received my order due to the shipping/transport company used. Informed them days to deliver, phone numbers, and not to use anything over 7.5 tonnes. They tried to deliver once without informing me, in a 18 tonne wagon!! Said would come today at 3.00 no one has arrived and just rang them oh no cannot come today. Still waiting for delivery. Disapointed.

Customer service review is for Delivery firm not Aquamax.
Victoria H. 1/11/2017 at 17h01
Customer Review
5.0 / 5
Five Star product and Five Star service..

One very smug pony owner at this time of year, others on our yard using straw are making 2 trips a day to the muck heap, we only make 2 a week! Also no nasty smelling stable rugs and no lingering smells on human clothing, love it, can't wait to use the new crumble.

Great customer service from Paul, even though we reordered on-line. Big thumbs up to the delivery company as well.

Try it, you won't be disappointed, we weren't .
Jayne C. 1/11/2017 at 16h20
Customer Review
4.7 / 5
Phenomenal product!
Sally C. 1/10/2017 at 12h27
Customer Review
4.0 / 5
Hi. Love the product and delivery was swift. However, the pallet that the bags were loaded on to had quite a few protruding nails and was quite battered. As a result, all the bags on the bottom layer were torn and I now have about half a bag of pellets on my gravel.
Mandy W. 12/28/2016 at 10h37
Customer Review
5.0 / 5
Easy to muck out. My messy horse doesn't plough it all up , so a good firm base gets established and I just whip out the pooh lying on the top and a bit of wet and job done so quickly. No wasted bedding gets thrown out. And - its not dusty. A great product.
Sue P. 12/26/2016 at 19h33
Customer Review
5.0 / 5
Outstanding product, so easy to use and mucking out no longer a chore. Does what it says on the tin and I shall now be using nothing else. I have no hesitation in recommending Aquamax to anyone wishing to purchase a high quality user-friendly product.
Jane E. 12/20/2016 at 22h26
Thank you so much for that wonderful review, Jane.
Aquamax 12/22/2016 at 07h13
Customer Review
5.0 / 5
All good with delivery and product.
Geraldine P. 12/1/2016 at 15h43
Customer Review
5.0 / 5
As always great efficient service from Aquamax. Good quality products and great customer service.
Lisa P. 11/30/2016 at 15h11
Customer Review
4.7 / 5
Less hassle getting the pallet off the lorry this time - common problem is the pallet is put on lorry wrong way round for the driver to get the pallet truck forks under it resulting in a lot of shunting of other goods on lorry and manual taking off bags of pellets to make it possible to move the pallet.
ALLISON M. 11/30/2016 at 11h51
Customer Review
4.0 / 5
Brilliant stuff !!
Phillipa W. 11/17/2016 at 09h24
Customer Review
5.0 / 5
Ordered Wednesday delivered Friday, hauler rang to confirm delivery on Thursday driver rang to tell me of exact time of arrival.
Product excellent quality
Aquamax very helpful with tips for setting up bedding.
Stephen N. 10/3/2016 at 17h08
Customer Review
5.0 / 5
Quick ,efficient,reliable.
Charles s. 9/17/2016 at 19h57
Customer Review
5.0 / 5
Great Product
Great Customer Service
Very happy customer.
Lynn M. 9/14/2016 at 09h52
Customer Review
5.0 / 5
I couldn't be happier with Aauamax, I've converted half my yard! I have an extremely messy grey thoroughbred mare on box rest and she is so clean on this bedding, and I hardly use any. I'm paranoid about horse stable smells and stains and this stuff just doesn't smell! It also is the quickest bedding I've ever mucked out.
The free and fast delivery is a huge bonus.
I never thought I'd be so excited about horse bedding but I love this stuff! I can't imagine ever using anything else.
Harri G. 9/13/2016 at 22h35
Customer Review
5.0 / 5
Love aquamax best pellets by far, they delivered on time and the driver was very helpful. Very happy me and very happy horses.
Karen b. 9/13/2016 at 18h50
Customer Review
5.0 / 5
Brilliant product always use it.
Lynne b. 9/13/2016 at 16h46